Activity log for bug #1847250

Date Who What changed Old value New value Message
2019-10-08 12:22:25 Hui Wang bug added bug
2019-10-08 12:22:33 Hui Wang linux-firmware (Ubuntu): importance Undecided Critical
2019-10-08 12:23:14 Hui Wang bug added subscriber Canonical Hardware Enablement
2019-10-08 12:23:19 Hui Wang tags originate-from-1845415 somerville
2019-10-08 12:26:07 Hui Wang tags originate-from-1845415 somerville originate-from-1841562 originate-from-1845415 somerville
2019-10-08 12:43:36 Hui Wang description 1. the issue can be duplicated after re-SWDL. 2. can enter into system when we disable audio in BIOS interface. 3. Can enter into system when we uninstall the audio driver. 4. Can enter into system when we remove Chipset driver in GCF and re-preload. We expect this firmware update could be released with 19.10 [Impact] We have a couple of Dell machines, after installing the system, it will hang randomly, and this issue was reported by factory, they met this issue a couple of times. Then we tried to reproduce this issue, finally reproduced it. [Fix] Intel debugged this issue as well, and they provided 4 kernel patches and a new firmware, we tested them, they really can fix the issue. And the patches were sent the SRU already, now it is time to update firmware. [Test Case] Install the system repeatedly and there is no hang issue anymore. [Regression Risk] Low, Intel told us there is no ABI change for the firmware, so it is safe to run this firmware both with the old driver (not applied those 4 patches) and the new driver (applied those 4 patches).
2019-10-08 18:53:33 Seth Forshee nominated for series Ubuntu Eoan
2019-10-08 18:53:33 Seth Forshee bug task added linux-firmware (Ubuntu Eoan)
2019-10-08 18:53:33 Seth Forshee nominated for series Ubuntu Disco
2019-10-08 18:53:33 Seth Forshee bug task added linux-firmware (Ubuntu Disco)
2019-10-08 18:53:33 Seth Forshee nominated for series Ubuntu Bionic
2019-10-08 18:53:33 Seth Forshee bug task added linux-firmware (Ubuntu Bionic)
2019-10-08 18:53:42 Seth Forshee linux-firmware (Ubuntu Eoan): status New Fix Committed
2019-10-08 18:53:45 Seth Forshee linux-firmware (Ubuntu Disco): status New Fix Committed
2019-10-08 18:53:48 Seth Forshee linux-firmware (Ubuntu Bionic): status New Fix Committed
2019-10-09 13:51:26 Launchpad Janitor linux-firmware (Ubuntu Eoan): status Fix Committed Fix Released
2019-10-14 12:44:13 Andy Whitcroft bug added subscriber Ubuntu Stable Release Updates Team
2019-10-14 12:44:17 Andy Whitcroft bug added subscriber SRU Verification
2019-10-16 23:37:03 Hui Wang tags originate-from-1841562 originate-from-1845415 somerville originate-from-1841562 originate-from-1845415 somerville verification-done-bionic verification-done-disco
2019-10-28 12:18:14 Seth Forshee tags originate-from-1841562 originate-from-1845415 somerville verification-done-bionic verification-done-disco originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco
2019-10-28 14:22:02 Seth Forshee tags originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco block-proposed originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco
2019-11-08 02:19:55 Yuan-Chen Cheng tags block-proposed originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco block-proposed oem-priority originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco
2019-11-08 02:21:25 Yuan-Chen Cheng bug task added oem-priority
2019-11-08 02:21:53 Yuan-Chen Cheng oem-priority: status New Confirmed
2019-11-08 02:21:56 Yuan-Chen Cheng oem-priority: importance Undecided Critical
2019-11-08 02:22:00 Yuan-Chen Cheng oem-priority: assignee Yuan-Chen Cheng (ycheng-twn)
2019-11-08 16:56:19 Seth Forshee tags block-proposed oem-priority originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco oem-priority originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco
2019-11-08 16:56:38 Seth Forshee tags oem-priority originate-from-1841562 originate-from-1845415 somerville verification-failed-bionic verification-failed-disco oem-priority originate-from-1841562 originate-from-1845415 somerville
2019-11-09 00:24:17 Hui Wang tags oem-priority originate-from-1841562 originate-from-1845415 somerville oem-priority originate-from-1841562 originate-from-1845415 somerville verification-done-bionic verification-done-disco
2019-11-14 19:08:18 Launchpad Janitor linux-firmware (Ubuntu Bionic): status Fix Committed Fix Released
2019-11-14 19:09:14 Adam Conrad removed subscriber Ubuntu Stable Release Updates Team
2019-11-14 19:11:12 Launchpad Janitor linux-firmware (Ubuntu Disco): status Fix Committed Fix Released
2019-11-15 03:08:54 Yuan-Chen Cheng oem-priority: status Confirmed Fix Released
2020-01-02 10:47:12 Anthony Wong hwe-next: status New Fix Released