[Intel CyclonePeak] Can not turn on BT after turn off (via Hotkey)

Bug #1835345 reported by AceLan Kao on 2019-07-04
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Undecided
Unassigned
linux-firmware (Ubuntu)
Undecided
Unassigned
Bionic
Medium
AceLan Kao
Disco
Medium
AceLan Kao

Bug Description

[Impact]
BT fails to enable again after disabled it by hotkey with the following message
   Bus 001 Device 004: ID 8087:0029 Intel Corp.
[248987.643125] usb 1-10: device descriptor read/64, error -110
[249003.247721] usb 1-10: device descriptor read/64, error -110
[249003.483611] usb 1-10: reset full-speed USB device number 4 using xhci_hcd
[249018.855466] usb 1-10: device descriptor read/64, error -110
[249034.467589] usb 1-10: device descriptor read/64, error -110
[249034.703574] usb 1-10: reset full-speed USB device number 4 using xhci_hcd
[249045.299399] usb 1-10: device not accepting address 4, error -62
[249045.427510] usb 1-10: reset full-speed USB device number 4 using xhci_hcd
[249050.675715] usb 1-10: Device not responding to setup address.
[249050.883541] usb 1-10: device not accepting address 4, error -71

[Fix]
Found the updated firmware fixes the issue

[Test]
Verify on the machine couple days, and can't duplicate the issue anymore.

[Regression Potential]
Low, the system keeps running for 5 days, and pass s3 tests 30 times, everything works well.

[Misc]
The firmware for the wifi/bt card is intel/ibt-20-0-3.*, but intel/ibt-20-0-4.* have identical md5sum. To avoid the following new cards require the new fw_revision, so SRU both of them.

AceLan Kao (acelankao) on 2019-07-04
Changed in linux-firmware (Ubuntu Bionic):
status: New → Incomplete
status: Incomplete → In Progress
Changed in linux-firmware (Ubuntu Disco):
status: New → In Progress
Changed in linux-firmware (Ubuntu Bionic):
assignee: nobody → AceLan Kao (acelankao)
description: updated
Changed in linux-firmware (Ubuntu Disco):
assignee: nobody → AceLan Kao (acelankao)
AceLan Kao (acelankao) on 2019-07-05
tags: added: oem-priority originate-from-1832430 somerville
Stefan Bader (smb) on 2019-07-10
Changed in linux-firmware (Ubuntu Bionic):
importance: Undecided → Medium
Changed in linux-firmware (Ubuntu Disco):
importance: Undecided → Medium
Seth Forshee (sforshee) on 2019-07-10
Changed in linux-firmware (Ubuntu Bionic):
status: In Progress → Fix Committed
Changed in linux-firmware (Ubuntu Disco):
status: In Progress → Fix Committed
Changed in linux-firmware (Ubuntu):
status: In Progress → Fix Released

Hello AceLan, or anyone else affected,

Accepted linux-firmware into disco-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/linux-firmware/1.178.3 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested and change the tag from verification-needed-disco to verification-done-disco. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-disco. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

Andy Whitcroft (apw) wrote :

Hello AceLan, or anyone else affected,

Accepted linux-firmware into bionic-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/linux-firmware/1.173.9 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested and change the tag from verification-needed-bionic to verification-done-bionic. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed-bionic. In either case, without details of your testing we will not be able to proceed.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping!

N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days.

AceLan Kao (acelankao) on 2019-07-15
Changed in linux-firmware (Ubuntu Bionic):
status: Fix Committed → Fix Released
Changed in linux-firmware (Ubuntu Disco):
status: Fix Committed → Fix Released
Seth Forshee (sforshee) wrote :

@AceLan: Why did you change the status to fix released when the packages are still in proposed? Setting them back to fix committed. If you want the package to release you need to mark verification done, not change the status.

Changed in linux-firmware (Ubuntu Bionic):
status: Fix Released → Fix Committed
Changed in linux-firmware (Ubuntu Disco):
status: Fix Released → Fix Committed
AceLan Kao (acelankao) on 2019-07-16
tags: added: verification-done-bionic
AceLan Kao (acelankao) on 2019-07-18
tags: added: verification-done-disco
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux-firmware - 1.178.3

---------------
linux-firmware (1.178.3) disco; urgency=medium

  * Missing bluetooth firmware for Intel Wireless-AC 9462/9560 (LP: #1834464)
    - linux-firmware: Add firmware file for Intel Bluetooth AX201

  * [Intel CyclonePeak] Can not turn on BT after turn off (via Hotkey)
    (LP: #1835345)
    - linux-firmware: Update firmware file for Intel Bluetooth 22161
    - linux-firmware: Update firmware file for Intel Bluetooth 22161

 -- Seth Forshee <email address hidden> Fri, 12 Jul 2019 07:43:03 -0500

Changed in linux-firmware (Ubuntu Disco):
status: Fix Committed → Fix Released
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux-firmware - 1.173.9

---------------
linux-firmware (1.173.9) bionic; urgency=medium

  * Missing bluetooth firmware for Intel Wireless-AC 9462/9560 (LP: #1834464)
    - linux-firmware: Add firmware file for Intel Bluetooth AX201

  * [Intel CyclonePeak] Can not turn on BT after turn off (via Hotkey)
    (LP: #1835345)
    - linux-firmware: Update firmware file for Intel Bluetooth 22161
    - linux-firmware: Update firmware file for Intel Bluetooth 22161

  * Bluetooth: hci0: request failed to create LE connection: status 0x0c
    (Intel 9260) (LP: #1835449)
    - linux-firmware: Update firmware file for Intel Bluetooth, 9260

  * Update firmware in nic-firmware udeb for 5.0 hwe kernel (LP: #1836372)
    - Update nic-firmware.lst for 5.0 hwe kernel

 -- Seth Forshee <email address hidden> Fri, 12 Jul 2019 09:55:49 -0500

Changed in linux-firmware (Ubuntu Bionic):
status: Fix Committed → Fix Released
Changed in hwe-next:
status: New → Fix Released
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