| 2019-05-10 13:42:29 |
Jay |
bug |
|
|
added bug |
| 2019-05-10 14:00:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2019-05-11 10:09:43 |
Jay |
summary |
dell xps 9570 wifi reconnection issue followed by freeze + Ubuntu 18.04.2 LTS |
dell xps 9570 killer wifi reconnection issue followed by freeze + Ubuntu 18.04.2 LTS |
|
| 2019-05-11 15:17:41 |
Jay |
tags |
bionic |
wifi |
|
| 2019-05-12 11:48:06 |
Jay |
attachment added |
|
/var/log/syslog.2 - May 10 after 2PM issue https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828578/+attachment/5263223/+files/syslog.2 |
|
| 2019-05-12 11:50:42 |
Jay |
tags |
wifi |
apport-collected bionic wifi |
|
| 2019-05-12 11:50:43 |
Jay |
description |
Hello Team,
Env - Dell XPS 9570
Ubuntu 18.04.2 , HWE kernel
We are facing intermittently wifi reconnection issue on Ubuntu 18.04. Software upgrade is up-to date. Also some time we facing freezing issue due to this hard reset required to make machine back to normal.
Please let me know if there are any known issue with this particular model on 18.04 ? Please let me know.
Thanks
Jay |
Hello Team,
Env - Dell XPS 9570
Ubuntu 18.04.2 , HWE kernel
We are facing intermittently wifi reconnection issue on Ubuntu 18.04. Software upgrade is up-to date. Also some time we facing freezing issue due to this hard reset required to make machine back to normal.
Please let me know if there are any known issue with this particular model on 18.04 ? Please let me know.
Thanks
Jay
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: itops 1579 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2019-04-25 (17 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 27c6:5395
Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
Bus 001 Device 004: ID 0c45:671d Microdia
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9570
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-18-generic root=UUID=c41f7762-f3a2-4b42-a019-97ca9bd85edc ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
RelatedPackageVersions:
linux-restricted-modules-4.18.0-18-generic N/A
linux-backports-modules-4.18.0-18-generic N/A
linux-firmware 1.173.5
Tags: bionic
Uname: Linux 4.18.0-18-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 04/26/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.1
dmi.board.name: 0HWTMH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: IT-07384
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.10.1:bd04/26/2019:svnDellInc.:pnXPS159570:pvr:rvnDellInc.:rn0HWTMH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 15 9570
dmi.product.sku: 087C
dmi.sys.vendor: Dell Inc. |
|
| 2019-05-12 11:50:44 |
Jay |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263224/+files/AlsaInfo.txt |
|
| 2019-05-12 11:50:46 |
Jay |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263225/+files/CRDA.txt |
|
| 2019-05-12 11:50:47 |
Jay |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263226/+files/CurrentDmesg.txt |
|
| 2019-05-12 11:50:48 |
Jay |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263227/+files/IwConfig.txt |
|
| 2019-05-12 11:50:50 |
Jay |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263228/+files/Lspci.txt |
|
| 2019-05-12 11:50:52 |
Jay |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263229/+files/ProcCpuinfo.txt |
|
| 2019-05-12 11:50:54 |
Jay |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263230/+files/ProcCpuinfoMinimal.txt |
|
| 2019-05-12 11:50:56 |
Jay |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263231/+files/ProcEnviron.txt |
|
| 2019-05-12 11:50:58 |
Jay |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263232/+files/ProcInterrupts.txt |
|
| 2019-05-12 11:50:59 |
Jay |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263233/+files/ProcModules.txt |
|
| 2019-05-12 11:51:00 |
Jay |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263234/+files/PulseList.txt |
|
| 2019-05-12 11:51:02 |
Jay |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263235/+files/RfKill.txt |
|
| 2019-05-12 11:51:06 |
Jay |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1828578/+attachment/5263236/+files/UdevDb.txt |
|
| 2019-05-13 10:53:50 |
Jay |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2019-05-13 21:12:54 |
Terry Rudd |
bug |
|
|
added subscriber Terry Rudd |
| 2019-05-21 16:40:47 |
Kai-Heng Feng |
bug task added |
|
linux-firmware (Ubuntu) |
|
| 2019-07-22 13:27:24 |
Rex Tsai |
tags |
apport-collected bionic wifi |
apport-collected ath10k bionic wifi |
|
| 2019-07-29 18:03:02 |
Bryce Harrington |
linux-firmware (Ubuntu): status |
New |
Confirmed |
|
| 2024-09-09 09:23:42 |
Juerg Haefliger |
linux-firmware (Ubuntu): status |
Confirmed |
Expired |
|
