Activity log for bug #1814925

Date Who What changed Old value New value Message
2019-02-06 16:26:14 Jill Manfield bug added bug
2019-02-06 16:29:18 Launchpad Janitor bluez (Ubuntu): status New Confirmed
2019-02-06 16:30:53 Jill Manfield description Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetotth mouse tested with HP X40000b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0: Type: Primary Bus: USB BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN RX bytes:748157 acl:263 sco:0 events:22281 errors:0 TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X40000b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig:  hci0: Type: Primary Bus: USB   BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8   UP RUNNING PSCAN ISCAN   RX bytes:748157 acl:263 sco:0 events:22281 errors:0   TX bytes:15577 acl:124 sco:0 commands:1167 errors:0
2019-02-07 18:07:08 Jill Manfield bug added subscriber Jill Manfield
2019-02-18 07:55:14 Daniel van Vugt affects bluez (Ubuntu) linux-firmware (Ubuntu)
2019-02-18 07:56:32 Daniel van Vugt summary Bluetooth mouse stops responding after extended deep sleep [XPS 9370 / Qualcomm Rome] Bluetooth mouse stops responding after extended deep sleep
2019-02-18 08:02:34 Daniel van Vugt summary [XPS 9370 / Qualcomm Rome] Bluetooth mouse stops responding after extended deep sleep [XPS 9370 / Qualcomm QCA6174] Bluetooth mouse stops responding after extended deep sleep
2019-07-20 06:10:03 Alex Stanev bug added subscriber Alex Stanev