Activity log for bug #1686815

Date Who What changed Old value New value Message
2017-04-27 19:21:04 David Jordan bug added bug
2017-04-29 02:50:25 Seth Forshee nominated for series Ubuntu Xenial
2017-04-29 02:50:25 Seth Forshee bug task added linux-firmware (Ubuntu Xenial)
2017-04-29 02:50:53 Seth Forshee linux-firmware (Ubuntu): status New Fix Released
2017-04-29 02:54:23 Seth Forshee linux-firmware (Ubuntu Xenial): importance Undecided Medium
2017-04-29 02:54:23 Seth Forshee linux-firmware (Ubuntu Xenial): status New Incomplete
2017-04-29 02:54:23 Seth Forshee linux-firmware (Ubuntu Xenial): assignee Seth Forshee (sforshee)
2017-05-20 16:10:07 Hill Ma linux-firmware (Ubuntu Xenial): status Incomplete Confirmed
2017-05-22 16:01:15 Seth Forshee linux-firmware (Ubuntu Xenial): status Confirmed Fix Committed
2017-05-25 15:50:08 Seth Forshee description Bluetooth doesn't work in Ubuntu 16.04 on systems with Intel 8265 wireless modules that haven't yet had firmware loaded onto them. dmesg reports the following: Bluetooth: hci0: Direct firmware load for intel/ibt-12-16.sfi failed with error -2 This could be difficult for many people to reproduce, since installing a later version of Ubuntu once will load the necessary firmware, which will persist through reinstalling the operating system. So installing Ubuntu 17.04 just once, will leave Bluetooth in a working state forever. I was able to consistently produce the issue on a *brand new* Kabylake Meerkat 3. With Ubuntu 16.04.2, bluetooth didn't work. I copied the ibt-12-16.sfi and ibt-12-16.ddc into /lib/firmware/intel and rebooted. After this point, Bluetooth worked (and continued to work after reinstalling Ubuntu 16.04.2 and *not* copying the firmware files again). SRU Justification Impact: Missing firmware causes Intel 8265 wireless to not work in 16.04.2 installs on new hardware. Fix: Backport upstream linux-firmware commits to add the firmware and subsequent changes which fix some issues with the firmware. Regression Potential: The bug fix commits also fix the same issue in another Intel bluetooth firmware file. Regressions are possible but not expected since it's a bug fix update. Test Case: This is difficult to test since the bluetooth module only fails to work if it has never had firmware loaded to it previously. Three different users have confirmed that the test package fixed the issue. --- Bluetooth doesn't work in Ubuntu 16.04 on systems with Intel 8265 wireless modules that haven't yet had firmware loaded onto them. dmesg reports the following:   Bluetooth: hci0: Direct firmware load for intel/ibt-12-16.sfi failed with error -2 This could be difficult for many people to reproduce, since installing a later version of Ubuntu once will load the necessary firmware, which will persist through reinstalling the operating system. So installing Ubuntu 17.04 just once, will leave Bluetooth in a working state forever. I was able to consistently produce the issue on a *brand new* Kabylake Meerkat 3. With Ubuntu 16.04.2, bluetooth didn't work. I copied the ibt-12-16.sfi and ibt-12-16.ddc into /lib/firmware/intel and rebooted. After this point, Bluetooth worked (and continued to work after reinstalling Ubuntu 16.04.2 and *not* copying the firmware files again).
2017-05-25 15:51:35 Łukasz Zemczak bug added subscriber Ubuntu Stable Release Updates Team
2017-05-25 15:51:37 Łukasz Zemczak bug added subscriber SRU Verification
2017-05-30 12:46:26 Seth Forshee tags bluetooth bluetooth verification-done
2017-06-09 16:38:33 Łukasz Zemczak tags bluetooth verification-done bluetooth verification-done-xenial
2017-06-14 21:25:43 Chris J Arges removed subscriber Ubuntu Stable Release Updates Team
2017-06-14 21:25:56 Launchpad Janitor linux-firmware (Ubuntu Xenial): status Fix Committed Fix Released
2017-07-21 06:42:38 AceLan Kao bug added subscriber Canonical Hardware Enablement Team
2017-07-21 06:42:42 AceLan Kao tags bluetooth verification-done-xenial bluetooth originate-from-1704696 somerville verification-done-xenial
2017-07-21 06:43:27 AceLan Kao tags bluetooth originate-from-1704696 somerville verification-done-xenial bluetooth verification-done-xenial
2017-07-21 06:56:56 Anthony Wong hwe-next: status New Fix Released