| 2015-11-26 19:15:00 |
Dennis Marttinen |
bug |
|
|
added bug |
| 2015-11-26 20:20:11 |
Ubuntu Foundations Team Bug Bot |
tags |
|
bot-comment |
|
| 2015-11-26 20:48:32 |
Dennis Marttinen |
affects |
ubuntu |
linux (Ubuntu) |
|
| 2015-11-26 21:00:06 |
Brad Figg |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2015-11-26 21:29:03 |
Dennis Marttinen |
tags |
bot-comment |
apport-collected bot-comment xenial |
|
| 2015-11-26 21:29:04 |
Dennis Marttinen |
description |
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184),
but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
My lspci:
00:00.0 Host bridge [0600]: Intel Corporation Sky Lake Host Bridge/DRAM Registers [8086:1910] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Sky Lake PCIe Controller (x16) [8086:1901] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:191b] (rev 06)
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] (rev 31)
00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] (rev 31)
00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #0 [8086:a160] (rev 31)
00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #1 [8086:a161] (rev 31)
00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] (rev 31)
00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] [8086:a103] (rev 31)
00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #3 [8086:a112] (rev f1)
00:1c.3 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #4 [8086:a113] (rev f1)
00:1c.4 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #5 [8086:a114] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Sunrise Point-H LPC Controller [8086:a14e] (rev 31)
00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-H PMC [8086:a121] (rev 31)
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-H HD Audio [8086:a170] (rev 31)
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-H SMBus [8086:a123] (rev 31)
01:00.0 3D controller [0302]: NVIDIA Corporation GM107M [GeForce GTX 960M] [10de:139b] (rev ff)
07:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
What I have tried:
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/
And put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
I'm currently running the development branch of Ubuntu 16.04 as hardware acceleration support for this PC is currently only supported there.
The same problem exists in this version too and I'm able to reproduce the issue.
Hoping to get this fixed, as many other new laptops seem to include the same wireless card.
/Dennis
============================================
Current system information:
Description: Ubuntu Xenial Xerus (development branch)
Release: 16.04 |
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184),
but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
My lspci:
00:00.0 Host bridge [0600]: Intel Corporation Sky Lake Host Bridge/DRAM Registers [8086:1910] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Sky Lake PCIe Controller (x16) [8086:1901] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:191b] (rev 06)
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] (rev 31)
00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] (rev 31)
00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #0 [8086:a160] (rev 31)
00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #1 [8086:a161] (rev 31)
00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] (rev 31)
00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] [8086:a103] (rev 31)
00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #3 [8086:a112] (rev f1)
00:1c.3 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #4 [8086:a113] (rev f1)
00:1c.4 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #5 [8086:a114] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Sunrise Point-H LPC Controller [8086:a14e] (rev 31)
00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-H PMC [8086:a121] (rev 31)
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-H HD Audio [8086:a170] (rev 31)
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-H SMBus [8086:a123] (rev 31)
01:00.0 3D controller [0302]: NVIDIA Corporation GM107M [GeForce GTX 960M] [10de:139b] (rev ff)
07:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
What I have tried:
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/
And put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
I'm currently running the development branch of Ubuntu 16.04 as hardware acceleration support for this PC is currently only supported there.
The same problem exists in this version too and I'm able to reproduce the issue.
Hoping to get this fixed, as many other new laptops seem to include the same wireless card.
/Dennis
============================================
Current system information:
Description: Ubuntu Xenial Xerus (development branch)
Release: 16.04
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
| 2015-11-26 21:29:05 |
Dennis Marttinen |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526079/+files/AlsaInfo.txt |
|
| 2015-11-26 21:29:06 |
Dennis Marttinen |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526080/+files/CRDA.txt |
|
| 2015-11-26 21:29:07 |
Dennis Marttinen |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526081/+files/CurrentDmesg.txt |
|
| 2015-11-26 21:29:08 |
Dennis Marttinen |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526082/+files/IwConfig.txt |
|
| 2015-11-26 21:29:10 |
Dennis Marttinen |
attachment added |
|
JournalErrors.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526083/+files/JournalErrors.txt |
|
| 2015-11-26 21:29:11 |
Dennis Marttinen |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526084/+files/Lspci.txt |
|
| 2015-11-26 21:29:12 |
Dennis Marttinen |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526085/+files/ProcCpuinfo.txt |
|
| 2015-11-26 21:29:13 |
Dennis Marttinen |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526086/+files/ProcEnviron.txt |
|
| 2015-11-26 21:29:29 |
Dennis Marttinen |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526087/+files/ProcInterrupts.txt |
|
| 2015-11-26 21:29:30 |
Dennis Marttinen |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526088/+files/ProcModules.txt |
|
| 2015-11-26 21:29:32 |
Dennis Marttinen |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526089/+files/PulseList.txt |
|
| 2015-11-26 21:29:33 |
Dennis Marttinen |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526090/+files/RfKill.txt |
|
| 2015-11-26 21:29:34 |
Dennis Marttinen |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526091/+files/UdevDb.txt |
|
| 2015-11-26 21:29:36 |
Dennis Marttinen |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1520343/+attachment/4526092/+files/WifiSyslog.txt |
|
| 2015-11-26 21:31:02 |
Dennis Marttinen |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2015-11-27 09:10:31 |
Oliver |
bug |
|
|
added subscriber Oliver |
| 2015-11-29 08:46:59 |
Db-d |
bug |
|
|
added subscriber Db-d |
| 2015-11-30 20:09:45 |
Dennis Marttinen |
linux (Ubuntu): status |
Confirmed |
Fix Committed |
|
| 2015-11-30 20:12:46 |
Dennis Marttinen |
linux (Ubuntu): status |
Fix Committed |
Fix Released |
|
| 2015-11-30 20:12:59 |
Dennis Marttinen |
linux (Ubuntu): status |
Fix Released |
In Progress |
|
| 2015-11-30 20:13:27 |
Dennis Marttinen |
linux (Ubuntu): status |
In Progress |
Fix Committed |
|
| 2015-11-30 20:14:36 |
Dennis Marttinen |
linux (Ubuntu): status |
Fix Committed |
In Progress |
|
| 2015-11-30 20:48:54 |
Joseph Salisbury |
linux (Ubuntu): importance |
Undecided |
Medium |
|
| 2015-12-01 03:45:56 |
Steven Thibault |
bug |
|
|
added subscriber Steven Thibault |
| 2015-12-03 19:17:16 |
Dennis Marttinen |
tags |
apport-collected bot-comment xenial |
apport-collected bot-comment wily xenial |
|
| 2015-12-03 19:32:38 |
Dennis Marttinen |
tags |
apport-collected bot-comment wily xenial |
apport-collected bot-comment vivid wily xenial |
|
| 2015-12-05 12:59:29 |
dan |
bug |
|
|
added subscriber dan |
| 2015-12-05 17:10:13 |
dan |
linux (Ubuntu): status |
In Progress |
Confirmed |
|
| 2015-12-06 16:51:06 |
penalvch |
description |
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184),
but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
My lspci:
00:00.0 Host bridge [0600]: Intel Corporation Sky Lake Host Bridge/DRAM Registers [8086:1910] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Sky Lake PCIe Controller (x16) [8086:1901] (rev 07)
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:191b] (rev 06)
00:14.0 USB controller [0c03]: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller [8086:a12f] (rev 31)
00:14.2 Signal processing controller [1180]: Intel Corporation Sunrise Point-H Thermal subsystem [8086:a131] (rev 31)
00:15.0 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #0 [8086:a160] (rev 31)
00:15.1 Signal processing controller [1180]: Intel Corporation Sunrise Point-H LPSS I2C Controller #1 [8086:a161] (rev 31)
00:16.0 Communication controller [0780]: Intel Corporation Sunrise Point-H CSME HECI #1 [8086:a13a] (rev 31)
00:17.0 SATA controller [0106]: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] [8086:a103] (rev 31)
00:1c.0 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #3 [8086:a112] (rev f1)
00:1c.3 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #4 [8086:a113] (rev f1)
00:1c.4 PCI bridge [0604]: Intel Corporation Sunrise Point-H PCI Express Root Port #5 [8086:a114] (rev f1)
00:1f.0 ISA bridge [0601]: Intel Corporation Sunrise Point-H LPC Controller [8086:a14e] (rev 31)
00:1f.2 Memory controller [0580]: Intel Corporation Sunrise Point-H PMC [8086:a121] (rev 31)
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-H HD Audio [8086:a170] (rev 31)
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-H SMBus [8086:a123] (rev 31)
01:00.0 3D controller [0302]: NVIDIA Corporation GM107M [GeForce GTX 960M] [10de:139b] (rev ff)
07:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
08:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
What I have tried:
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/
And put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
I'm currently running the development branch of Ubuntu 16.04 as hardware acceleration support for this PC is currently only supported there.
The same problem exists in this version too and I'm able to reproduce the issue.
Hoping to get this fixed, as many other new laptops seem to include the same wireless card.
/Dennis
============================================
Current system information:
Description: Ubuntu Xenial Xerus (development branch)
Release: 16.04
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
| 2015-12-06 16:51:57 |
penalvch |
tags |
apport-collected bot-comment vivid wily xenial |
apport-collected bot-comment latest-bios-1.02 vivid wily xenial |
|
| 2015-12-21 21:17:33 |
Keng-Yu Lin |
marked as duplicate |
|
1383184 |
|
| 2015-12-22 13:46:01 |
Dennis Marttinen |
removed duplicate marker |
1383184 |
|
|
| 2015-12-22 13:58:06 |
Dennis Marttinen |
description |
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
---------------------------------------------------------------
STATUS:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
| 2015-12-28 10:58:06 |
Niko Wenselowski |
bug |
|
|
added subscriber Niko Wenselowski |
| 2016-01-13 21:46:36 |
Jonas |
bug |
|
|
added subscriber Jonas |
| 2016-01-23 16:22:48 |
Queeq |
bug |
|
|
added subscriber Queeq |
| 2016-02-19 03:40:11 |
Queeq |
attachment added |
|
Windows Program Files content after driver installation https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520343/+attachment/4575151/+files/Qualcomm%20Atheros.zip |
|
| 2016-03-13 23:17:15 |
Christophe Chisogne |
bug watch added |
|
http://bugzilla.kernel.org/show_bug.cgi?id=108791 |
|
| 2016-03-17 19:20:23 |
Dennis Marttinen |
description |
---------------------------------------------------------------
STATUS:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
---------------------------------------------------------------
STATUS 2016-03-17:
The support for this card has been added to https://github.com/kvalo/ath10k-firmware. It now contains the required board.bin, board-2.bin and firmware-4.bin files for the card to initialize and connect to an bgn -access point (5GHz (ac-protocol) is still untested, feel free to modify this if you can confirm it works). Here are the new commands to get you online:
sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/
sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true
Reboot or reload the ath10k_pci module and you should be able to connect!
---------------------------------------------------------------
STATUS 2015-12-22:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
Original description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
| 2016-03-17 19:23:33 |
Dennis Marttinen |
description |
---------------------------------------------------------------
STATUS 2016-03-17:
The support for this card has been added to https://github.com/kvalo/ath10k-firmware. It now contains the required board.bin, board-2.bin and firmware-4.bin files for the card to initialize and connect to an bgn -access point (5GHz (ac-protocol) is still untested, feel free to modify this if you can confirm it works). Here are the new commands to get you online:
sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/
sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true
Reboot or reload the ath10k_pci module and you should be able to connect!
---------------------------------------------------------------
STATUS 2015-12-22:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
Original description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
---------------------------------------------------------------
STATUS 2016-03-17:
The support for this card has now been merged to https://github.com/kvalo/ath10k-firmware. The repository now contains the required board.bin, board-2.bin and firmware-4.bin files for the card to initialize and connect to a bgn-access point (5GHz (ac-protocol) is still untested, feel free to modify this if you can confirm it works). Here are the new commands to get you online:
sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/
sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true
Reboot or reload the ath10k_pci module and you should be able to connect!
---------------------------------------------------------------
STATUS 2015-12-22:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
Original description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
| 2016-03-19 00:21:39 |
DaysJoy |
bug |
|
|
added subscriber DaysJoy |
| 2016-03-19 19:57:53 |
bugs@lammy.co.uk |
bug |
|
|
added subscriber bugs@lammy.co.uk |
| 2016-03-24 15:09:26 |
Dennis Marttinen |
description |
---------------------------------------------------------------
STATUS 2016-03-17:
The support for this card has now been merged to https://github.com/kvalo/ath10k-firmware. The repository now contains the required board.bin, board-2.bin and firmware-4.bin files for the card to initialize and connect to a bgn-access point (5GHz (ac-protocol) is still untested, feel free to modify this if you can confirm it works). Here are the new commands to get you online:
sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/
sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true
Reboot or reload the ath10k_pci module and you should be able to connect!
---------------------------------------------------------------
STATUS 2015-12-22:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
Original description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
---------------------------------------------------------------
STATUS 2016-03-17:
==========
WARNING: You need at least kernel 4.5.0 for the following new fix to work, else refer to the old method described in post #22
==========
The support for this card has now been merged to https://github.com/kvalo/ath10k-firmware. The repository now contains the required board.bin, board-2.bin and firmware-4.bin files for the card to initialize and connect to a bgn-access point (5GHz (ac-protocol) is still untested, feel free to modify this if you can confirm it works). Here are the new commands to get you online:
sudo mkdir -p /lib/firmware/ath10k/QCA6174/hw3.0/
sudo rm /lib/firmware/ath10k/QCA6174/hw3.0/* 2> /dev/null
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/board-2.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/board-2.bin?raw=true
sudo wget -O /lib/firmware/ath10k/QCA6174/hw3.0/firmware-4.bin https://github.com/kvalo/ath10k-firmware/blob/master/QCA6174/hw3.0/firmware-4.bin_WLAN.RM.2.0-00180-QCARMSWPZ-1?raw=true
Reboot or reload the ath10k_pci module and you should be able to connect!
---------------------------------------------------------------
STATUS 2015-12-22:
Currently there is a fix for this problem in post #22 (originally post #19, but reposted due to command typos!) which seems to have fixed the issue for many. This bug is unique to revision 32 of the card [168c:003e], fixes for older revisions don't seem to work.
There are a couple of issues regarding the fix for some people (not all):
1. Wireless works, but network throughput stops some time after connecting to access point
2. Bluetooth communications take a noticeable performance hit when transferring something over WiFi
---------------------------------------------------------------
Original description:
I have recently installed Ubuntu 15.10 (64-bit) alongside Windows 10 on an Acer Aspire VN7-792G-76ZH and discovered, that the Qualcomm wireless card doesn't work in it or 16.04.
The card has the device id 168c:003e as many other cards, for example the Qualcomm Atheros Killer (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1383184), but it has a newer revision number (32) and the suggested fixes work only partially and the wireless is unusable.
The computer has just been released this summer and is Intel Skylake -based.
I've tried the patch from bug 1383184, which has a fix for the card revision 20:
Make the directory /lib/firmware/ath10k/QCA6174/hw3.0/ and put in the patch files:
board.bin
firmware-4.bin
notice_ath10k_firmware-4.txt
ath10k_pci succeeds in loading the firmware, but it seems that the firmware is not working correctly:
dmesg | grep ath
[ 5.452683] ath10k_pci 0000:07:00.0: pci irq msi-x interrupts 8 irq_mode 0 reset_mode 0
[ 5.678420] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2
[ 5.678773] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-pci-168c:003e:11ad:0807.bin failed with error -2
[ 5.678781] ath10k_pci 0000:07:00.0: failed to load spec board file, falling back to generic: -2
[ 5.679445] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[ 5.679453] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2
[ 7.802316] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff, 168c:003e:11ad:0807 fallback) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 api 4 htt 3.26 wmi 4 cal otp max_sta 32
[ 7.802329] ath10k_pci 0000:07:00.0: debug 0 debugfs 1 tracing 1 dfs 0 testmode 0
[ 8.200607] ath: EEPROM regdomain: 0x6c
[ 8.200614] ath: EEPROM indicates we should expect a direct regpair map
[ 8.200619] ath: Country alpha2 being used: 00
[ 8.200621] ath: Regpair used: 0x6c
[ 8.216605] ath10k_pci 0000:07:00.0 wlp7s0: renamed from wlan0
[ 13.462029] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 16.461416] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 24.760062] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 27.759534] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 36.046205] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11
[ 39.045729] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 47.344304] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 50.343794] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 58.630534] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 61.629936] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 69.920624] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 72.920132] ath10k_pci 0000:07:00.0: could not suspend target (-11)
[ 81.206812] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11
[ 84.206218] ath10k_pci 0000:07:00.0: could not suspend target (-11)
...
Then it just constantly prints the last two messages on and on.
I can weirdly enough see the card in iwconfig:
wlp7s0 IEEE 802.11abgn ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=0 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
And I can see the wireless-icon in the toolbar, but scanning for access points or trying to connect to one doesn't work.
This is the furthest I've gotten. I suspect this card needs a new firmware in ath10k?
---
ApportVersion: 2.19.2-0ubuntu6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: dennis 1230 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=bed7757a-3749-4efb-9e9f-0ce8129bfbb9
InstallationDate: Installed on 2015-11-11 (15 days ago)
InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151110)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b520 Chicony Electronics Co., Ltd
Bus 001 Device 002: ID 04ca:3016 Lite-On Technology Corp.
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire VN7-792G
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic.efi.signed root=UUID=bdadfbdf-2233-46de-b804-c88712e6c518 ro ipv6.disable=1 i915.preliminary_hw_support=1
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-19-generic N/A
linux-backports-modules-4.2.0-19-generic N/A
linux-firmware 1.153
Tags: xenial
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-792G
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd09/25/2015:svnAcer:pnAspireVN7-792G:pvrV1.02:rvnAcer:rnAspireVN7-792G:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire VN7-792G
dmi.product.version: V1.02
dmi.sys.vendor: Acer |
|
| 2016-03-28 11:58:54 |
Anders Østerholt |
affects |
linux (Ubuntu) |
linux-firmware (Ubuntu) |
|
| 2016-04-01 11:17:52 |
Benjaminabel |
bug |
|
|
added subscriber Benjaminabel |
| 2016-04-08 15:58:43 |
Anders Østerholt |
information type |
Public |
Public Security |
|
| 2016-04-08 15:58:55 |
Anders Østerholt |
information type |
Public Security |
Public |
|
| 2016-04-11 20:47:35 |
Tomas |
bug |
|
|
added subscriber Tomas |
| 2016-05-20 13:47:29 |
tobson |
bug |
|
|
added subscriber tobson |
| 2016-05-24 09:38:53 |
s |
bug |
|
|
added subscriber s |
| 2016-06-03 02:31:30 |
Jared Dominguez |
bug |
|
|
added subscriber Jared Dominguez |
| 2016-08-13 10:11:43 |
Gary |
bug |
|
|
added subscriber Gary |
| 2017-07-11 05:23:54 |
Eduardo Carneiro Rosas |
bug |
|
|
added subscriber Eduardo Carneiro Rosas |
| 2017-11-29 02:20:25 |
Alex Tu |
tags |
apport-collected bot-comment latest-bios-1.02 vivid wily xenial |
apport-collected bot-comment latest-bios-1.02 lp1734862 vivid wily xenial |
|
| 2017-11-29 02:20:49 |
Alex Tu |
bug task added |
|
ubuntux |
|
| 2017-11-29 02:21:08 |
Alex Tu |
affects |
ubuntux |
oem-priority |
|
| 2017-11-29 02:22:40 |
AceLan Kao |
bug |
|
|
added subscriber Canonical Hardware Enablement Team |
| 2017-11-29 02:22:44 |
AceLan Kao |
tags |
apport-collected bot-comment latest-bios-1.02 lp1734862 vivid wily xenial |
apport-collected bot-comment latest-bios-1.02 lp1734862 originate-from-1734862 somerville vivid wily xenial |
|
| 2017-11-29 02:24:50 |
Alex Tu |
oem-priority: importance |
Undecided |
Critical |
|
| 2017-11-29 02:26:19 |
Alex Tu |
oem-priority: assignee |
|
Alex Tu (alextu) |
|
| 2017-11-29 02:51:32 |
Edison Lei |
removed subscriber Edison Lei |
|
|
|
| 2017-11-29 07:00:56 |
Yuan-Chen Cheng |
oem-priority: status |
New |
In Progress |
|
| 2017-11-29 07:01:04 |
Yuan-Chen Cheng |
oem-priority: status |
In Progress |
Triaged |
|
| 2017-12-04 04:29:36 |
WinEunuchs2Unix |
bug |
|
|
added subscriber WinEunuchs2Unix |
| 2018-01-10 03:06:44 |
顾海波 |
bug |
|
|
added subscriber 顾海波 |
| 2018-03-20 05:11:47 |
Alex Tu |
oem-priority: status |
Triaged |
Fix Released |
|
| 2018-07-31 17:20:08 |
Alex |
linux-firmware (Ubuntu): assignee |
|
Alex (leksander3) |
|
| 2018-08-29 17:28:50 |
Anthony Wong |
linux-firmware (Ubuntu): assignee |
Alex (leksander3) |
|
|
| 2018-08-29 17:28:53 |
Anthony Wong |
hwe-next: status |
New |
Fix Released |
|
| 2019-05-07 06:12:17 |
Rex Tsai |
tags |
apport-collected bot-comment latest-bios-1.02 lp1734862 originate-from-1734862 somerville vivid wily xenial |
apport-collected bot-comment latest-bios-1.02 lp1734862 oem-priority originate-from-1734862 somerville vivid wily xenial |
|
| 2019-05-07 06:13:53 |
Rex Tsai |
linux-firmware (Ubuntu): status |
Confirmed |
Fix Released |
|
