HP Pavilion 23 AIO - Bluetooth Audio device pairs but no audio [0a5c:21f1 Broadcom]

Bug #1153480 reported by Jeff Lane on 2013-03-11
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-firmware (Ubuntu)
Wishlist
Unassigned

Bug Description

12.04.2 on this system for certification.

I am able to pair a bluetooth headset with the system successfully, however, even after selecting the bluetooth device for Input and Output in Sound Settings, I am unable to either record or hear sound using the BT headset.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Generic [HD-Audio Generic], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Generic [HD-Audio Generic], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1658 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb40000 irq 16'
   Mixer name : 'Realtek ALC269VC'
   Components : 'HDA:10ec0269,103c2aee,00100202'
   Controls : 21
   Simple ctrls : 10
Date: Mon Mar 11 03:23:13 2013
HibernationDevice: RESUME=UUID=ccd7a21f-7a71-4fa5-b95d-e2898c3dae24
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
MachineType: Hewlett-Packard a654
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=e2a5f4ae-dfa2-40be-a6c5-3ddb85dcf68e ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-23-generic N/A
 linux-backports-modules-3.5.0-23-generic N/A
 linux-firmware 1.79.1
SourcePackage: linux
StagingDrivers: rts_pstor
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2012
dmi.bios.vendor: AMI
dmi.bios.version: 8.08
dmi.board.name: 2AEE
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.03
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr8.08:bd08/24/2012:svnHewlett-Packard:pna654:pvr:rvnPEGATRONCORPORATION:rn2AEE:rvr1.03:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: a654
dmi.sys.vendor: Hewlett-Packard

Jeff Lane (bladernr) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Daniel Manrique (roadmr) on 2013-05-26
Changed in linux (Ubuntu):
importance: Undecided → Low

CID 201206-11396 was tested bluetooth audio on 12.04.3:
  * pair is successful
  * when playing .ogg music example, mode selection in Sound Settings is
    * HSP, then there is no sound
    * A2DP, then there is sound

Jeff Lane, could you please provide the full computer model as noted on the sticker (ex. HP Pavilion 23-1014 All-in-One Desktop PC)?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-full-computer-model
summary: HP Pavilion 23 AIO - Bluetooth Audio device pairs but no audio
+ [0a5c:21f1 Broadcom]
Jeff Lane (bladernr) wrote :

Daniel, could you please hand this off

Daniel Manrique (roadmr) wrote :

Hello Sam, Could you please provide the full model name as requested in comment #4? Once it's there, you can give it back to me so I can re-triage it. Thanks!

Changed in linux (Ubuntu):
assignee: Canonical Hardware Enablement Team (canonical-hwe-team) → Po-Hsu Lin (cypressyew)
Anthony Wong (anthonywong) wrote :

The broadcom 0a5c:21f1 bluetooth device requires broadcom's firmware for audio to work, however it is not publicly available and not in linux-firmware.

Anthony Wong, is there anyone at Broadcom who would already be working on this, would an open source firmware already be in development by kernel.org upstream, etc.?

affects: linux (Ubuntu) → linux-firmware (Ubuntu)
Changed in linux-firmware (Ubuntu):
importance: Low → Wishlist
status: Incomplete → Triaged
Po-Hsu Lin (cypressyew) wrote :

Oh, I thought I did reply on this, but obviously I didn't :P

We don't have the full name or any related sticker on the system, all we have is this model name that given by the hardware vendor.
Thanks.

Anthony Wong (anthonywong) wrote :

Christopher, none that is happening as far as I know.

Daniel Manrique (roadmr) wrote :

I'll deassign Sam as he provided the required information.

Changed in linux-firmware (Ubuntu):
assignee: Po-Hsu Lin (cypressyew) → nobody
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