Splash screen shows Ubuntu 23.10 instead of 24.04 and forces logout

Bug #2065639 reported by Richard M
This bug affects 1 person
Affects Status Importance Assigned to Milestone
lightdm (Ubuntu)

Bug Description

We performed a minimal install of Ubuntu Server 24.04, disabled swap. This is a machine with limited resources (8GB SSD, 2GB RAM).

Installed ubuntu-desktop-minimal, stopped/disabled/removed gdm3; installed lightdm and rebooted.

After reboot we see the maroon X splash asking us to login. However at the bottom right of the screen it says "Ubuntu 23.10", not "Ubuntu 24.04".

When we login by entering the password we get a white screen with a sad face icon and the words:
"Oh no! Something has gone wrong. A problem has occurred and the system can't recover. Please log out and try again." Trying again results in the same problems.

The above set of install steps works fine using the Ubuntu Server ISO for Ubuntu 22.04.4.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
Date: Tue May 14 00:48:58 2024
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
 Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 11) (prog-if 00 [VGA controller])
   Subsystem: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:7270]
InstallationDate: Installed on 2024-05-13 (0 days ago)
InstallationMedia: Ubuntu-Server 24.04 LTS "Noble Numbat" - Release amd64 (20240423)
MachineType: Insyde VT_mIPC_BT35M X64
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=9a078d64-3727-4836-823b-04c78b734b8a ro noapic quiet splash console=ttyS0 plymouth.ignore-serial-consoles systemd.log_level=0 systemd.show_status=0 net.ifnames=0 biosdevname=0
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2017
dmi.bios.release: 228.250
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: RJX400B101_v2.2
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name
dmi.board.vendor: Type2 - Board Manufacturer
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 0.0
dmi.modalias: dmi:bvnINSYDECorp.:bvrRJX400B101_v2.2:bd10/18/2017:br228.250:efr0.0:svnInsyde:pnVT_mIPC_BT35MX64:pvrType1-TBDbyOEM:rvnType2-BoardManufacturer:rnType2-BoardProductName:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:skuType1-SKU0:
dmi.product.family: Type1 - Family
dmi.product.name: VT_mIPC_BT35M X64
dmi.product.sku: Type1 - SKU0
dmi.product.version: Type1 - TBD by OEM
dmi.sys.vendor: Insyde
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.5-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Richard M (rnmixon) wrote :
affects: ubuntu → xorg (Ubuntu)
affects: xorg (Ubuntu) → lightdm (Ubuntu)
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