Logitech QuickCam 4000 Pro halts system

Bug #1770643 reported by Vasilis
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libv4l (Ubuntu)
Undecided
Unassigned
linux (Ubuntu)
Undecided
Unassigned

Bug Description

After switching from Fedora to Ubuntu (17.10 and now 18.04),
whenever I plug my Logitech QuickCam 4000 Pro USB webcam
and I start vlc or any other camera capture program, the memory of
the program increases to maximum, as a consequence the system halt
and the only way out is to reboot the machine.

[ 663.031843] Linux video capture interface: v2.00
[ 663.039656] pwc: Logitech QuickCam 4000 Pro USB webcam detected.
[ 663.557858] pwc: Registered as video0.
[ 663.557925] input: PWC snapshot button as /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6.3/input/input14
[ 663.558101] usbcore: registered new interface driver Philips webcam
---
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: bnv 1778 F.... pulseaudio
 /dev/snd/pcmC0D0p: bnv 1778 F...m pulseaudio
 /dev/snd/controlC0: bnv 1778 F.... pulseaudio
CurrentDesktop: KDE
DistroRelease: Ubuntu 18.04
HibernationDevice: RESUME=UUID=e962613c-fc88-4740-8f0a-997838d3c2cf
InstallationDate: Installed on 2017-11-02 (194 days ago)
InstallationMedia: Kubuntu 17.10 "Artful Aardvark" - Release amd64 (20171017.1)
IwConfig:
 lo no wireless extensions.

 enp0s25 no wireless extensions.
MachineType: Dell Inc. Precision Tower 5810
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic root=UUID=4940c5fe-b600-4f27-8586-c6ac06ccea99 ro vga=773 quiet
ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-20-generic N/A
 linux-backports-modules-4.15.0-20-generic N/A
 linux-firmware 1.173
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: bionic
Uname: Linux 4.15.0-20-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-04-30 (15 days ago)
UserGroups: adm cdrom dialout dip kvm lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/08/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A19
dmi.board.name: 0K240Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA19:bd05/08/2017:svnDellInc.:pnPrecisionTower5810:pvr:rvnDellInc.:rn0K240Y:rvrA01:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision Tower 5810
dmi.sys.vendor: Dell Inc.

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote :

Sorry this is for v4l, by mistake I filled it under bluez

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote :

Moved to v4l

affects: bluez (Ubuntu) → libv4l (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1770643

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected bionic
description: updated
Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : CRDA.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : Lspci.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : Lsusb.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : ProcEnviron.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : ProcModules.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : PulseList.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : UdevDb.txt

apport information

Revision history for this message
Vasilis (vasilis-vlachoudis) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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