package libreoffice-core 1:3.5.0~beta2-2ubuntu2 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

[Britt Yazel]

after trying to upgrade to libreoffice 3.5 I got an error message that said "cannot delete directory /usr/lib/libreoffice/basis3.4 as it is not empty", and I could not get the install to proceed.

To fix this issue I had to manually remove all of the files in basis3.4 as well as the basis3.4 folder. Then I had to do a "mkdir basis3.4" and a "mkdir basis3.4/program" to get the update to install successfully.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: libreoffice-core 1:3.5.0~beta2-2ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-8.15-generic 3.2.0
Uname: Linux 3.2.0-8-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 1.90-0ubuntu1
Architecture: amd64
Date: Thu Jan 12 07:15:56 2012
DuplicateSignature:
 Unpacking replacement gnome-disk-utility ...
 Preparing to replace libreoffice-core 1:3.4.4-0ubuntu2 (using .../libreoffice-core_1%3a3.5.0~beta2-2ubuntu2_amd64.deb) ...
 rmdir: failed to remove `usr/lib/libreoffice/basis3.4/program/': Directory not empty
 dpkg: error processing /var/cache/apt/archives/libreoffice-core_1%3a3.5.0~beta2-2ubuntu2_amd64.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: libreoffice
Title: package libreoffice-core 1:3.5.0~beta2-2ubuntu2 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2012-01-13 (0 days ago)