[Upstream] Additional Information boxes -> black text on dark gray background

[Georg H.]

1) Release:
Description: Ubuntu oneiric (development branch)
Release: 11.10
KDE-Desktop

2) apt-cache policy libreoffice
libreoffice:
  Installiert: (keine)
  Kandidat: 1:3.4.3-3ubuntu2
  Versionstabelle:
     1:3.4.3-3ubuntu2 0
        500 http://de.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages

3) If I move the mouse over a libre-office-button, there should open an on mouseover explanation field.

4) The text color of these explanation field is black with a dark gray, so I can't read anything.
     I have also tried it with an empty ~./libreoffice directory. -> same result
     OpenGL or Xrender -> same result

A screenshot with my mouse over the document-open-button (mouse is not visible):

https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/868641/+attachment/2514435/+files/screenshot.png

WORKAROUND: System Settings -> Application Appearance -> Colors -> Colors -> Color set: Common Colors -> change Tooltip Background

---
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
DistroRelease: Ubuntu 11.10
EcryptfsInUse: Yes
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Beta amd64+mac (20110921.2)
Package: libreoffice 1:3.4.3-3ubuntu2
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Tags: oneiric
Uname: Linux 3.0.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: admin cdrom dialout dip lpadmin plugdev sambashare vboxusers video

[Xavierpoirotfr (xavierpoirotfr)]

Created attachment 50664
You can see the bug here.

I have installed KDE 4.7 recently, and bound the KDE theme to LibreOffice thanks to a package my distribution (ArchLinux) provides.

Without this package, I see the UI as in Java I suppose... Whatever,

With the KDE style, the UI is perfect, but the tooltips are written in black on a black background.

The only solution I've found at the moment is to change theme...

I am using the Oxygen colorset (default) in KDE (this is the colorset which puts the tooltips in blackOnBlack).

Deactivate/Reactivate tooltips in LibreOffice options does not fix the issue.

[Bugs-freedesktop-org-x (bugs-freedesktop-org-x)]

I get the same thing on an earlier LO version.

LibreOffice 3.3.3
OOO330m19 (Build:301)
tag libreoffice-3.3.3.1, Ubuntu package 1:3.3.3-1ubuntu2

running on

Linux 2.6.38-10-generic running KDE Development Platform 4.7.00 (4.7.0)

[Vitriol-vitriol (vitriol-vitriol)]

*** Bug 40827 has been marked as a duplicate of this bug. ***

[Bruce Korb (bruce-korb)]

I am not going to mess with your bug database, but I surely think this is a duplicate of bug 39784.

[Georg H. (georg-mails)]

Sorry,

the package libreoffice is not installed, my installed libreoffice packages are:

ii libreoffice-base-core 1:3.4.3-3ubuntu2 office productivity suite -- shared library
ii libreoffice-calc 1:3.4.3-3ubuntu2 office productivity suite -- spreadsheet
ii libreoffice-common 1:3.4.3-3ubuntu2 office productivity suite -- arch-independent files
ii libreoffice-core 1:3.4.3-3ubuntu2 office productivity suite -- arch-dependent files
ii libreoffice-draw 1:3.4.3-3ubuntu2 office productivity suite -- drawing
ii libreoffice-emailmerge 1:3.4.3-3ubuntu2 office productivity suite -- email mail merge
ii libreoffice-impress 1:3.4.3-3ubuntu2 office productivity suite -- presentation
ii libreoffice-kde 1:3.4.3-3ubuntu2 office productivity suite -- KDE integration
ii libreoffice-l10n-common 1:3.4.3-1ubuntu1 common files for LibreOffice language and help packages
ii libreoffice-l10n-de 1:3.4.3-1ubuntu1 office productivity suite -- German language package
ii libreoffice-math 1:3.4.3-3ubuntu2 office productivity suite -- equation editor
ii libreoffice-style-oxygen 1:3.4.3-3ubuntu2 office productivity suite -- Oxygen symbol style
ii libreoffice-writer 1:3.4.3-3ubuntu2 office productivity suite -- word processor

For example:
apt-cache policy libreoffice-common
libreoffice-common:
  Installiert: 1:3.4.3-3ubuntu2
  Kandidat: 1:3.4.3-3ubuntu2
  Versionstabelle:
 *** 1:3.4.3-3ubuntu2 0
        500 http://de.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages
        100 /var/lib/dpkg/status

l

[penalvch (penalvch)]

Georg H., thank you for reporting this and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 868641
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[penalvch (penalvch)]

Screenshot of problem from http://imageshack.us/photo/my-images/812/screen2qs.png/

[Georg H. (georg-mails)]

apport information

[penalvch (penalvch)]

Georg H., this is unreproducible in a fresh install of Xubuntu or Ubuntu 11.10 without any desktop configuration changes. This seems KDE specific. Has the black letters on gray background always shown since installing or did you change something and then it showed up that way?

lsb_release -rd
Description: Ubuntu oneiric (development branch)
Release: 11.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.4.3-3ubuntu2
  Candidate: 1:3.4.3-3ubuntu2
  Version table:
 *** 1:3.4.3-3ubuntu2 0
        500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages
        100 /var/lib/dpkg/status

[Georg H. (georg-mails)]

Hi Christopher,

good question. I had some problems during the installation process (e.g. skype:i386 -> bug in dpkg) or my openGL runs not very stable (Lenovo x121e (Intel I3 with integrated Intel HD 3000)) but I think I didn't change any desktop configuration.

Therefore I have tried the following:
1) Add a new user -> Login (KDE with KDE default settings) -> start libreoffice -> same result
2) Delete libreoffice-kde -> start libreoffice -> same result
3) Start a Kubuntu live system (USB stick with Kubuntu 11.10 Beta1) -> start libreoffice -> same result
4) All other applications don't seem to have this bug.

HTH, Georg

[penalvch (penalvch)]

Georg H., marking Triaged Medium based on the provided screenshot. Seems a bug in libreoffice-kde. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at http://wiki.documentfoundation.org/BugReport . If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Georg H. (georg-mails)]

https://bugs.freedesktop.org/show_bug.cgi?id=39784

[L-lunak (l-lunak)]

*** Bug 39784 has been marked as a duplicate of this bug. ***

[L-lunak (l-lunak)]

*** Bug 39781 has been marked as a duplicate of this bug. ***

[Rafael Belmonte (eaglescreen)]

According to the upstream bugreport, this is FIXED & RESOLVED, if this is true, could be possible to make a backport to fix this in Oneiric via Stable Release Updates?

[Robert Simmons (rsimmons0)]

This is listed as fixed. Can someone tell me which version it is fixed in?

[L-lunak (l-lunak)]

The next one.

[Pacific Seascape (seascape)]

Having to change the systemwide tooltip color in every Kubuntu installation I manage is annoying. If there's an upstream fix, can we get it pushed out, please?

[Martin (lodp)]

Yeah, getting a backport would be nice! Thanks!

[takilaci (holzmichl)]

This bug maybe related with Bug #820118

[Robert Simmons (rsimmons0)]

I am now using 3.4.4 and this is not fixed. My Kubuntu version is now 11.10 and using KDE 4.8.0.

[M8r-t8n7t4 (m8r-t8n7t4)]

Still here.

LO 3.4.4
KDE 4.7.4
Kubuntu 11.10

It also affects the formula tooltip, the one with the syntax.

[takilaci (holzmichl)]

This bug is Kubuntu specific. I have changed my OS to openSUSE and on that it is working properly.
Bye Ubuntu!

[Rafael Belmonte (eaglescreen)]

This bug also originaly affected OpenSUSE, but they fixed it by
introducing some patch.
Someone should investigate that patch in order to can apply it in Kubuntu.

El día 20 de febrero de 2012 14:02, takilaci
<email address hidden> escribió:
> This bug is Kubuntu specific. I have changed my OS to openSUSE and on that it is working properly.
> Bye Ubuntu!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/868641
>
> Title:
>  [Upstream] Additional Information boxes -> black text on dark gray
>  background
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/df-libreoffice/+bug/868641/+subscriptions

[takilaci (holzmichl)]

Folks!
Here is the solution! (Thanks hepaly!)
Change the background colour of the tips in the system settings.
Here is a link of a pic, where can you find it: http://wstaw.org/m/2012/02/21/kde_lo.jpg
Sorry but the text is hungarian on it, but I'm sure you can use it to solve this problem, what isn't a bug.

[aihtdikh (aihtdikh)]

I saw this happening in version: LibreOffice 3.4.4 OOO340m1 (Build:402) (current in Ubuntu Oneiric).
I found that the tooltip background and foreground colours obey the KDE text colour settings Tooltip Background and View Text, respectively.
(These are the names as listed under System Settings -> Application Appearance -> Colours -> Colours tab -> Colour set: Common Colours. They seem to have different names depending on where you go to edit them.)

I have since upgraded to the current Oneiric version in ppa:libreoffice/ppa (LibreOffice 3.5.0 Build ID: 350m1(Build:13)).
With this build, the colours are taken from Tooltip Text and Tooltip Background colour settings as expected.

So, someone has fixed this bug, and the Tooltip Background/View Text settings provide a workaround for older versions.
Of course, a backport would be nice, if any package maintainers are watching... ;)

[L-lunak (l-lunak)]

As confirmed by previous comment, this has been fixed at least since 3.5.0.

[Björn Michaelsen (bjoern-michaelsen)]

According to upstream bug this has been fixed in the 3.5 series.