After update from Kubuntu 22.04 to 23.04 via 22.20 LibreOffice opens with 1 dimensional window

Bug #2020239 reported by Tony Middleton
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
New
Undecided
Unassigned

Bug Description

I upgraded a machine from Kubuntu 22.04 to 23.10 and then immediately to 23.04. After logging on to 23.04 I tried to open LibreOffice documents but only had a vertical line on the screen. After some experimentation I found that this line was a window of zero width and it was possible to use the mouse to widen to a usable window. Opening subsequent documents was OK.

I have now recreated this on VirtualBox and it seems that the problem occurs if you don't edit documents at the 23.10 stage. Steps to recreate.

1. Install Kubuntu 22.04, run apt update/dist-upgrade.
2. Close, take snapshot, reload
3. Create LibreOffice documents, eg calc, impress and write, enter random text.
4. Close, take snapshot, reload
5. Upgrade to 22.10
6. Close, take snapshot, reload
7. Log on, edit each document, add more random text.
8. Close, take snapshot, reload
9. Upgrade to 23.04
10. Close, take snapshot, reload
11. Log on and open documents

Following the above script which includes document updates under 22.10, the documents open correctly in 23.04.

Repeat the above, omitting steps 7 & 8 so the documents aren't edited under 22.10. The documents open as a zero width window in 23.04.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Sat May 20 12:21:18 2023
InstallationDate: Installed on 2023-05-19 (0 days ago)
InstallationMedia: Kubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
ProcEnviron:
 LANG=en_GB.UTF-8
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: libreoffice
UpgradeStatus: Upgraded to lunar on 2023-05-20 (0 days ago)

Revision history for this message
Tony Middleton (ximera) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.