Activity log for bug #1978488

Date Who What changed Old value New value Message
2022-06-13 16:27:09 chris bug added bug
2022-06-13 16:46:28 Norbert bug task added libreoffice (Ubuntu)
2022-06-13 16:46:41 Norbert tags 22.04 libreoffice writer jammy
2022-06-13 16:48:29 Norbert bug task added linux (Ubuntu)
2022-06-13 16:49:31 Norbert bug task added nvidia-graphics-drivers-470 (Ubuntu)
2022-06-13 16:49:39 Norbert bug task added nvidia-graphics-drivers-510 (Ubuntu)
2022-06-13 17:00:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2022-06-14 00:48:47 chris tags jammy apport-collected jammy third-party-packages
2022-06-14 00:48:49 chris description Upgraded to 22.04 LTS (20.04 no issues). Using Nvidia 4xx series driver. 48GB RAM, dual 1080ti gpu, i7 cpu. LibreOffice Writer constantly lags, losing function, freezes (does not crash) with any type of writer document (odt or xslx). New single page or existing multi-page documents, doesn't matter, same issue after a minute or two. Hates text selection, mouse-wheel scrolling is a tell-tale sign. New Writer windows opened during lag are black. CPU usage in htop is very high for soffice.bin, ~60 - 80%. Must pkill the soffice.bin and use file recover but lag freeze up will occur again soon after opening. I experience the issue with all three installation methods: snap, distro command-line install, or using the LibreOffice ppa "fresh". I've tried changing OpenCL settings, disabling all extensions, disable smooth scrolling, disabling java, have purged install/reinstall and limiting to single window. I have the Marco ppa installed (ppa:ubuntu-mate-dev/marco). Doesn't seem to matter or what mate-tweak option is selected. LO using Yaru or other theme; doesn't matter same effect. Terminal does not show me any helpful errors when Writer is called directly from command line, at least I can easily identify. Guessing this is upstream of MATE and a libreoffice thing; a few similar issues around the web but no good workaround. I can update my exact specs and kernel later as required. Thanks! Upgraded to 22.04 LTS (20.04 no issues). Using Nvidia 4xx series driver. 48GB RAM, dual 1080ti gpu, i7 cpu. LibreOffice Writer constantly lags, losing function, freezes (does not crash) with any type of writer document (odt or xslx). New single page or existing multi-page documents, doesn't matter, same issue after a minute or two. Hates text selection, mouse-wheel scrolling is a tell-tale sign. New Writer windows opened during lag are black. CPU usage in htop is very high for soffice.bin, ~60 - 80%. Must pkill the soffice.bin and use file recover but lag freeze up will occur again soon after opening. I experience the issue with all three installation methods: snap, distro command-line install, or using the LibreOffice ppa "fresh". I've tried changing OpenCL settings, disabling all extensions, disable smooth scrolling, disabling java, have purged install/reinstall and limiting to single window. I have the Marco ppa installed (ppa:ubuntu-mate-dev/marco). Doesn't seem to matter or what mate-tweak option is selected. LO using Yaru or other theme; doesn't matter same effect. Terminal does not show me any helpful errors when Writer is called directly from command line, at least I can easily identify. Guessing this is upstream of MATE and a libreoffice thing; a few similar issues around the web but no good workaround. I can update my exact specs and kernel later as required. Thanks! --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: MATE DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2019-03-27 (1174 days ago) InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2) Package: nvidia-graphics-drivers-510 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.15.0-37.39-generic 5.15.35 Tags: third-party-packages jammy Uname: Linux 5.15.0-37-generic x86_64 UnreportableReason: This does not seem to be an official Ubuntu package. Please retry after updating the indexes of available packages, if that does not work then remove related third party packages and try again. UpgradeStatus: Upgraded to jammy on 2022-06-03 (10 days ago) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2022-06-14 00:48:50 chris attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1978488/+attachment/5597114/+files/Dependencies.txt
2022-06-14 00:48:51 chris attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1978488/+attachment/5597115/+files/ProcCpuinfoMinimal.txt
2022-06-14 00:48:53 chris attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1978488/+attachment/5597116/+files/ProcEnviron.txt
2022-06-14 00:52:14 chris ubuntu-mate: status New Confirmed
2022-06-14 00:52:35 chris libreoffice (Ubuntu): status New Confirmed
2022-06-15 03:44:54 Adolfo Jayme Barrientos libreoffice (Ubuntu): importance Undecided Medium