Unreachable options

Bug #1889051 reported by Compiler
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
New
Undecided
Unassigned

Bug Description

Proof: https://webmshare.com/qda19

What I am doing in "Screen Record"?
Ans: I am trying to Save the Keyboard Shortkey that I created for Insert. But sadly 3 options which say "Reset", "Cancel" and "Ok" are hidden down below. Neither I can touch it by dragging my Window around, nor I can save this shortkey.

Distro: Ubuntu 20.04
LibreOffice Writer Version: 6.4.4.2

Display Server: Wayland
GNOME: 3.36.3

What to do?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: libreoffice-writer 1:6.4.4-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 27 13:52:26 2020
InstallationDate: Installed on 2020-02-16 (162 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to focal on 2020-05-08 (80 days ago)

Revision history for this message
Compiler (pranav.bhattarai) wrote :
tags: added: rls-ff-incoming
Revision history for this message
Heather Ellsworth (hellsworth) wrote :

Thanks for reporting your issue! Can you please tell me your screen resolution?

Revision history for this message
Compiler (pranav.bhattarai) wrote :

Laptop resolution: 1366 * 768

Revision history for this message
Paul White (paulw2u) wrote :

I'm not sure if I'm helping here or not but using my laptop which is also set to a 1366x768 resolution I don't have a problem seeing the 'Reset', 'Cancel' or 'Ok' buttons as they are very visible at the foot of the screen. This is using both Writer and Calc in an Xorg session.

I'm unable to play the video at https://webmshare.com/qda19 so I'm not 100% sure what Pranav Bhattarai is seeing and reporting.

I've switched from the Yaru to Adwaita theme and back again but the buttons always remain visible, slightly cut-off but the buttons are visible and usable. I've also switched from an Xorg session to a Wayland session and after reconfiguring my dual monitor system system appropriately I was still unable to reproduce the reported problem on the lower resolution monitor.

tags: removed: rls-ff-incoming
Revision history for this message
Compiler (pranav.bhattarai) wrote :

Well, to view ur replay I am using:
1. OnePlus 5
2. Paranoid Android (Android 10)
3. Firefox beta

And I can confirm, I can easily click on the link and it redirect me a the website where videos is being upload. Clicking the play button will play the video without any issue.

Here is the proof: https://imgur.com/a/WBMzvHV

I don't know how LO respond to actual laptop resolution or customized laptop. But I have experienced this issue since Ubuntu 19.04, 19.10 and now 20.04. Those option are unable to reach no matter how much I try to workaround for it to work.

I can reupload the video to your specific website (like YouTube). I can remake the video by using screen record feature. I can make a video using my mobile camera where I can record my actions and software reaction towards it.

You name it. I'm all ears.

Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :

It’s always best to attach screenshots or recordings to the bug, and not rely on external hostings if possible.

That being said, make sure your font size setting is a reasonable size, and remember that you can press and hold Super and drag the window from anywhere to see further options.

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