package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to install/upgrade: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted

Bug #1877705 reported by Eddie Leung
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Low
Unassigned

Bug Description

getting this error when running sudo apt --fix-broken install

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: libreoffice-help-en-us 1:6.4.2-0ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri May 8 20:39:30 2020
DpkgTerminalLog:
 Preparing to unpack .../0-libreoffice-help-en-us_1%3a6.4.3-0ubuntu0.20.04.1_all.deb ...
 Unpacking libreoffice-help-en-us (1:6.4.3-0ubuntu0.20.04.1) over (1:6.4.2-0ubuntu3) ...
 dpkg: error processing archive /tmp/apt-dpkg-install-w9oOcm/0-libreoffice-help-en-us_1%3a6.4.3-0ubuntu0.20.04.1_all.deb (--unpack):
  unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
ErrorMessage: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
InstallationDate: Installed on 2020-04-29 (9 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.2
SourcePackage: libreoffice
Title: package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to install/upgrade: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Eddie Leung (eleung-ca) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, do you have issues with other softwares? Could you check the disk and memory for errors? It looks like some sort of local corruption

Changed in libreoffice (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Eddie Leung (eleung-ca) wrote : Re: [Bug 1877705] Re: package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to install/upgrade: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted

Thanks for the following up. The issue is now resolved. I rerun the update a few days afterward and it seems it is working now.
Thanks,<email address hidden>

    On Monday, May 11, 2020, 09:05:53 a.m. PDT, Sebastien Bacher <email address hidden> wrote:

 Thank you for your bug report, do you have issues with other softwares?
Could you check the disk and memory for errors? It looks like some sort
of local corruption

** Changed in: libreoffice (Ubuntu)
  Importance: Undecided => Low

** Changed in: libreoffice (Ubuntu)
      Status: New => Incomplete

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1877705

Title:
  package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to
  install/upgrade: unable to open '/usr/share/libreoffice/help/en-
  US/text/swriter/main0503.html.dpkg-new': Operation not permitted

Status in libreoffice package in Ubuntu:
  Incomplete

Bug description:
  getting this error when running sudo apt --fix-broken install

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: libreoffice-help-en-us 1:6.4.2-0ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  Uname: Linux 5.4.0-28-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri May  8 20:39:30 2020
  DpkgTerminalLog:
  Preparing to unpack .../0-libreoffice-help-en-us_1%3a6.4.3-0ubuntu0.20.04.1_all.deb ...
  Unpacking libreoffice-help-en-us (1:6.4.3-0ubuntu0.20.04.1) over (1:6.4.2-0ubuntu3) ...
  [1mdpkg:[0m error processing archive /tmp/apt-dpkg-install-w9oOcm/0-libreoffice-help-en-us_1%3a6.4.3-0ubuntu0.20.04.1_all.deb (--unpack):
    unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
  ErrorMessage: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
  InstallationDate: Installed on 2020-04-29 (9 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  RelatedPackageVersions:
  dpkg 1.19.7ubuntu3
  apt  2.0.2
  SourcePackage: libreoffice
  Title: package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to install/upgrade: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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Revision history for this message
Sebastien Bacher (seb128) wrote :

thanks, closing the bug report then, it sounds like a download corruption rather than a package bug

Changed in libreoffice (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Eddie Leung (eleung-ca) wrote :

I am new to the ubuntu environment. Not sure how to run the report you request. By the way, I have ubuntu 20.04 installed in the Virtualbox latest build.
Regards,<email address hidden>

    On Monday, May 11, 2020, 02:41:08 p.m. PDT, Sebastien Bacher <email address hidden> wrote:

 thanks, closing the bug report then, it sounds like a download
corruption rather than a package bug

** Changed in: libreoffice (Ubuntu)
      Status: Incomplete => Invalid

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1877705

Title:
  package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to
  install/upgrade: unable to open '/usr/share/libreoffice/help/en-
  US/text/swriter/main0503.html.dpkg-new': Operation not permitted

Status in libreoffice package in Ubuntu:
  Invalid

Bug description:
  getting this error when running sudo apt --fix-broken install

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: libreoffice-help-en-us 1:6.4.2-0ubuntu3
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  Uname: Linux 5.4.0-28-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri May  8 20:39:30 2020
  DpkgTerminalLog:
  Preparing to unpack .../0-libreoffice-help-en-us_1%3a6.4.3-0ubuntu0.20.04.1_all.deb ...
  Unpacking libreoffice-help-en-us (1:6.4.3-0ubuntu0.20.04.1) over (1:6.4.2-0ubuntu3) ...
  [1mdpkg:[0m error processing archive /tmp/apt-dpkg-install-w9oOcm/0-libreoffice-help-en-us_1%3a6.4.3-0ubuntu0.20.04.1_all.deb (--unpack):
    unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
  ErrorMessage: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
  InstallationDate: Installed on 2020-04-29 (9 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  PackageArchitecture: all
  Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: N/A
  RelatedPackageVersions:
  dpkg 1.19.7ubuntu3
  apt  2.0.2
  SourcePackage: libreoffice
  Title: package libreoffice-help-en-us 1:6.4.2-0ubuntu3 failed to install/upgrade: unable to open '/usr/share/libreoffice/help/en-US/text/swriter/main0503.html.dpkg-new': Operation not permitted
  UpgradeStatus: No upgrade log present (probably fresh install)

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