[upstream] Fullscreen view lands on another monitor

Bug #1808123 reported by Alexander Kallenbach
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
LibreOffice
Confirmed
Medium
libreoffice (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

As described above. I work in the classroom with my notebook, to which I have connected a beamer. Sometimes I write things down in the Writer and show it via the beamer. I would like to use the fullscreen mode here.
Unfortunately, the fullscreen mode is always displayed on the internal monitor, even if the window with the Writer maximized was previously displayed on the beamer.

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 4.18.0-12.13-generic 4.18.17
Uname: Linux 4.18.0-12-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 12 10:44:00 2018
InstallationDate: Installed on 2018-11-30 (11 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Alexander Kallenbach (kallenbachalex) wrote :
Revision history for this message
Olivier Tilloy (osomon) wrote :

Thanks for the report Alexander.

Could you please test a few things to help narrow down the problem?

 - do other applications behave similarly, or is it just libreoffice (try chromium-browser, firefox, gedit) ?

 - is there any chance you can try the same thing on Ubuntu 16.04, which has Unity has the desktop environment (or install and use Unity on 18.10) ?

Thanks!

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Alexander Kallenbach (kallenbachalex) wrote :

I've tested to do with Chromium, Firefox and Gedit. They all work as expected. Just libreoffice is having this problem.

On my old notebook I've been using Ubuntu 16.04 with Unity without any problems.

Revision history for this message
Olivier Tilloy (osomon) wrote :

Thanks Alexander, so that looks like a libreoffice-specific problem. Would you mind filing an upstream bug report at https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided and sharing the link to that bug here?

Changed in libreoffice (Ubuntu):
status: Incomplete → New
Revision history for this message
In , Alexander Kallenbach (kallenbachalex) wrote :

Description:
As described above. I work in the classroom with my notebook, to which I have connected a beamer. Sometimes I write things down in the Writer and show it via the beamer. I would like to use the fullscreen mode here.
Unfortunately, the fullscreen mode is always displayed on the internal monitor, even if the window with the Writer maximized was previously displayed on the beamer.
Other apps like Firefox, Chromium and Gedit are working fine.

Steps to Reproduce:
1. Connect your notebook to an external monitor
2. Open a LibreOffice-window on the external monitor
3. Use the fullscreen-mode ->

Actual Results:
Fullscreen will appear on internal monitor

Expected Results:
Fullscreen mode should be opened on the monitor the window was on before

Reproducible: Always

User Profile Reset: No

OpenGL enabled: Yes

Additional Info:
I've already opened a bugreport on Launchpad:

https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1808123

Version: 6.1.2.1
Build-ID: 1:6.1.2-0ubuntu1.1
CPU-Threads: 8; BS: Linux 4.18; UI-Render: Standard; VCL: gtk3;
Gebietsschema: de-DE (de_DE.UTF-8); Calc: group threaded

Revision history for this message
Alexander Kallenbach (kallenbachalex) wrote :
Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → New
summary: - Fullscreen view lands on another monitor
+ [upstream] Fullscreen view lands on another monitor
Revision history for this message
In , Usama Akkad (damascene) wrote :

Hello Alexander,
I've tested the scenario with external monitor but couldn't reproduce it.

I've tested it on Ubuntu mate 16.04 the window changed to full screen mode and stayed on the external screen.

Is it possible for you to test it on other system? I doubt it's related to the OS or desktop manager not LibreOffice.

I'm setting the bug status to NEEDINFO, Please set it to UNCONFIRMED again after providing the requested data.

If you have time, please check the latest version from master, you can find an Appimage version here:
https://www.libreoffice.org/download/appimage/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.

If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

You can always visit our QA channel #libreoffice-qa@freenode if you need help with bugs
https://irc.documentfoundation.org/?settings=#libreoffice-qa

Changed in df-libreoffice:
status: New → Incomplete
Revision history for this message
In , Qa-admin-q (qa-admin-q) wrote :

Dear Alexander Kallenbach,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Revision history for this message
In , Qa-admin-q (qa-admin-q) wrote :

Dear Alexander Kallenbach,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp

Changed in df-libreoffice:
status: Incomplete → Unknown
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Revision history for this message
In , Krister Swenson (thekswenson) wrote :

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

Ubuntu 22.04

GNOME 42.1

Wayland

Version: 7.3.3.2 / LibreOffice Community
Build ID: 30(Build:2)
CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Ubuntu package version: 1:7.3.3-0ubuntu0.22.04.1
Calc: threaded

b) Provide easy to reproduce steps – the simpler the better

1. connect an external monitor and choose "Join Displays" in the GNOME displays settings. Make the external monitor the secondary display.

2. open Writer on the external monitor

3. choose "fullscreen" on writer using Ctr-Shft-J

4. see that it goes to fullscreen but relocates to the primary monitor.

c) Provide any test case(s) which will help us confirm the problem

This happens with any writer file. There are no test cases.

d) Provide screenshots of the problem if you think it might help

I'll attached a video of the external monitor.

One thing to note is that after exiting fullscreen, the window returns to the external monitor, but has the dimensions of the primary monitor.

Revision history for this message
In , Krister Swenson (thekswenson) wrote :

Created attachment 180440
screencast of the external (secondary) monitor

Changed in df-libreoffice:
status: Unknown → New
Revision history for this message
In , janebutt (dsvdfh) wrote :

Please provide the following details about your system, including the operating system and the latest version of LibreOffice where you have confirmed the bug:

Operating System: Ubuntu 22.04
Desktop Environment: GNOME 42.1
Display Server: Wayland

LibreOffice Details:
Version: 7.3.3.2 / LibreOffice Community
Build ID: 30(Build:2)
CPU threads: 8
OS: Linux 5.15
UI render: default
VCL: gtk3
Locale: en-US (en_US.UTF-8)
UI: en-US
Ubuntu package version: 1:7.3.3-0ubuntu0.22.04.1
Calc: threaded

To help us reproduce the issue easily, please provide clear and concise steps:

Connect an external monitor and select "Join Displays" in the GNOME displays settings. Set the external monitor as the secondary display.
Open Writer on the external monitor.
Press Ctrl+Shift+J to enter fullscreen mode.
Observe that the window goes fullscreen but moves to the primary monitor.
If applicable, please provide any test case(s) that can help us confirm the problem. Unfortunately, there are no specific test cases mentioned.

If you think it will assist in understanding the issue, feel free to include screenshots or attach a video of the external monitor behavior.

It is worth noting that upon exiting fullscreen, the window returns to the external monitor but with dimensions corresponding to the primary monitor. Visit https://apkhexo.com/

Revision history for this message
In , Stephane-guillou-i (stephane-guillou-i) wrote :

[Flaan4me had changed field to Android for some reason. I'm changing those to LibreOffice + Linux.]

Reproduced by thekswenson in comment 4.

Changed in df-libreoffice:
status: New → Confirmed
Revision history for this message
In , Juwaretu Yusuf (juwaretu) wrote :

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