3D slide transitions don't work at all or tear when played + repeat animations don't work

[Saksham Kapoor]

Normal effects *work*: Wipe, Wheel, Uncover, Bars, Checkers, Shape, Box, Wedge, Venetian, Fade, Cut, Cover, Dissolve, Comb, Push, Split, Diagonal.

3D-Effects *don’t work*: Tiles, Cube, Circles, Helix, Fall, Turn Around, Iris, Turn Down, Rochade, 3D Venetian, Static, Fine Dissolve, Vortex, Ripple, Glitter, Honeycomb, Newsflash.

Normal effects works perfectly, 3D-effects either don't work at all or when played with F5, shows a flashing screen.
Tearing is also seen. Hardware acceleration is checked.
Animations don't repeat when checked "Repeat until next slide" or "Repeat until next click".

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: libreoffice 1:6.0.6-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 11 17:59:04 2018
InstallationDate: Installed on 2017-10-28 (348 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to bionic on 2018-09-27 (14 days ago)

[Olivier Tilloy (osomon)]

Can you confirm that the option to use hardware acceleration is checked under "Tools > Options > LibreOffice > View" ?

I am seeing tearing when playing 3D transitions fullscreen on an external monitor, that's with the libreoffice snap (version 6.1.3.2) on cosmic (Ubuntu 18.10).

[Saksham Kapoor (saksham816)]

yes, hardware acceleration is checked.

[Olivier Tilloy (osomon)]

Description:
(initially reported on ubuntu: https://launchpad.net/bugs/1797373)

Normal effects *work*: Wipe, Wheel, Uncover, Bars, Checkers, Shape, Box, Wedge, Venetian, Fade, Cut, Cover, Dissolve, Comb, Push, Split, Diagonal.

3D-Effects *don’t work*: Tiles, Cube, Circles, Helix, Fall, Turn Around, Iris, Turn Down, Rochade, 3D Venetian, Static, Fine Dissolve, Vortex, Ripple, Glitter, Honeycomb, Newsflash.

Normal effects works perfectly, 3D-effects either don't work at all or when played with F5, shows a flashing screen.
Tearing is also seen. Hardware acceleration is checked.

Steps to Reproduce:
1. Create a new presentation in impress
2. Apply 3D transitions to slides
3. Start the slideshow with F5

Actual Results:
Some 3D transitions don't work at all (remain black), some flash/tear quite visibly.

Expected Results:
3D transitions are rendered smoothly.

Reproducible: Always

User Profile Reset: No

OpenGL enabled: Yes

Additional Info:

[Olivier Tilloy (osomon)]

I reported the bug upstream: https://bugs.documentfoundation.org/show_bug.cgi?id=121463

[950427-r (950427-r)]

Bug not reproducible in version

Version: 6.3.0.0.alpha0+ (x64)
Build ID: 0f25a3c36f27fd51453b9a9115f236b83c143684
CPU threads: 8; OS: Windows 10.0; UI render: GL; VCL: win;
TinderBox: Win-x86_64@42, Branch:master, Time: 2018-11-27_20:06:55
Locale: zh-TW (zh_TW); UI-Language: en-US
Calc: threaded

[S-zb (s-zb)]

While the problem might be gone by the time we get to 6.3.0.0., for now I can *confirm* that Olivier's observations. 3D-transitions do not work for me, regardless if hardware acceleration and OpenGL are activated or deactivated.

Version: 6.1.3.2
Build-ID: 1:6.1.3~rc2-0ubuntu0.18.04.2
CPU-Threads: 4; BS: Linux 4.15; UI-Render: Standard; VCL: gtk3_kde5;
Gebietsschema: de-AT (en_GB.UTF-8); Calc: group threaded

Operating System: KDE neon 5.14 (64-bit)
Kernel Version: 4.15.0-39-generic
Processors: 4 × AMD A8-5545M APU with Radeon(tm) HD Graphics
Memory: 7.0 GiB of RAM

[Xiscofauli (xiscofauli)]

Thank you for reporting the bug.
Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?
You can install it alongside the standard version.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the master build

[Stéphane Guillou (stephane-guillou)]

I can confirm with 6.2, although I've got a couple extras that didn't work:

Fade, Cut, Tiles, Cube, Circles, Helix, Fall, Turn around, Iris, Turn down, Rochade, 3D venetian, Static, Fine dissolve, Vortex, Ripple, Glitter, Honeycomb, Newsflash.

Sometimes nothing happens, sometimes there's that tearing happening.

Removing hardware acceleration doesn't change anything.

Version: 6.2.2.2
Build ID: 1:6.2.2-0ubuntu0.18.04.1~lo1
CPU threads: 8; OS: Linux 4.15; UI render: default; VCL: gtk3;
Locale: en-AU (en_AU.UTF-8); UI-Language: en-US
Calc: threaded

[Hsantanna+libreoffice (hsantanna+libreoffice)]

Tested 6.3.0.0.alpha0+ and can confirm that 3D transitions are now working as expected. But 6.2.3 shows only black screen while any 3d transition is running.

(Arch Linux)

3D transitions OK:

Version: 6.3.0.0.alpha0+
Build ID: 98630a0bd49bd80652145a21e4e0d0ded792b36b
CPU threads: 4; OS: Linux 5.0; UI render: default; VCL: kde5;
TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2019-05-04_04:44:35
Locale: pt-BR (pt_BR.UTF-8); UI-Language: en-US
Calc: threaded

3D transitions shows black screen:

Versão: 6.2.3.2
ID de compilação: 6.2.3-2
Threads da CPU:4; SO:Linux 5.0; Realizador da interface: GL; VCL: kde5;
Local: pt-BR (pt_BR.UTF-8); Idioma de IU: pt-BR
Calc: threaded

[Hsantanna+libreoffice (hsantanna+libreoffice)]

Related bug on MacOS: bug 57128

[John Goodman (johnpgoodman)]

I'm running kubuntu 19.10 with all latest updates. No transitions work. Option for 3d accel is greyed out.

[John Goodman (johnpgoodman)]

Turning use opengl for all rendering off and on again fixed 2d animations but 3d still don't work.

[Marcus Tomlinson (marcustomlinson)]

Reproducible (as in, 3D transitions don't work) on both Ubuntu 19.10 and Debian Stretch against latest 6.3.2 deb from:

https://www.libreoffice.org/download/download/?type=deb-x86_64

[Marcus Tomlinson (marcustomlinson)]

Also, reproducible against latest 6.4.0.0.alpha1-1 deb from:

http://dev-builds.libreoffice.org/daily/master/

[Xiscofauli (xiscofauli)]

(In reply to Marcus Tomlinson from comment #8)
> Also, reproducible against latest 6.4.0.0.alpha1-1 deb from:
>
> http://dev-builds.libreoffice.org/daily/master/

(In reply to Marcus Tomlinson from comment #7)
> Reproducible (as in, 3D transitions don't work) on both Ubuntu 19.10 and
> Debian Stretch against latest 6.3.2 deb from:
>
> https://www.libreoffice.org/download/download/?type=deb-x86_64

Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided

[Marcus Tomlinson (marcustomlinson)]

Please accept my apologies. The issues I saw had to do with broken 3D acceleration in the VMs I used to test this. I can confirm this is in fact working in the 6.3.3 deb from:

https://www.libreoffice.org/download/download/?type=deb-x86_64

This issue is still present downstream in Ubuntu however, but that's my problem not yours.

[Dawid M. (dawid.mlyn)]

Same here on Dell XPS 13 (9333) / Xubuntu 19.10 / LO 6.3.3. 3D slide transitions don't work at all, but **only** when I use the **default distro packages**. OpenGL 3D transitions are broken within Debian / Deepin / Ubuntu, Fedora and even Manjaro/Arch Linux (see https://www.reddit.com/r/libreoffice/comments/9g4ets/libreoffice_impress_61_doesnt_show_3d_transitions for example).

When I install Impress via FLATPAK or SNAP, 3D transitions/animations work as expected. It is like this for the last 5+ (!) years (just google for "Impress" "3D" "transitions", to get search results ranging anywhere between 2011-2019).

Does anyone know why OpenGL 3D transitions are not working in almost ANY distribution by default? How come that nobody fixed it for so many years? It is hard to believe that distribution maintainers did not notice it. And the fact that it works when you download the DEB packages from LibreOffice.org website instead of **the official repo** makes it even more bizarre : /

[Heather Ellsworth (hellsworth)]

I just tested this on 20.04 with the 6.4.0-0ubuntu3 deb as well as the 6.4.0.3 snap.

For each package type, I created one of each of the 8 3D images available, on 8 different slides. I animated two of the images. In both the deb and snap, each 3D image looked fine when in slide show mode and transitioning slides went smoothly.

In the case of the snap, the animations played in normal edit mode (max loops) and in slide show mode. Transitioning to and from the slide was smooth.

In the case of the deb, the animations did not play in either normal edit mode or in slide show mode.

This bug covers two things: the slide transitions + animations. The slide transitions issues seem to be fixed and here is the relevant upstream commit: https://salsa.debian.org/libreoffice-team/libreoffice/libreoffice/commit/f107a8a2aeaa7714a13f80cd807cca0c84519306

However the animations are still broken in the deb.