Ubuntu
libreoffice package

libreoffice snap unable to open files international file names

Bug #1674113 reported by sharifm
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Fix Released
High
Olivier Tilloy

Bug Description

Context:
ubuntu 16.10 amd64
libreoffice snap package

Steps to recreate:
Symptom 1:
Use file open dialog: all non English (latin, ascii) (e.g. Arabic) filenames appear empty with file size 0 bytes

Symptom 2:
Doubleclick any non English (latin, ascii) (e.g. Arabic) libreoffice associated (.odt, .ods, ...) file, the correct libreoffice application will open then you will receive a file not found error with garbled file name in the error message.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Adolfo Jayme Barrientos (fitojb)
Changed in libreoffice (Ubuntu):
importance: Undecided → High
Olivier Tilloy (osomon)
Changed in libreoffice (Ubuntu):
assignee: nobody → Olivier Tilloy (osomon)
status: Confirmed → In Progress
Revision history for this message
Olivier Tilloy (osomon) wrote :

Making the snap use classic confinement appears to fix the issue.

Revision history for this message
Olivier Tilloy (osomon) wrote :

Not going to make it a classic snap after all, but using the desktop-gtk3 launcher fixes the issue too.

Olivier Tilloy (osomon)
Changed in libreoffice (Ubuntu):
status: In Progress → Fix Committed
Olivier Tilloy (osomon)
Changed in libreoffice (Ubuntu):
status: Fix Committed → Fix Released
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