| 2016-01-24 23:07:06 |
penalvch |
bug |
|
|
added bug |
| 2016-01-24 23:12:57 |
penalvch |
description |
What was expected to happen is when LibreOffice crashes in Xenial, it logs a crash report to file against to errors.ubuntu.com.
What happened instead is LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled. Other programs that crash are picked up by apport so appears LO+apport issue.
cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs
default = 'ubuntu'
def get_oem_project():
'''Determine OEM project name from Distribution Channel Descriptor
Return None if it cannot be determined or does not exist.
'''
try:
dcd = open('/var/lib/ubuntu_dist_channel').read()
if dcd.startswith('canonical-oem-'):
return dcd.split('-')[2]
except IOError:
return None
databases = {
'ubuntu': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
'distro': 'ubuntu',
'problem_types': ['Bug', 'Package'],
'escalation_tag': 'bugpattern-needed',
'escalated_tag': 'bugpattern-written',
},
'canonical-oem': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'project': get_oem_project(),
},
'debug': {
# for debugging
'impl': 'memory',
'bug_pattern_url': '/tmp/bugpatterns.xml',
'distro': 'debug'
},
}
mo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago) |
What was expected to happen is when LibreOffice crashes in Xenial, it logs a crash report to file against to errors.ubuntu.com.
What happened instead is LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled. Other programs that crash are picked up by apport so appears LO+apport issue.
I don't have any 3rd party LO plugins installed.
apt-show-versions -r libreoffice*
libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-avmedia-backend-gstreamer:i386 not installed
libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-base-core:i386 not installed
libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-calc:i386 not installed
libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:i386 not installed
libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-dev:i386 not installed
libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-draw:i386 not installed
libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gnome:i386 not installed
libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gtk:i386 not installed
libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate
libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-impress:i386 not installed
libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:i386 not installed
libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-ogltrans:i386 not installed
libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-pdfimport:i386 not installed
libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:i386 not installed
cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs
default = 'ubuntu'
def get_oem_project():
'''Determine OEM project name from Distribution Channel Descriptor
Return None if it cannot be determined or does not exist.
'''
try:
dcd = open('/var/lib/ubuntu_dist_channel').read()
if dcd.startswith('canonical-oem-'):
return dcd.split('-')[2]
except IOError:
return None
databases = {
'ubuntu': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
'distro': 'ubuntu',
'problem_types': ['Bug', 'Package'],
'escalation_tag': 'bugpattern-needed',
'escalated_tag': 'bugpattern-written',
},
'canonical-oem': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'project': get_oem_project(),
},
'debug': {
# for debugging
'impl': 'memory',
'bug_pattern_url': '/tmp/bugpatterns.xml',
'distro': 'debug'
},
}
mo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago) |
|
| 2016-06-19 18:59:33 |
Phil Troy |
attachment added |
|
_usr_bin_synergyc.1000.crash https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/+attachment/4686797/+files/_usr_bin_synergyc.1000.crash |
|
| 2016-06-24 02:15:48 |
penalvch |
bug |
|
|
added subscriber Phil Troy |
| 2016-06-24 02:16:38 |
penalvch |
attachment removed |
_usr_bin_synergyc.1000.crash https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/+attachment/4686797/+files/_usr_bin_synergyc.1000.crash |
|
|
| 2018-05-30 16:20:39 |
penalvch |
tags |
amd64 apport-bug regression-release xenial |
amd64 apport-bug artful regression-release xenial |
|
| 2018-05-30 16:21:01 |
penalvch |
bug task added |
|
apport (Ubuntu) |
|
| 2018-05-30 20:10:43 |
penalvch |
tags |
amd64 apport-bug artful regression-release xenial |
amd64 apport-bug artful bionic regression-release xenial |
|
| 2018-05-30 22:21:45 |
penalvch |
description |
What was expected to happen is when LibreOffice crashes in Xenial, it logs a crash report to file against to errors.ubuntu.com.
What happened instead is LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled. Other programs that crash are picked up by apport so appears LO+apport issue.
I don't have any 3rd party LO plugins installed.
apt-show-versions -r libreoffice*
libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-avmedia-backend-gstreamer:i386 not installed
libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-base-core:i386 not installed
libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-calc:i386 not installed
libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:i386 not installed
libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-dev:i386 not installed
libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-draw:i386 not installed
libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gnome:i386 not installed
libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gtk:i386 not installed
libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate
libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-impress:i386 not installed
libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:i386 not installed
libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-ogltrans:i386 not installed
libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-pdfimport:i386 not installed
libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:i386 not installed
cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs
default = 'ubuntu'
def get_oem_project():
'''Determine OEM project name from Distribution Channel Descriptor
Return None if it cannot be determined or does not exist.
'''
try:
dcd = open('/var/lib/ubuntu_dist_channel').read()
if dcd.startswith('canonical-oem-'):
return dcd.split('-')[2]
except IOError:
return None
databases = {
'ubuntu': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
'distro': 'ubuntu',
'problem_types': ['Bug', 'Package'],
'escalation_tag': 'bugpattern-needed',
'escalated_tag': 'bugpattern-written',
},
'canonical-oem': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'project': get_oem_project(),
},
'debug': {
# for debugging
'impl': 'memory',
'bug_pattern_url': '/tmp/bugpatterns.xml',
'distro': 'debug'
},
}
mo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago) |
What is expected to happen is when LibreOffice crashes, a crash report is created in the /var/crash folder.
What happened instead is LibreOffice crashed but apport didn't create a crash file in the /var/crash folder, despite running and being enabled. Apport creating crash files in /var/crash used to happen in Xenial, and in prior releases. Other programs that crash are picked up by apport so appears LO+apport issue.
LibreOffice has reference to placing crash files as per:
cat /etc/libreoffice/sofficerc | grep crash
CrashDirectory=${$BRAND_BASE_DIR/program/bootstraprc:UserInstallation}/crash
I don't have any 3rd party LO plugins installed.
apt-show-versions -r libreoffice*
libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-avmedia-backend-gstreamer:i386 not installed
libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-base-core:i386 not installed
libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-calc:i386 not installed
libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:i386 not installed
libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-dev:i386 not installed
libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-draw:i386 not installed
libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gnome:i386 not installed
libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gtk:i386 not installed
libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate
libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-impress:i386 not installed
libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:i386 not installed
libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-ogltrans:i386 not installed
libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-pdfimport:i386 not installed
libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:i386 not installed
cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs
default = 'ubuntu'
def get_oem_project():
'''Determine OEM project name from Distribution Channel Descriptor
Return None if it cannot be determined or does not exist.
'''
try:
dcd = open('/var/lib/ubuntu_dist_channel').read()
if dcd.startswith('canonical-oem-'):
return dcd.split('-')[2]
except IOError:
return None
databases = {
'ubuntu': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
'distro': 'ubuntu',
'problem_types': ['Bug', 'Package'],
'escalation_tag': 'bugpattern-needed',
'escalated_tag': 'bugpattern-written',
},
'canonical-oem': {
'impl': 'launchpad',
'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'project': get_oem_project(),
},
'debug': {
# for debugging
'impl': 'memory',
'bug_pattern_url': '/tmp/bugpatterns.xml',
'distro': 'debug'
},
}
mo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago) |
|
| 2018-05-30 22:22:01 |
penalvch |
tags |
amd64 apport-bug artful bionic regression-release xenial |
amd64 apport-bug artful bionic regression-update xenial |
|
| 2018-06-01 20:09:49 |
Brian Murray |
apport (Ubuntu): status |
New |
Incomplete |
|
| 2018-06-01 20:09:52 |
Brian Murray |
bug |
|
|
added subscriber Brian Murray |
| 2018-06-01 21:22:45 |
penalvch |
attachment added |
|
GS5007-GettingStartedWithDraw.odt https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/+attachment/5147684/+files/GS5007-GettingStartedWithDraw.odt |
|
| 2018-06-01 21:23:11 |
penalvch |
attachment added |
|
GS4207-GettingStartedWithDraw.odt https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/+attachment/5147685/+files/GS4207-GettingStartedWithDraw.odt |
|
| 2018-06-01 21:42:30 |
penalvch |
attachment added |
|
no-apport-crash-files-generated.PNG https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/+attachment/5147686/+files/no-apport-crash-files-generated.PNG |
|
| 2018-06-01 21:42:42 |
penalvch |
apport (Ubuntu): status |
Incomplete |
New |
|
| 2018-08-17 19:28:03 |
Brian Murray |
apport (Ubuntu): status |
New |
Invalid |
|
