Font Freesans displays with different metrics in LO 3.5 compared with LO 4.2

Bug #1340844 reported by Nailer1887
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
LibreOffice
Invalid
Medium
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Documents created using the Freesans font display differently when opened in Libreoffice version 3.5.7.2 (Ubuntu 12.04) compared with opening them in version 4.2.4.2 (Ubuntu 14.04)

To reproduce the issue please create a Writer document in LO version 4.2.4.2 and then fill the page with text using the Freesans font. Save the document and then open it in LO version 3.5.7.2 You will see that the text has expanded to fill approximately one third of a second page.
I have attached a sample test file created in LO 4.2.4.2 (Ubuntu 14.04)

This makes sharing documents among users who use different versions very unsatisfactory.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 3.2.0-65.99-generic 3.2.60
Uname: Linux 3.2.0-65-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Fri Jul 11 17:38:55 2014
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
In , Nailer1887 (barry-titterton) wrote :

Documents created using the Freesans font display differently when opened in Libreoffice version 3.5.7.2 compared with opening them in version 4.2.4.2.

To reproduce the issue please create a Writer document in LO version 4.2.4.2 and then fill the page with text using the Freesans font. Save the document and then open it in LO version 3.5.7.2 You will see that the text has expanded to fill approximately one third of a second page.

This makes sharing documents among users who use different versions very unsatisfactory.

Revision history for this message
In , Yousuf 'Jay' Philips (philipz85) wrote :

Dear Barry,

I tried both 3.5 and 4.2 with Freesans and it look exactly the same with the file i created from your comment text. Please send a sample file which looks incorrect for you.

Revision history for this message
In , Nailer1887 (barry-titterton) wrote :

Created attachment 102620
Test document for Freesans problem

Revision history for this message
In , Nailer1887 (barry-titterton) wrote :

Created attachment 102621
How test document displays in LO 4.2

Here is what I see in LO 4.2 on Ubuntu 14.04 64 bit.

Revision history for this message
In , Nailer1887 (barry-titterton) wrote :

Created attachment 102622
How test document displays in LO 3.5

This is what I see in LO 3.5 in Ubuntu 12.04 64 bit.
You will see that the text now spreads onto the second page.

Revision history for this message
In , Yousuf 'Jay' Philips (philipz85) wrote :

Hi Barry,

I have tested your sample file in both 3.5 and 4.2 and they look exactly the same on my system. Unfortunately, this is a font issue and as such, not under our control as it is rendered by the host operating system. It is possible that ubuntu 12.04 has an older version of the font or the font rendering system and this is the source of the problem.

Revision history for this message
Nailer1887 (barry-titterton) wrote :
Revision history for this message
Nailer1887 (barry-titterton) wrote :

This what I see when the test document is viewed in LO 4.2.4.2 (Ubuntu 14.04).

Revision history for this message
Nailer1887 (barry-titterton) wrote :

This is what I see when the test document is viewed in LO 3.5.7.2 (Ubuntu 12.04). You will notice that the text has expanded onto the second page.

I have raised this problem as bug 81216 on Libreoffice Bugzilla. They concluded that the problem is OS specific.

Revision history for this message
penalvch (penalvch) wrote :

Nailer1887, could you please provide a screenshot of how it's displayed in the two OSes, and advise on which one is the proper one?

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Nailer1887 (barry-titterton) wrote :

This a screenshot of how the test document appears in Libreoffice 3.5 on Ubuntu 12.04.

Revision history for this message
Nailer1887 (barry-titterton) wrote :

And this is a screenshot of how the test document appears when viewed using Libreoffice 4.2 on Ubuntu 14.04.

I'm not sure which one is 'the proper one' as I am not sure which version is displaying correctly either, I just know that they are different.

Revision history for this message
In , Nailer1887 (barry-titterton) wrote :

Hi Jay,

Thank you for the feedback.

Can you please tell me how the test document displayed on your system: was the text all on one page, or had it expanded on to the second page?

The Ubuntu bug people need to know which of their versions is incorrect: LO3.5 on Ubuntu 12.04, or is it LO4.2 on Ubuntu 14.04 which is incorrect.

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

FWIW, for this bug to be confirmed, you would need to show that the rendering in 14.04 to be wrong. Being different from what is in 12.04 might (as noted upstream) actually be a fix of a faulty rendering in the older version.

Revision history for this message
In , Yousuf 'Jay' Philips (philipz85) wrote :

Hi Barry,

The text showed on two pages in both documents, so it looked like your 3.5 submitted pdf. I would suggest that you check the version numbers of the freesans fonts on both ubuntu versions.

Changed in df-libreoffice:
importance: Unknown → Medium
status: Unknown → Invalid
Revision history for this message
Nailer1887 (barry-titterton) wrote :

Re: comment #7

Hi Bjorn,
I disagree: both 12.04 and 14.04 are LTS and are still in support, therefore if either version is shown to be faulty then a bug is confirmed and should be fixed. This will maintain correct interoperability between the currently supported LTS versions.

Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

@Nailer1887: Please keep meta-discussions and opinions off the issue tracker, this is the place to collect triage information. Thanks.

Changed in libreoffice (Ubuntu):
status: Incomplete → Invalid
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