libreoffice hangs in splash screen, javaldx could be affected too

[Andrey Barrientos M.]

This is happening to me for the first time in Kubuntu 13.04. However in a laptop with the same distro version LibreOffice is working fine. A package that seems related to this issue is javaldx, because when I try to open any libreoffice instance, such package stays in memory and seems to do nothing. Another oddity in my case is that the progress bar doesn't show at all. The strange thing is that LibreOffice doesn't crash, it just displays the splash screen silently as long as I wish, until I kill the process.

In my ~/.config/libreoffice directory it made another profile: before there was a directory named 3 and now it makes another directory named 4. If I delete the directory 4 libreoffice recreates it, with just a single file in it named javasettings_Linux_x86.xml located in ~/.config/libreoffice/4/user/config That happens every time I try to open libreoffice again. In my ~/.libreoffice directory there is also a directory named 3.

I started an instance from the CLI too, but LibreOffice doesn't show any output, even when I kill the process.

I've tried reinstalling LibreOffice again from the offical repo, through a *tar.gz file from libreoffice.org, through the PPA, and nothing until now. I've tried too moving the ~/.config/libreoffice and ~/.libreoffice to new locations to no avail. In this moment I have installed the official repo LibreOffice suite.

I found a similar behavior in Askubuntu.com, where people are reporting this problem too: http://askubuntu.com/questions/287953/libreoffice-crashes-or-hangs-12-10-and-13-04 and http://askubuntu.com/questions/285772/how-do-i-install-libreoffice-4-0-2

I appreciate any help given about this subject,

Best regards,

-Andrey

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: libreoffice 1:4.0.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
Uname: Linux 3.8.0-19-generic i686
ApportVersion: 2.9.2-0ubuntu8
Architecture: i386
Date: Mon May 13 19:20:50 2013
InstallationDate: Installed on 2010-04-30 (1109 days ago)
InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=es:en_US:de:ja:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_CR.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: Upgraded to raring on 2013-04-26 (17 days ago)

[penalvch (penalvch)]

Andrey Barrientos M., thank you for reporting this and helping make Ubuntu better. As per https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1179755/+attachment/3675921/+files/Dependencies.txt it looks as if you have remnants from a previous installation of https://launchpad.net/~bjoern-michaelsen/+archive/libreoffice-oneirictest-20110718/+build/4536430 , which is not a supported maneuver:
fonts-opensymbol 2:102.2+LibO4.0.3~rc2-0ubuntu1~raring1~ppa1 [origin: unknown]

You are welcome to perform a fresh reinstall of Raring and advise if this issue is still reproducible.

[Andrey Barrientos M. (cpoliticas2005)]

Thank you for your input Christopher. The fresh installation did the trick, thank you very much! Now I can use Libre Office again. If you want, I can provide the new dependencies list. I consider this bug already closed. :)

I really appreciate for the support and the suggestion to fix this issue. Keep up the work!

Best regards,

-Andrey

[penalvch (penalvch)]

Andrey Barrientos M., this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1179755/comments/3 regarding after changing a configuration value back to its default value the issue is resolved. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.