LibreOffice writer refuses to show any dialog

Bug #1077395 reported by Dmitry Kann on 2012-11-10

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14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Undecided
Unassigned

Bug Description

Writer refuses to open any dialog (Find, Format whatever) with no message whatsoever. No console output either.

Sometimes it starts happening after some time, sometimes directly after starting the application. Restarting helps, but not always.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: libreoffice-writer 1:3.6.2~rc2-0ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic i686
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
Date: Sat Nov 10 17:39:55 2012
InstallationDate: Installed on 2011-10-06 (400 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110921.2)
MarkForUpload: True
SourcePackage: libreoffice
UpgradeStatus: Upgraded to quantal on 2012-10-19 (21 days ago)

Dmitry Kann (yktooo) wrote :
Niklas Gidion (nikgid) wrote :

Exactly the same problem/behaviour here:
Sometimes (actually quite often - at one still undefinable point during every session) LibreOffice refuses to open any new dialogue. It won't even close anymore by means of the menu (File -> Quit) - just by closing the window.
Luckily saving the document by double-clicking the small icon in LibreOffice's status bar still works - otherwise this would be even more severe.
Closing and restarting convinces LibreOfice to work normally again for some time - until the same problem reappears.

Running Ubuntu 12.10
LibreOffice Version 3.6.2.2 (Build ID: 360m1(Build:2))

Exactly the same problem here, on ubuntu 12.10 (x64 platform), libreoffice Version 3.6.2.2 (Build ID: 360m1(Build:2))

I know this is related somehow with libgtk, but there are too many bug reports relating to it and I am little lost. Is there a current workaround for it?

I think the importance of this bug should be changed to "major" because, at least for those who are involved, this seriously limits the usability of the software, unless the root of this bug could be tracked down to an existing bug report hence this bug repord should be marked as duplicated.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libreoffice (Ubuntu):
status: New → Confirmed
Kent Tong (kent-tong) wrote :

It is related to the menu system (HUD?) as I can bring up the dialogs using hot keys (eg, File | Open shows nothing but Ctrl-O shows the dialog).

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in libreoffice (Ubuntu):
status: Confirmed → Incomplete
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