| 2012-11-04 09:41:35 |
Cameron Smith |
bug |
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|
added bug |
| 2012-11-04 09:41:35 |
Cameron Smith |
attachment added |
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Crash report generated when I executed the command "libreoffice" https://bugs.launchpad.net/bugs/1074834/+attachment/3423446/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash |
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| 2012-11-04 17:05:13 |
penalvch |
libreoffice (Ubuntu): importance |
Undecided |
Medium |
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| 2012-12-01 15:01:40 |
penalvch |
libreoffice (Ubuntu): importance |
Medium |
Undecided |
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| 2012-12-01 15:01:40 |
penalvch |
libreoffice (Ubuntu): status |
New |
Invalid |
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| 2012-12-27 21:23:08 |
Cameron Smith |
libreoffice (Ubuntu): status |
Invalid |
New |
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| 2012-12-27 22:10:02 |
penalvch |
libreoffice (Ubuntu): status |
New |
Incomplete |
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| 2012-12-27 22:44:13 |
Cameron Smith |
attachment added |
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1074834_1-3.6.2~rc2-0ubuntu4.crash.zip https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834/+attachment/3469304/+files/1074834_1-3.6.2%7Erc2-0ubuntu4.crash.zip |
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| 2012-12-28 00:11:14 |
penalvch |
description |
I believe that this bug is exactly the same as reported in the two bugs below:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1049206
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1072527
However those bugs were marked as invalid because the reporters did not provide the follow-up information requested by the Ubuntu developers.
Therefore I attempted to follow the instructions provided by Ubuntu at https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1072527/comments/2, however ubuntu-bug itself crashed when used with the .crash report.
So, I will summarize the issue once again.
1. Upon trying to open some word (.doc) files with LibreOffice via the graphical menu, it repeatedly showed the splash screen and a progress bar, then crashed. The desktop did not crash, only LibreOffice.
2. I therefore tried to open LibreOffice from the command-line, with the following results:
cameron@cam-lap-04:/home/cameron$ libreoffice
[Java framework] Error in function createSettingsDocument (elements.cxx).
javaldx failed!
Warning: failed to read path from javaldx
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'
3. I followed the instructions to install LibreOffice debugging tools, and repeated the experiment. This produced the file _usr_lib_libreoffice_program_soffice.bin.1000.crash which I am attaching to this bug report.
4. The additional contextual information you request is as follows:
4.1 lsb_release -rd:
Description: Ubuntu 12.10
Release: 12.10
4.2 apt-cache policy libreoffice
libreoffice:
Installed: 1:3.6.2~rc2-0ubuntu3
Candidate: 1:3.6.2~rc2-0ubuntu3
Version table:
*** 1:3.6.2~rc2-0ubuntu3 0
500 http://193.206.139.34/ubuntu/ quantal/universe amd64 Packages
100 /var/lib/dpkg/status
4.3 What I expected to happen: libreoffice would open normally and show the initial screen
4.4 What happened instead: libreoffice crashed and no windows opened
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: libreoffice 1:3.6.2~rc2-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
Date: Sun Nov 4 11:25:32 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4)
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install) |
1) lsb_release -rd:
Description: Ubuntu 12.10
Release: 12.10
2) apt-cache policy libreoffice
libreoffice:
Installed: 1:3.6.2~rc2-0ubuntu4
Candidate: 1:3.6.2~rc2-0ubuntu4
Version table:
*** 1:3.6.2~rc2-0ubuntu4 0
500 http://193.206.139.34/ubuntu/ quantal/universe amd64 Packages
100 /var/lib/dpkg/status
3) What is expected to happen with LibreOffice via a terminal:
libreoffice
is in launches successfully.
4) What happens instead is it crashes with information:
libreoffice
[Java framework] Error in function createSettingsDocument (elements.cxx).
javaldx failed!
Warning: failed to read path from javaldx
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'
Please see attached apport generated crash file https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1074834/+attachment/3469304/+files/1074834_1-3.6.2%7Erc2-0ubuntu4.crash.zip .
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: libreoffice 1:3.6.2~rc2-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
Date: Sun Nov 4 11:25:32 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120822.4)
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install) |
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| 2012-12-28 00:14:54 |
penalvch |
libreoffice (Ubuntu): importance |
Undecided |
Medium |
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| 2012-12-29 11:22:01 |
penalvch |
libreoffice (Ubuntu): status |
Incomplete |
Invalid |
|
