soffice.bin crashed with SIGSEGV in g_lo_action_group_activate()

Bug #1048391 reported by Chris Hermansen
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

In Quantal, up to date as of today.

I opened Libre Office writer, clicked on File>Recent Documents.

I have been experimenting recently with a template (.ott) and I clicked on it, to open. Nothing much appeared to happen for the next 15 seconds or so, so I clicked on File> again and the writer window darkened, then crashed (disappeared). Nothing left running on the system.

Subsequent to this apport report, I started up writer again, which led me to the crash recovery screen for "Untitled" (not my template), which recovered ok (apparently).

clh@nice:~$ lsb_release -rd
Description: Ubuntu quantal (development branch)
Release: 12.10

clh@nice:~$ apt-cache policy libreoffice
libreoffice:
  Installed: (none)
  Candidate: 1:3.6.1~rc2-1ubuntu3
  Version table:
     1:3.6.1~rc2-1ubuntu3 0
        500 http://ca.archive.ubuntu.com/ubuntu/ quantal/universe i386 Packages

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: libreoffice-core 1:3.6.1~rc2-1ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-14.15-generic 3.5.3
Uname: Linux 3.5.0-14-generic i686
ApportVersion: 2.5.1-0ubuntu7
Architecture: i386
Date: Sun Sep 9 14:00:01 2012
Disassembly: => 0xfffe9c81: Cannot access memory at address 0xfffe9c81
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120905.2)
ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --writer --splash-pipe=6
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0xfffe9c81: Cannot access memory at address 0xfffe9c81
 PC (0xfffe9c81) not located in a known VMA region (needed executable region)!
SegvReason: executing unknown VMA
Signal: 11
SourcePackage: libreoffice
StacktraceTop:
 ?? ()
 ?? () from /usr/lib/libreoffice/program/libvclplug_gtklo.so
 g_action_group_activate_action () from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
 ?? () from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
 ?? () from /usr/lib/i386-linux-gnu/libgio-2.0.so.0
Title: soffice.bin crashed with SIGSEGV in g_action_group_activate_action()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
Chris Hermansen (c-hermansen) wrote :
visibility: private → public
Revision history for this message
penalvch (penalvch) wrote :

Chris Hermansen, thank you for reporting this bug and helping make Ubuntu better. Could you please provide the template you were working on when this crash occurred?

Changed in libreoffice (Ubuntu):
status: New → Incomplete
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 ?? ()
 g_lo_action_group_activate (group=0xb1a073c0, action_name=0xa072970 "vnd.sun.star.popup:RecentFileList?entry=0", parameter=0x0) at /build/buildd/libreoffice-3.6.1~rc2/vcl/unx/gtk/window/gloactiongroup.cxx:228
 g_action_group_activate_action (action_group=action_group@entry=0xb1a073c0, action_name=0xa072970 "vnd.sun.star.popup:RecentFileList?entry=0", parameter=0x0) at /build/buildd/glib2.0-2.33.12/./gio/gactiongroup.c:590
 org_gtk_Actions_method_call (connection=0x90e5870, sender=sender@entry=0xb1a0bba0 ":1.32", object_path=0xb1a02308 "/window/56623191", interface_name=interface_name@entry=0xb1a02320 "org.gtk.Actions", method_name=method_name@entry=0xb1a0dab0 "Activate", parameters=parameters@entry=0xa0f2c78, invocation=invocation@entry=0xb1a02e30, user_data=0xb1a074b0) at /build/buildd/glib2.0-2.33.12/./gio/gactiongroupexporter.c:422
 call_in_idle_cb (user_data=user_data@entry=0xb1a02e30) at /build/buildd/glib2.0-2.33.12/./gio/gdbusconnection.c:4737

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceSource.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in libreoffice (Ubuntu):
importance: Undecided → Medium
summary: - soffice.bin crashed with SIGSEGV in g_action_group_activate_action()
+ soffice.bin crashed with SIGSEGV in g_lo_action_group_activate()
tags: removed: need-i386-retrace
Revision history for this message
Chris Hermansen (c-hermansen) wrote :
  • TECO0.ott Edit (8.8 KiB, application/vnd.oasis.opendocument.text-template)

Template, as requested.

I made this template quite recently, on this version of Libre Office (sorry to be vague about the date, but it was within the last week).

Revision history for this message
penalvch (penalvch) wrote :

Chris Hermansen, this is unreproducible in Xubuntu.

+ Is this consistently reproducible in the newest version of Writer from the Quantal repository?
+ If you uninstall libreoffice-gtk, is this still reproducible?

lsb_release -rd
Description: Ubuntu quantal (development branch)
Release: 12.10

apt-cache policy libreoffice-writer
libreoffice-writer:
  Installed: 1:3.6.1~rc2-1ubuntu5
  Candidate: 1:3.6.1~rc2-1ubuntu5
  Version table:
 *** 1:3.6.1~rc2-1ubuntu5 0
        500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
        100 /var/lib/dpkg/status

Revision history for this message
Chris Hermansen (c-hermansen) wrote : Re: [Bug 1048391] Re: soffice.bin crashed with SIGSEGV in g_lo_action_group_activate()

Christopher;

After my updates finished this morning, I tried opening this template
and all seems OK.

So it is no longer reproducible in Ubuntu and therefore I guess we
should mark it solved or invalid or something.

On Sat, Sep 22, 2012 at 1:43 PM, Christopher M. Penalver
<email address hidden> wrote:
> Chris Hermansen, this is unreproducible in Xubuntu.
>
> + Is this consistently reproducible in the newest version of Writer from the Quantal repository?
> + If you uninstall libreoffice-gtk, is this still reproducible?
>
> lsb_release -rd
> Description: Ubuntu quantal (development branch)
> Release: 12.10
>
> apt-cache policy libreoffice-writer
> libreoffice-writer:
> Installed: 1:3.6.1~rc2-1ubuntu5
> Candidate: 1:3.6.1~rc2-1ubuntu5
> Version table:
> *** 1:3.6.1~rc2-1ubuntu5 0
> 500 http://archive.ubuntu.com/ubuntu/ quantal/main i386 Packages
> 100 /var/lib/dpkg/status
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1048391
>
> Title:
> soffice.bin crashed with SIGSEGV in g_lo_action_group_activate()
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1048391/+subscriptions

--
Chris Hermansen · <email address hidden>

C'est ma façon de parler.

Revision history for this message
penalvch (penalvch) wrote :

Chris Hermansen, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1048391/comments/9 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in libreoffice (Ubuntu):
status: Incomplete → Invalid
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