LibreOffice won't start

Bug #1028015 reported by Rainer Rohde
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When trying to launch LibreOffice, the splash screen flashes momentarily, but LibreOffice won't start. There is no error message shown, however, when running LibreOffice from the command-line, I get the following:

libreoffice
UNO Exception: InvalidRegistryException: file:///usr/lib/libreoffice/program/../share/extensions/presenter-screen/components.rdb: duplicate <implementation name="com.sun.star.comp.Draw.framework.PresenterScreenJob">
terminate called after throwing an instance of 'com::sun::star::uno::DeploymentException'

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: libreoffice 1:3.6.0~rc2-0ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-5.5-generic 3.5.0-rc7
Uname: Linux 3.5.0-5-generic x86_64
ApportVersion: 2.4-0ubuntu5
Architecture: amd64
Date: Mon Jul 23 11:00:08 2012
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Rainer Rohde (rainer-rohde) wrote :
Revision history for this message
penalvch (penalvch) wrote :

Rainer Rohde, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in libreoffice (Ubuntu):
status: New → Invalid
Revision history for this message
Björn Michaelsen (bjoern-michaelsen) wrote :

Hmmm, that error message is enough of a hint for starters. Did you by chance have the presenter console manually installed for that user?
Does the problem persist if you move/delete ~/.libreoffice and ~/.config/libreoffice?

Changed in libreoffice (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
Rainer Rohde (rainer-rohde) wrote :

Björn,

Removing ~/.config/libreoffice did the trick! Working now.

Thanks.

Changed in libreoffice (Ubuntu):
status: Incomplete → Invalid
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