Android device not accessible after suspend to RAM
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libmtp (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
After reboot connecting an Android phone, on the phone, I get asked if I want to allow device access. Confirming mounts the devices storage in Nautilus. Access to files stored on the internal storage of the phone is possible (r/w).
After suspend and resume, the same connection procedure provides notification that the device is available, the device seems mounted normally but access to internal phone storage provides an empty nautilus window (no "Internal storage" device can be seen).
Several dismount/mount operations leave the situation unchanged. I cannot get access to the internal data of the phone.
The device gets detected and mounted but access to storage is not possible.
Rebooting the computer remedies the issue (but a reboot can't be a solution to connection problems).
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: libmtp9 1.1.13-1
ProcVersionSign
Uname: Linux 4.13.0-37-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 9 18:13:15 2018
InstallationDate: Installed on 2017-10-20 (140 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: Apple Inc. MacBookPro12,1
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
SourcePackage: libmtp
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/08/2017
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP121.
dmi.board.name: Mac-E43C1C25D48
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro12,1
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAppleInc
dmi.product.family: MacBook Pro
dmi.product.name: MacBookPro12,1
dmi.product.
dmi.sys.vendor: Apple Inc.
Addition: The issue occured in Ubuntu 17.10 beta and was never removed (I tried a dozen of kernels).