GoPro Hero4 camera not recognized as MTP device

[Magnum]

My Gopro Hero 4 Silver camera isn't mounted automatically on Kubuntu 15.10. In journal I've found the following:

Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: new high-speed USB device number 10 using ehci-pci
Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: New USB device found, idVendor=2672, idProduct=000d
Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: Product: StillImage
Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: Manufacturer: GoPro
Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: SerialNumber: C3131125779345
Out 28 00:35:29 Nira-Notebook mtp-probe[3185]: checking bus 1, device 10: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Out 28 00:35:29 Nira-Notebook mtp-probe[3185]: bus: 1, device: 10 was not an MTP device

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: ubuntu-release-upgrader-core 1:15.10.14
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: KDE
Date: Wed Oct 28 00:51:00 2015
InstallationDate: Installed on 2015-10-15 (13 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to wily on 2015-10-25 (2 days ago)

[Magnum (salazar-bruno)]

I don't know why it got related to ubuntu-release-upgrader-core... Any way to correct this? Sorry...

[Martin Pitt (pitti)]

https://bbs.archlinux.org/viewtopic.php?id=190643 looks related; sounds like the GoPro firmware doesn't properly implement Mtp, and there might be a firmware update for it. For the record, can you install the "mtp-tools" package and run "sudo mtp-detect", and copy&paste the output here?

[Magnum (salazar-bruno)]

Hi Martin,

Installed mtp-tools... here is the output of mtp-detect:

bruno@Nira-Notebook:~$ sudo mtp-detect
libmtp version: 1.1.9

Listing raw device(s)
   No raw devices found.

During the weekend I was able to plug a gopro hero3 and it worked OK. Seem to be something related only to Hero4 models.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Dylan Aïssi (daissi)]

Should be fixed in the next libmtp release [1].

[1] http://sourceforge.net/p/libmtp/code/ci/ae1137a9cf17f98c9ab86677950724d4b14e765c/