BQ Aquaris E4.5 Android Phone not recognised by libmtp

[John McAleely]

* Impact
the device is not listed in the desktop interface

* Test case
somebody owning the device there should connect it to an ubuntu desktop and check that it's correctly list

* Regression potential
check that mtp devices keep working as they should (listed in nautilus, can copy files, etc)

--------

The bq Aquaris E4.5 phone is not recognised when in MTP file mode by Ubuntu.

 idVendor=2a47, idProduct=2012

Tested on a trusty/14.04 laptop with all recommended apt-get update's as of 5th Sep (sorry for long reporting delay).

Reproduction Proceedure:

 - Plug a BQ Aquaris E4.5 Android phone into the Ubuntu desktop via a USB cable
 - Expect to see a natuilus window pop up, with the option to browse and copy files to the phone's file system

 - Actual result: no response from the Ubuntu host.

[John McAleely (john.mcaleely)]

@rsalveti - is this the bug you expected when you commented on bug #1366057 (currently private - sorry!).

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Peter Grandi (pg-8)]

From the #Ubuntu-Touch IRC channel the suggestion that worked was to use the Phablet-Team tools PPA: https://launchpad.net/~phablet-team/+archive/ubuntu/tools.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Chris J Arges (arges)]

@seb128:
What's with the upload version? 1.1.6-20-g1b9f164-1ubuntu2.trusty1, could this just be:
1.1.6-20-g1b9f164-1ubuntu2.1
Thanks,
--chris

[Sebastien Bacher (seb128)]

@Chris, I guess it could, does it make a difference? do you want me to reupload?

[Brian Murray (brian-murray)]

It doesn't make a functional difference but I went ahead and changed it anyway.

[Brian Murray (brian-murray)]

Hello John, or anyone else affected,

Accepted libmtp into trusty-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/libmtp/1.1.6-20-g1b9f164-1ubuntu2.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Jeremie Tamburini (jeremie2)]

Hi Brian,

It works.
I've just enabled the -proposed and installed the libmtp 1.1.6-20-g1b9f164-1ubuntu2.1 package. Then I've connected the BQ 4.5 via USB.cable. Nautilus starts automatically as expected.

Thanks, well done!

[Launchpad Janitor (janitor)]

This bug was fixed in the package libmtp - 1.1.6-20-g1b9f164-1ubuntu2.1

---------------
libmtp (1.1.6-20-g1b9f164-1ubuntu2.1) trusty; urgency=medium

  * debian/patches/updated_devices_list.patch:
    updated devices list using the wily version, includes
    - nvidia Shield (lp: #1487471)
    - Lenovo S90 (lp: #1455626)
    - BQ E4.5 (lp: #1376212)

 -- Sebastien Bacher <email address hidden> Thu, 01 Oct 2015 11:41:24 +0200

[Chris J Arges (arges)]

The verification of the Stable Release Update for libmtp has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regressions.