Error while opening files from android internal storage

Bug #1304142 reported by Lucio on 2014-04-08
38
This bug affects 8 people
Affects Status Importance Assigned to Milestone
libmtp (Ubuntu)
Undecided
Unassigned

Bug Description

I connect my Android phone to Ubuntu 13.10 through USB to access to its internal storage.

Whenever I try to open a file directly from the phone memory, it displays an error saying that the file couldn't be loaded with this error message:

    libmtp error: unknown error.

This error is shown no matter the application and type of file (eog for pictures, gedit for text).

But when I copy and paste the same file to my PC, I can open it.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: libmtp9 1.1.6-2
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Uname: Linux 3.11.0-19-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Mon Apr 7 23:44:47 2014
MarkForUpload: True
SourcePackage: libmtp
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
DistroRelease: Ubuntu 13.10
MarkForUpload: True
Package: libmtp (not installed)
ProcVersionSignature: Ubuntu 3.11.0-19.33-generic 3.11.10.5
Tags: saucy
Uname: Linux 3.11.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo users

Lucio (lucio-martinez) wrote :

apport information

tags: added: apport-collected
description: updated

apport information

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libmtp (Ubuntu):
status: New → Confirmed
Theor (theor) wrote :

The problem is still present in 14.04. Opening a document results in a "libmtp error: Unknown error", whether it's a picture in EOG or a text file in GEdit. Opening a video with Totem results in a "Could not determine type of stream" error.

FIle operations are fine though.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers