can't access my HTC One SV which uses MTP protocol

Bug #1175595 reported by Tomas Brandysky on 2013-05-02
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
libmtp (Ubuntu)
Undecided
Unassigned

Bug Description

1) I connect my HTC One SV phone via usb cable to PC
2) KDE detects the device and identifies it as camera (PTP protocol)
3) When I select "open with filemanager" I can see "USB PTP Class Camera" folder with "store_00010001" and "store_00020001" subfolder but I can't write any data to these subfolders. I can only read some specific files from these subfolders. When I try to select other file types (eg. txt) I get "Unknown error - Unsupported operation" error.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: libmtp-common 1.1.5-42-g6e96316-1ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Thu May 2 14:55:35 2013
Dependencies:

InstallationDate: Installed on 2011-12-23 (495 days ago)
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: libmtp
UpgradeStatus: Upgraded to raring on 2013-04-26 (6 days ago)

Tomas Brandysky (shamotek) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in libmtp (Ubuntu):
status: New → Confirmed
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