[Gateway NE722] Mouse and keyboard stop working after suspend
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
libinput (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned | ||
xserver-xorg-input-libinput (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Description: Ubuntu 20.04.1 LTS
Release: 20.04
dm3:
Installed: 3.34.1-1ubuntu1
Candidate: 3.34.1-1ubuntu1
Version table:
*** 3.34.1-1ubuntu1 500
500 http://
100 /var/lib/
Booting off of a live usb, the trackpad, external mouse, and internal keyboard stop responding to input after suspend. On my updated install, the laptop trackpad works, but the other two inputs do not after suspend/wake. I can log in using the on screen keyboard. Unplugging the mouse and plugging it in does not fix it. The inputs don't respond while logged in either. Only a reboot fixes it.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gdm3 3.34.1-1ubuntu1
ProcVersionSign
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 9 14:00:59 2020
ExecutablePath: /usr/lib/
InstallationDate: Installed on 2020-06-20 (50 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
SHELL=/bin/bash
PATH=(custom, no user)
LANG=en_US.UTF-8
XDG_RUNTIME_
SourcePackage: gdm3
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC1D0p: trevor 1487 F...m pulseaudio
/dev/snd/
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
DistUpgraded: Fresh install
DistroCodename: focal
DistroRelease: Ubuntu 20.04
DistroVariant: ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Kabini [Radeon HD 8400 / R3 Series] [1002:9830] (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Kabini [Radeon HD 8400 / R3 Series] [1025:0782]
InstallationDate: Installed on 2020-06-20 (52 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gateway NE722
Package: xserver-
PackageArchitec
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.2
Tags: focal ubuntu ubuntu
Uname: Linux 5.4.0-42-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/22/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.
dmi.board.name: EG70_KB
dmi.board.vendor: Gateway
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: ASPIRE
dmi.product.name: NE722
dmi.product.sku: NE722_0782_1.02
dmi.product.
dmi.sys.vendor: Gateway
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.
version.
version.
version.
version.
version.
version.
Please:
1. Reboot.
2. Suspend and reproduce the problem.
3. Reboot again.
4. Run:
journalctl -b-1 > prevboot.txt
and attach the resulting text file here.