Activity log for bug #1822394

Date Who What changed Old value New value Message
2019-03-30 00:54:40 Joe Barnett bug added bug
2019-03-30 00:55:51 Joe Barnett description On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago) On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. Logging out of the desktop results in the laptop touchpad and keyboard working on the gdm screen. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago)
2019-03-30 00:56:37 Joe Barnett description On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. Logging out of the desktop results in the laptop touchpad and keyboard working on the gdm screen. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago) On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. Logging out of the desktop results in the laptop touchpad and keyboard working on the gdm screen. Did not see this behavior before upgrading from 1.2.0 bios to 1.4.0 bios, but also had not rebooted in a while, so not sure if bios or package upgrades triggered this behavior. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago)
2019-04-01 02:53:36 Daniel van Vugt gdm3 (Ubuntu): status New Incomplete
2019-04-01 02:53:39 Daniel van Vugt bug added subscriber Daniel van Vugt
2019-04-01 03:48:27 Joe Barnett attachment added allpackages.txt https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1822394/+attachment/5251405/+files/allpackages.txt
2019-04-01 03:48:48 Joe Barnett attachment added journal.txt https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1822394/+attachment/5251406/+files/journal.txt
2019-04-02 02:11:15 Daniel van Vugt gdm3 (Ubuntu): status Incomplete New
2019-04-02 02:13:14 Daniel van Vugt summary laptop keyboard & touchpad not working at gdm screen after boot [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot
2019-04-02 02:13:29 Daniel van Vugt bug task added gnome-shell (Ubuntu)
2019-04-06 16:32:15 Launchpad Janitor gdm3 (Ubuntu): status New Confirmed
2019-04-06 16:32:15 Launchpad Janitor gnome-shell (Ubuntu): status New Confirmed
2019-04-10 01:50:40 Daniel van Vugt summary [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot [Dell BIOSes dated 27 Mar 2019] laptop keyboard & touchpad not working at gdm screen after boot
2019-04-10 01:50:46 Daniel van Vugt bug task added linux (Ubuntu)
2019-04-10 01:50:54 Daniel van Vugt linux (Ubuntu): status New Confirmed
2019-04-10 06:03:32 Daniel van Vugt bug task deleted gdm3 (Ubuntu)
2019-04-10 06:03:39 Daniel van Vugt bug task deleted gnome-shell (Ubuntu)
2019-04-10 06:03:46 Daniel van Vugt linux (Ubuntu): importance Undecided High
2019-05-03 11:34:06 Po-Hsu Lin bug added subscriber Po-Hsu Lin
2019-05-03 15:23:42 Mario Limonciello bug task added libinput (Ubuntu)
2019-05-03 15:23:49 Mario Limonciello bug added subscriber Mario Limonciello
2019-06-24 07:26:48 Launchpad Janitor libinput (Ubuntu): status New Confirmed
2019-07-24 20:59:07 Brad Figg tags amd64 apport-bug disco wayland-session amd64 apport-bug cscc disco wayland-session
2019-07-28 17:23:27 Peter Lustig bug added subscriber Peter Lustig
2019-07-31 13:32:28 Timothy Williams attachment added dmesg kernel-509-301 bios 1.6.1 keyboard unusable https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1822394/+attachment/5280155/+files/boot_k509_keyable_unusable_dmesg.log
2019-07-31 13:33:01 Timothy Williams attachment added dmesg fedora rescue bios 1.6.1 keyboard usable https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1822394/+attachment/5280156/+files/boot_rescue_keyboard_usable_dmesg.log
2019-07-31 14:23:30 Timothy Williams attachment added dmesg i8042 boot options keyboard usable https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1822394/+attachment/5280162/+files/boot_i8042_options_keyboard_usable_dmesg.log
2019-10-21 18:17:43 Peter Lustig description On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. Logging out of the desktop results in the laptop touchpad and keyboard working on the gdm screen. Did not see this behavior before upgrading from 1.2.0 bios to 1.4.0 bios, but also had not rebooted in a while, so not sure if bios or package upgrades triggered this behavior. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago) On a dell XPS 15 2-in-1 with the latest 1.4.0 bios, my touchpad and keyboard are unresponsive at the gdm login screen. Keyboard works to unlock encrypted harddrive before that though. If I plug in a USB keyboard or activate my bluetooth mouse, I can use those to log in, and then after logging in the laptop touchpad and keyboard work again. Logging out of the desktop results in the laptop touchpad and keyboard working on the gdm screen. Did not see this behavior before upgrading from 1.2.0 bios to 1.4.0 bios, but also had not rebooted in a while, so not sure if bios or package upgrades triggered this behavior. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gdm3 3.32.0-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu23 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Mar 29 17:51:00 2019 InstallationDate: Installed on 2018-09-26 (184 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) SourcePackage: gdm3 UpgradeStatus: Upgraded to disco on 2019-03-11 (18 days ago)
2019-10-22 02:29:58 Daniel van Vugt summary [Dell BIOSes dated 27 Mar 2019] laptop keyboard & touchpad not working at gdm screen after boot [Dell BIOSes dated 27 Mar 2019, XPS 9575, Precision 5530] laptop keyboard & touchpad not working at gdm screen after boot
2019-10-22 14:21:21 Mario Limonciello summary [Dell BIOSes dated 27 Mar 2019, XPS 9575, Precision 5530] laptop keyboard & touchpad not working at gdm screen after boot [Dell BIOSes dated 27 Mar 2019, XPS 9575, Precision 5530 2-in-1] laptop keyboard & touchpad not working at gdm screen after boot
2020-01-09 07:12:08 Mario Vukelic bug added subscriber Mario Vukelic
2020-01-22 21:27:55 Nicolas T bug added subscriber Nicolas Turcot
2020-07-15 20:21:05 MichaelE bug added subscriber MichaelE
2020-09-29 01:10:02 Jacob Johannsen bug added subscriber Jacob Johannsen
2020-09-29 15:37:04 Joe Barnett attachment added 1.2.0.acpidump https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1822394/+attachment/5415318/+files/1.2.0.acpidump
2020-09-29 20:18:19 Joe Barnett attachment added 1.13.0.acpidump https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1822394/+attachment/5415405/+files/1.13.0.acpidump
2021-01-08 20:29:02 Philip Genovese bug task added linux
2021-01-08 20:29:19 Philip Genovese bug task deleted linux
2021-01-08 21:27:19 Philip Genovese bug added subscriber Philip Genovese