05ac:1297 [HP Mini 110-1140SS PC] iPhone 4 iOS 7.0.4 won't mount

[Jonán Díaz Loyola]

iPhone 4 with iOS 7.0.4 and Ubuntu 12.04.3 LTS on my HP Mini 110-1140ss notebook no mount and no tethering. Sorry for my English.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-31-generic-pae 3.2.0-31.50
ProcVersionSignature: Ubuntu 3.2.0-31.50-generic-pae 3.2.28
Uname: Linux 3.2.0-31-generic-pae i686
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jonanhp 1869 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfe938000 irq 43'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,103c308f,00100402'
   Controls : 17
   Simple ctrls : 10
Date: Tue Dec 3 13:30:39 2013
HibernationDevice: RESUME=UUID=b7855f5b-3110-4c7c-837b-7eddfff349ea
InstallationMedia: Pear Linux 6 Live CD - Release i386
MachineType: Hewlett-Packard HP Mini 110-1100
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-31-generic-pae root=UUID=68d606a9-d8c1-475e-aa74-4eeb254ce100 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-31-generic-pae N/A
 linux-backports-modules-3.2.0-31-generic-pae N/A
 linux-firmware 1.79.7
SourcePackage: linux
StagingDrivers: zram
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 308F0 Ver. F.19
dmi.board.name: 308F
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 02.10
dmi.chassis.asset.tag: CNU9454BSL
dmi.chassis.type: 10
dmi.chassis.vendor: Inventec
dmi.modalias: dmi:bvnHewlett-Packard:bvr308F0Ver.F.19:bd01/12/2010:svnHewlett-Packard:pnHPMini110-1100:pvr0393110000201B00000300000:rvnHewlett-Packard:rn308F:rvrKBCVersion02.10:cvnInventec:ct10:cvr:
dmi.product.name: HP Mini 110-1100
dmi.product.version: 0393110000201B00000300000
dmi.sys.vendor: Hewlett-Packard

[Brad Figg (brad-figg)]

This change was made by a bot.

[Joseph Salisbury (jsalisbury)]

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13-rc2-trusty/

[Jonán Díaz Loyola (jonancina)]

I updated kernel to 3.12 and the bug persist. No mount iPhone and no USB tethering.

[penalvch (penalvch)]

Jonán Díaz Loyola, could you please unplug all USB devices from your computer, plug in only the iPhone 4, immediately place the following in a terminal and attach the uncompressed results:
lsusb -v > lsusb-v.log

[Jonán Díaz Loyola (jonancina)]

Bus 001 Device 006: ID 05ac:1297 Apple, Inc. iPhone 4
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x05ac Apple, Inc.
  idProduct 0x1297 iPhone 4
  bcdDevice 3.20
  iManufacturer 1 Apple Inc.
  iProduct 2 iPhone
  iSerial 3 314bdddcf970903ee5e92f88ceb07fb51905b2df
  bNumConfigurations 4
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 39
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 5 PTP
    bmAttributes 0xc0
      Self Powered
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 3
      bInterfaceClass 6 Imaging
      bInterfaceSubClass 1 Still Image Capture
      bInterfaceProtocol 1 Picture Transfer Protocol (PIMA 15470)
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 10
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x81 EP 1 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 10
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x83 EP 3 IN
        bmAttributes 3
          Transfer Type Interrupt
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0040 1x 64 bytes
        bInterval 10
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 149
    bNumInterfaces 3
    bConfigurationValue 2
    iConfiguration 6 iPod USB Interface
    bmAttributes 0xc0
      Self Powered
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 0
      bInterfaceClass 1 Audio
      bInterfaceSubClass 1 Control Device
      bInterfaceProtocol 0
      iInterface 0
      AudioControl Interface Descriptor:
        bLength 9
        bDescriptorType 36
        bDescriptorSubtype 1 (HEADER)
        bcdADC ...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.