Rhythmbox does not see my Ipodtouch 32go

[mailano69]

Binary package hint: rhythmbox

lucid lynx 10.4 beta2

when i plug my ipodtouch in the usb, it appear in nautilus, i can navigate trough folders and file

when i launch rhythmobox, it doesn't appear but the ipod is reacting by a little sound

it's the same sound when i clik "musique/analyse the amovible media" in the rhythmobox menu

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: rhythmbox 0.12.8-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-19-generic x86_64
Architecture: amd64
Date: Thu Apr 22 06:43:54 2010
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1406): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-appearance-properties:1635): Gdk-CRITICAL **: gdk_display_sync: assertion `GDK_IS_DISPLAY (display)' failed
 (gnome-terminal:1912): Gtk-CRITICAL **: gtk_accel_map_unlock_path: assertion `entry != NULL && entry->lock_count > 0' failed
 (gnome-appearance-properties:1945): Gdk-CRITICAL **: gdk_display_sync: assertion `GDK_IS_DISPLAY (display)' failed
 (gnome-appearance-properties:1945): Gdk-CRITICAL **: gdk_display_sync: assertion `GDK_IS_DISPLAY (display)' failed

[Sebastien Bacher (seb128)]

thank you for your bug report, could you run "rhythmbox -D ipod" and add the log to the bug?

[mailano69 (mailano69)]

clodio@clodio-laptop:~$ rhythmbox -D ipod
(18:58:59) [0xadd040] [register_rb_plugin] rb-ipod-plugin.c:98: Registering plugin RBIpodPlugin
(18:58:59) [0xadd040] [rb_ipod_plugin_init] rb-ipod-plugin.c:140: RBIpodPlugin initialising
(rhythmbox:1775): Rhythmbox-DEBUG: Received SaveYourself(SmSaveLocal, !Shutdown, SmInteractStyleNone, !Fast) in state idle
(rhythmbox:1775): Rhythmbox-DEBUG: Setting initial properties
(rhythmbox:1775): Rhythmbox-DEBUG: Sending SaveYourselfDone(True) for initial SaveYourself
(rhythmbox:1775): Rhythmbox-DEBUG: Received SaveComplete message in state save-yourself-done
** (rhythmbox:1775): DEBUG: Loading the real store page
** (rhythmbox:1775): DEBUG: navigation requested to https://one.ubuntu.com/music/store-no-token
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
** (rhythmbox:1775): DEBUG: navigation requested to http://stores.7digital.com/default.aspx?shop=436&partner=983

log
Apr 22 20:55:10 clodio-laptop kernel: [ 18.547452] ppdev: user-space parallel port driver
Apr 22 20:55:12 clodio-laptop kernel: [ 19.911188] tg3: eth0: Link is up at 100 Mbps, full duplex.
Apr 22 20:55:12 clodio-laptop kernel: [ 19.911191] tg3: eth0: Flow control is off for TX and off for RX.
Apr 22 20:55:12 clodio-laptop kernel: [ 19.911630] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Apr 22 18:55:18 clodio-laptop kernel: [ 26.211343] ADDRCONF(NETDEV_CHANGE): wlan0: link becomes ready
Apr 22 18:57:11 clodio-laptop kernel: [ 139.232563] CE: hpet increasing min_delta_ns to 15000 nsec
Apr 22 18:58:37 clodio-laptop kernel: [ 224.600135] usb 2-5: new high speed USB device using ehci_hcd and address 4
Apr 22 18:58:37 clodio-laptop kernel: [ 224.754338] usb 2-5: configuration #1 chosen from 3 choices

[Sebastien Bacher (seb128)]

could you run check that the ipod option is actived in rhythmbox and get udisks --dump and gvfs-mount -li logs to the bug?

[mailano69 (mailano69)]

I dont know what you mean by "check that the ipod option is actived in rhythmbox" but there is an ipod greffon in rhythmbox (edition/preference)

  type:
  version:
  uuid:
  label:
  drive:
    vendor: HL-DT-ST
    model: DVDRAM GSA-T40N
    revision: JP01
    serial:
    WWN:
    detachable: 0
    can spindown: 0
    rotational media: Yes, unknown rate
    write-cache: unknown
    ejectable: 1
    adapter: /org/freedesktop/UDisks/adapters/0000_3a00_3a1f_2e1
    ports:
      /org/freedesktop/UDisks/adapters/0000_3a00_3a1f_2e1/host0
    similar devices:
    media:
      compat: optical_cd optical_cd_r optical_cd_rw optical_dvd optical_dvd_plus_r optical_dvd_plus_r_dl optical_dvd_plus_rw optical_dvd_r optical_dvd_ram optical_dvd_rw optical_mrw optical_mrw_w
    interface: scsi
    if speed: (unknown)
    ATA SMART: not available

========================================================================

clodio@clodio-laptop:~$ gvfs-mount -li logs
Drive(0): Lecteur CD/DVD
  Type: GProxyDrive (GProxyVolumeMonitorGdu)
  ids:
   unix-device: '/dev/sr0'
  themed icons: [drive-optical] [drive]
  is_media_removable=1
  has_media=0
  is_media_check_automatic=1
  can_poll_for_media=1
  can_eject=0
  can_start=0
  can_stop=0
  start_stop_type=unknown
Drive(1): Disque dur 250 GB
  Type: GProxyDrive (GProxyVolumeMonitorGdu)
  ids:
   unix-device: '/dev/sda'
  themed icons: [drive-harddisk-ata] [drive-harddisk] [drive]
  is_media_removable=0
  has_media=1
  is_media_check_automatic=0
  can_poll_for_media=0
  can_eject=0
  can_start=0
  can_stop=0
  start_stop_type=unknown
  Volume(0): Système de fichiers 11 GB
    Type: GProxyVolume (GProxyVolumeMonitorGdu)
    ids:
     uuid: 'f18aa1c8-b100-417b-8135-875743ccdf65'
     unix-device: '/dev/sda5'
    themed icons: [drive-harddisk-ata] [drive-harddisk] [drive]
    can_mount=1
    can_eject=0
    should_automount=0
  Volume(1): dudur
    Type: GProxyVolume (GProxyVolumeMonitorGdu)
    ids:
     uuid: 'b6fcd1ae-e048-4561-ba38-2a3dcd705f29'
     unix-device: '/dev/sda7'
     label: 'dudur'
    themed icons: [drive-harddisk-ata] [drive-harddisk] [drive]
    can_mount=1
    can_eject=0
    should_automount=0
Volume(0): iPod touch
  Type: GProxyVolume (GProxyVolumeMonitorAfc)
  ids:
   uuid: 'f9cc6e5bc5e63688fe3284e7ec28625fc75ac60c'
  uuid=f9cc6e5bc5e63688fe3284e7ec28625fc75ac60c
  activation_root=afc://f9cc6e5bc5e63688fe3284e7ec28625fc75ac60c/
  themed icons: [multimedia-player-apple-ipod-touch] [multimedia-player-apple-ipod] [multimedia-player-apple] [multimedia-player] [multimedia]
  can_mount=1
  can_eject=0
  should_automount=1
  Mount(0): iPod touch -> afc://f9cc6e5bc5e63688fe3284e7ec28625fc75ac60c/
    Type: GProxyShadowMount (GProxyVolumeMonitorAfc)
    default_location=afc://f9cc6e5bc5e63688fe3284e7ec28625fc75ac60c/
    theme...

[Sebastien Bacher (seb128)]

Could you check in gconf-editors, apps, rhythmbox, plugins if the ipod is active and if changing the mtp option makes a difference? could you also get an udevadm info --export-db log to add to the bug?

[Marcel (marcel-launchpad)]

I have a IPod Touch 8GB, model, MB528LL, version 3.1.3 7E18) and I have the same problem. Ubuntu sees it as a device containing pictures and music, but Rhythmbox does see it. This is with Ubuntu 10.04 final.

I get his from Rhythmbox too:
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team

[Marcel (marcel-launchpad)]

I just started gconf-editor, went to apps, rhythmbox, plugins, ipod and saw it was not active. I activated and restarted rhythmbox and my iPod seems to work now.

[mailano69 (mailano69)]

I just started gconf-editor, went to apps, rhythmbox, plugins, ipod and saw it was active. checked active and visibility but nothing work.

the mtp (activate or not) option change nothing

you can this in the joined file the udevadm

[Oli (olivier-imap)]

Was having this same problem for a while on my 64 bit system. It worked fine on my netbook and on someone else's 32 bit ubuntu setup.

It seems to have started working after reinstalling "gvfs-backends"

I'm not sure if that is what fixed it as I was trying many things, including trying other programs to attempt to connect to it. However, It did start working right after reinstalling that package.

Before reinstalling, the touch would not appear under ~/.gvfs/
Right after reinstalling, it showed up in that folder after re-plugging the ipod. After restarting rhythmbox, it worked.

###

Again, my problem was the same as the OP. I was able to browse it in Nautilus, however it wouldn't show up in Rythmbox.

[Oli (olivier-imap)]

(Sorry for the double post)

This was on a clean install, using the alternate 64 bit .iso

[Jairo (jairofsouza)]

Same problem with me: my old classic ipod 30GB works well. But my new ipod touch 8gb is mounted, but rythmbox dont recognize it. Active option is checked on gconf-editor -> rythmbox -> plugins -> ipod.

[Jairo (jairofsouza)]

a bit more information:

$ rythmbox -D ipod

(15:12:43) [0x185d040] [register_rb_plugin] rb-ipod-plugin.c:98: Registering plugin RBIpodPlugin
(15:12:43) [0x185d040] [rb_ipod_plugin_init] rb-ipod-plugin.c:140: RBIpodPlugin initialising
(rhythmbox:1999): Rhythmbox-DEBUG: Received SaveYourself(SmSaveLocal, !Shutdown, SmInteractStyleNone, !Fast) in state idle
(rhythmbox:1999): Rhythmbox-DEBUG: Setting initial properties
(rhythmbox:1999): Rhythmbox-DEBUG: Sending SaveYourselfDone(True) for initial SaveYourself
(rhythmbox:1999): Rhythmbox-DEBUG: Received SaveComplete message in state save-yourself-done
** (rhythmbox:1999): DEBUG: Loading the real store page

** (rhythmbox:1999): WARNING **: Syncdaemon already connected, not connecting again

liboauth: data to sign='GET&https%3A%2F%2Fone.ubuntu.com%2Fmusic%2Flogin&oauth_callback%3DNone%26oauth_consumer_key%3Dubuntuone%26oauth_nonce%3DaVrH9vN53P2cUZBXEySY35tyTbJ4%26oauth_signature_method%3DHMAC-SHA1%26oauth_timestamp%3D1281982364%26oauth_token%3DvNM3B3V9F0XbbBT1wRp8%26oauth_verifier%3DNone%26oauth_version%3D1.0'

liboauth: key='hammertime&vfCpB3b8dgg4wzQ423KX7XPjPbrN1zMxrDdxQdNklh1WW95p8wJdH6CnkGPtvRKLxnBxSvXqHpxsxMKK'

** (rhythmbox:1999): DEBUG: navigation requested to https://one.ubuntu.com/music/login?oauth_callback=None&oauth_consumer_key=ubuntuone&oauth_nonce=aVrH9vN53P2cUZBXEySY35tyTbJ4&oauth_signature_method=HMAC-SHA1&oauth_timestamp=1281982364&oauth_token=vNM3B3V9F0XbbBT1wRp8&oauth_verifier=None&oauth_version=1.0&oauth_signature=%2BYdieP6q9KCm77Xbp50wu65MU%2F4%3D
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
Device 0 (VID=05ac and PID=1293) is UNKNOWN.
Please report this VID/PID and the device model to the libmtp development team
** (rhythmbox:1999): DEBUG: navigation requested to http://stores.7digital.com/user/partnerLogin.aspx?shop=496&returnUrl=http%3A%2F%2Fstores.7digital.com%2Fdefault.aspx%3Fshop%3D496%26partner%3D983&oauth_nonce=61345818&oauth_timestamp=1281982366&oauth_signature_method=HMAC-SHA1&oauth_consumer_key=canonical&userid=257993&oauth_version=1.0&oauth_signature=stNoGR95%2FQgqV56SrohiDLaL6IQ%3D&partner=983
** (rhythmbox:1999): DEBUG: navigation requested to http://stores.7digital.com/default.aspx?shop=496&partner=983

[Alessio Treglia (quadrispro)]

On Sat, May 15, 2010 at 02:45:52AM +0200, Marcel van Beurden wrote:
> On 15-05-10 02:38, Linus Walleij wrote:
> >> I attached the output of mtp-detect.
> >
> > Yep that's plain vanilla PTP as I suspected, no MTP in sight...
>
> So, what does that mean?
> My iPod now shows up in Rhythmbox after I had changed some Gnome conf
> setting for Rhythmbox (can't remember what exactly). I see the music files
> on my iPod but I guess I can't add anything?

The music files from your iPod are served via another library,
probably called "libipod".

The music files are not visible over PTP.

Ciao, Marcus

(Taken from http://sourceforge.net/mailarchive/message.php?msg_name=4BDCB641.3040803%40datkan.net)

[Alessio Treglia (quadrispro)]

So, libgpod should provide the support for that family of devices.

[Pedro Villavicencio (pedro)]

let's reassign it to libgpod for now then, thanks all.

[Jorge Urdaneta (jorge-urdaneta)]

Hi, I have an iPod Touch 32GB. I can see it on rythmbox without any problem.
I can see music loaded from iTunes or loaded with rythmbox.
Using: Fedora 13 x86-64

Can I help in something here?

[Jairo (jairofsouza)]

Hi Jorge,
   I appreciate your comment, but I still with the problem. My rhythmbox
dont recognize my ipod touch 2G on ubuntu 10.04. The ipod classic works fine
with rhythmbox.

On Tue, Sep 28, 2010 at 10:13 PM, Jorge Urdaneta
<email address hidden>wrote:

> Hi, I have an iPod Touch 32GB. I can see it on rythmbox without any
> problem.
> I can see music loaded from iTunes or loaded with rythmbox.
> Using: Fedora 13 x86-64
>
> Can I help in something here?
>
> --
> Rhythmbox does not see my Ipodtouch 32go
> https://bugs.launchpad.net/bugs/568241
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (618806).
>
> Status in “libgpod” package in Ubuntu: New
>
> Bug description:
> Binary package hint: rhythmbox
>
> lucid lynx 10.4 beta2
>
> when i plug my ipodtouch in the usb, it appear in nautilus, i can navigate
> trough folders and file
>
> when i launch rhythmobox, it doesn't appear but the ipod is reacting by a
> little sound
>
> it's the same sound when i clik "musique/analyse the amovible media" in the
> rhythmobox menu
>
> ProblemType: Bug
> DistroRelease: Ubuntu 10.04
> Package: rhythmbox 0.12.8-0ubuntu3
> ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
> Uname: Linux 2.6.32-19-generic x86_64
> Architecture: amd64
> Date: Thu Apr 22 06:43:54 2010
> ExecutablePath: /usr/bin/rhythmbox
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1)
> ProcEnviron:
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> SourcePackage: rhythmbox
> XsessionErrors:
> (polkit-gnome-authentication-agent-1:1406): GLib-CRITICAL **:
> g_once_init_leave: assertion `initialization_value != 0' failed
> (gnome-appearance-properties:1635): Gdk-CRITICAL **: gdk_display_sync:
> assertion `GDK_IS_DISPLAY (display)' failed
> (gnome-terminal:1912): Gtk-CRITICAL **: gtk_accel_map_unlock_path:
> assertion `entry != NULL && entry->lock_count > 0' failed
> (gnome-appearance-properties:1945): Gdk-CRITICAL **: gdk_display_sync:
> assertion `GDK_IS_DISPLAY (display)' failed
> (gnome-appearance-properties:1945): Gdk-CRITICAL **: gdk_display_sync:
> assertion `GDK_IS_DISPLAY (display)' failed
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/libgpod/+bug/568241/+subscribe
>