CyberLink PowerDVD Linux -

Bug #570967 reported by Sylton Searchwell
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

I am currently using CyberLink PowerDVD Linux on ubuntu 9.10 but it does not with 10.04 LTS.

Error: Dependency is not satisfiable: python2.5 (>= 2.5)
CyberLink PowerDVD Linux
CyberLink PowerDVD Linux is an integrated multimedia player that brings you the enjoyment of DVD movies.

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Sylton Searchwell (sylton64) wrote :
Revision history for this message
dustin.sandage (dustin-sandage) wrote :

I second the bug. Same error, same program.

I will gladly offer any requested information in regards to the resolution of this bug.

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Josian (josiangt) wrote :

I tried to install in terminal with
sudo dpkg --force-all -i pdvd_4.52.1312a-4_i386.deb

It appeared to be install but it didn't opened, It needed the Python 2.5, I guest Ubuntu Lucid has Python2.6 installed.
It thinkit would be dangerous to downgrade.

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dustin.sandage (dustin-sandage) wrote :

I installed python2.5-minimal_2.5.2-2ubuntu6.1_i386.deb and python2.5_2.5.2-2ubuntu6.1_i386.deb from the old hardy repositories and then installed pdvd. It almost worked.

Then I got this:

pdvdlinux
./version.kc
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/koan/Src/koan/platform/__init__.py", line 108, in <module>
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 72, in import_hook
ImportError: No module named PIL
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/koan/Src/koan/__init__.py", line 123, in <module>
ImportError: cannot import name GetTime
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/mm/MediaCtrl/__init__.py", line 45, in <module>
AttributeError: 'module' object has no attribute 'EventManager'
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/Common/EntryBrowser.py", line 7, in <module>
ImportError: cannot import name mcobj
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/Common/__init__.py", line 5, in <module>
ImportError: cannot import name mcobj
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 352, in <module>
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/startup_dist.py", line 64, in main
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/root.py", line 384, in main
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/root.py", line 328, in InitPath
AttributeError: 'module' object has no attribute 'SetPath'

The fun part is... I don't have a user named "david".

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wseemann (wseemann) wrote :

I managed to get rid of the PIL module errors:

Download and extract:

http://packages.ubuntu.com/karmic/python-imaging

Copy the files from the extracted deb (specifically the files in /usr/lib/python2.5/site-packages/P*) to /usr/lib/python2.5/site-packages on your local machine. Then from the command line:

cd /usr/lib/python2.6
sudo ln -s ../python2.5/site-packages .

python-imaging_1.1.7-1_i386.deb (the version included with Lucid) doesn't include the site-packages directory while the python-imaging_1.1.6-3ubuntu1_i386.deb (the version included with Karmic). I assume this is why pdvdlinux couldn't find the PIL module. However when I start pdvdlinux from the command line I still get:

./version.kc
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/mm/caffeine.py", line 1, in <module>
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 72, in import_hook
ImportError: No module named dbus
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 178, in kImport_module
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 332, in LoadKoanModule
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/Common/__init__.py", line 19, in <module>
ImportError: cannot import name caffeine
KImport fail
Traceback (most recent call last):
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/version.py", line 352, in <module>
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/startup_dist.py", line 64, in main
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/root.py", line 384, in main
  File "/home/david/SVN/pdvdlinux_ubuntu/trunk/PCM4/root.py", line 328, in InitPath
AttributeError: 'module' object has no attribute 'SetPath'

These errors might be related to how the dbus and caffeine modules are imported within the code. I don't know python so I am guessing.

Revision history for this message
wseemann (wseemann) wrote :

I filed 2 support tickets with Cyberlink and got the following two responses:

Thank you for contacting CyberLink Technical Support.

I understand that you are getting issues while using PowerDVD Linux software on Ubuntu 10.04.

In response to your issue please note that PowerDVD Linux software is not compatible with Ubuntu 10.04.

This is the reason you are getting issues with the same.

I sincerely apologize for any trouble you have encountered so far.

Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:

http://www.CyberLink.com/english/cs/support/form/index.jsp

Thanks and Regards

Piyush

CyberLink Technical Support

and -----------------------------------------------------------------

Thank you for writing back.

Regarding your issue please note that in future if we release Power DVD linux compatible with Ubuntu 10.04 it will be updated on our website.

Currently there is no information available with us regarding the same fom our research team.

I again apologize for any inconvenience. Thank you for your patience and understanding.

Please feel free to contact us back for any further clarification or for any assistance related to CyberLink Products. Use the below mentioned link to get back to us for your further queries:

http://www.CyberLink.com/english/cs/support/form/index.jsp

Thanks and Regards

Piyush

CyberLink Technical Support

-----

I was aware that this software isn't compatible with Ubuntu 10.04. I also attached a link to this bug report when I filed the support ticket. I would recommend that Canonical actually offer software from a company that wants to support their product and keep it up to date, Cyberlink obviously doesn't.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Revision history for this message
Jeremy Bícha (jbicha) wrote :

CyberLink PowerDVD is not in the Ubuntu repositories so it's not possible for Ubuntu developers to fix this in Ubuntu.

affects: libgdata (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Invalid
Changed in ubuntu:
status: New → Confirmed
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