thinkpad t500 fingerprint not works

[Pavol Klačanský]

dist: jautny

hallo, I have this laptop, but fingerprint doesn't work, I have written to developers but I got no answers

[Pavol Klačanský (pavolzetor-deactivatedaccount)]

I can help with sniffing USB communication

[Florian Stoll (flostoll)]

I have extracted some information of windriver but nobody seems to be interested in development

[Pavol Klačanský (pavolzetor-deactivatedaccount)]

I have inicialized driver, but it was all. I have written to authentec and they said, that driver communication is encrypted (IMHO 2550 is not encrypted) and that's problem

[Fabián Rodríguez (magicfab)]

Pavol, thank you for submitting this bug. Can you submit hardware information by using this command:
apport-collect 389559

If you are using Ubuntu 10.04LTS or 10.10 can you report back your findings ?

[Pavol Klačanský (pavolzetor-deactivatedaccount)]

It does not works in maverick :/, this device is unsupported in libfprint

[Pavol Klačanský (pavolzetor-deactivatedaccount)]

pk@pk-laptop:~$ apport-collect 389559
Package libfprint not installed and no hook available, ignoring

but I have installed libfrpint0 package

fprint_demo says that "No devices found"

[Russel Winder (russel)]

I have a Lenovo T500 and it would be nice if the fingerprint reader worked. I cannot do an apport-collect direct to this bug report but could put up a duplicate that would then have all the data. In the mean time, I am currently on Lucid fully up to date and have the package fprint-demo installed.

From lsusb I see:

|> lsusb
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 003: ID 0a5c:2145 Broadcom Corp.
Bus 004 Device 002: ID 08ff:2810 AuthenTec, Inc.
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 046d:c51b Logitech, Inc. V220 Cordless Optical Mouse for Notebooks
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 0bdb:1900 Ericsson Business Mobile Networks BV
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 17ef:4807 Lenovo
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

so the device is physically present. I have no idea if there are supposed to be kernel modules loaded but from the lsmod and using grep I couldn't see anything remotely connected to fprint, finger, print, auth, etc., but then kernel modules do tend to have obscure labels.

If someone could set out the menu of data needed to progress this I can certainly have a go collecting it.

Thanks.

[ooze (zoe-gauthier)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 657031, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.