fingerprint scanner not working

Bug #1811807 reported by Ian Booth on 2019-01-15
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libfprint (Ubuntu)

Bug Description

I have a new Thinkpad Carbon X1 Extreme and the fingerprint scanner does not appear to be supported.

$ fprintd-enroll $USER
list_devices failed: No devices available

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: linux-image-4.18.0-13-generic 4.18.0-13.14
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
 /dev/snd/controlC1: ian 6133 F.... pulseaudio
 /dev/snd/controlC0: ian 6133 F.... pulseaudio
CurrentDesktop: KDE
Date: Tue Jan 15 21:29:38 2019
MachineType: LENOVO 20MF000BUS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=f198f923-1cae-439c-aab1-aa886fdddf29 ro quiet splash psmouse.synaptics_intertouch=1 vt.handoff=1
 linux-restricted-modules-4.18.0-13-generic N/A
 linux-backports-modules-4.18.0-13-generic N/A
 linux-firmware 1.175.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install) 12/21/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N2EET35W (1.17 )
dmi.board.asset.tag: Not Available 20MF000BUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0R32862 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2EET35W(1.17):bd12/21/2018:svnLENOVO:pn20MF000BUS:pvrThinkPadX1Extreme:rvnLENOVO:rn20MF000BUS:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrNone: ThinkPad X1 Extreme 20MF000BUS
dmi.product.sku: LENOVO_MT_20MF_BU_Think_FM_ThinkPad X1 Extreme
dmi.product.version: ThinkPad X1 Extreme
dmi.sys.vendor: LENOVO

Ian Booth (wallyworld) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Anthony Wong (anthonywong) wrote :

We do not enable fingerprint reader for OEM projects. From what I see this is more a lack of support in libfprint. There is someone who is working on reverse engineering the protocol so that it works in libfprint:

github project:
github bug for 06cb:009a:

affects: linux (Ubuntu) → libfprint (Ubuntu)
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