Radeon GPU driver crashes while playing games

Bug #1594011 reported by Valerio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

This happens every time i play Team Fortress 2. Sometimes the game freezes completely and after 10-20 seconds it recovers itself. Looking at dmesg output seems like the GPU driver crashes and restarts. I'm using the open drivers with a Radeon R9 270.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libdrm-radeon1 2.4.67-1ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Jun 18 20:13:23 2016
Dependencies:
 gcc-6-base 6.0.1-0ubuntu1
 libc6 2.23-0ubuntu3
 libdrm2 2.4.67-1ubuntu0.16.04.1
 libgcc1 1:6.0.1-0ubuntu1
InstallationDate: Installed on 2016-04-22 (56 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: libdrm
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Valerio (ubase133) wrote :
Timo Aaltonen (tjaalton)
affects: libdrm (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1594011

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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