Keyboard and mouse not working after update to 15.04

Bug #1452830 reported by Grzegorz Galezowski
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
laptop-mode-tools (Ubuntu)
Confirmed
High
Unassigned

Bug Description

After turning on the system, mouse pointer is not visible and first key press on keyboard is ignored.

When I press mouse button (left or right), mouse pointer appears and I can control it, but when I leave it for few seconds, it disappears again.

As for the keyboard, the first key press is ignored (e.g. when I try to type "zone", only "one" is visible on the screen because the first key is ignored) - this behavior repeats itself after few seconds of not pressing any keys.

My keyboard has backlight option and when I turn it on, the light flickers and disappears when the keyboard gets "disconnected".

Disconnecting and connecting again mouse and keyboard makes the issue disappear - from that moment on, both mouse and keyboard work like a charm (until reboot).
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: astral 6725 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=37c6e25d-5731-4c94-a757-2430669514cf
InstallationDate: Installed on 2014-04-05 (411 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140405)
MachineType: LENOVO 20132
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=8a09eb42-b431-491c-8eb8-692d800ef5c6 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-16-generic N/A
 linux-backports-modules-3.19.0-16-generic N/A
 linux-firmware 1.143
Tags: vivid
Uname: Linux 3.19.0-16-generic x86_64
UpgradeStatus: Upgraded to vivid on 2015-04-25 (26 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 5DCN90WW(V8.01)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900003WIN8 STD MLT
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y580
dmi.modalias: dmi:bvnLENOVO:bvr5DCN90WW(V8.01):bd10/11/2012:svnLENOVO:pn20132:pvrLenovoIdeaPadY580:rvnLENOVO:rnINVALID:rvr31900003WIN8STDMLT:cvnLENOVO:ct10:cvrLenovoIdeaPadY580:
dmi.product.name: 20132
dmi.product.version: Lenovo IdeaPad Y580
dmi.sys.vendor: LENOVO

affects: kbd-chooser (Ubuntu) → ubuntu
Revision history for this message
Grzegorz Galezowski (spectral) wrote :

One more comment - I tried using newer kernel from the ubuntu mainline (version 4.0) and the behavior persists.

Logan Rosen (logan)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1452830

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Grzegorz Galezowski (spectral) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected vivid
description: updated
Revision history for this message
Grzegorz Galezowski (spectral) wrote : CRDA.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : IwConfig.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : JournalErrors.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : Lspci.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : Lsusb.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : ProcEnviron.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : ProcModules.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : PulseList.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : RfKill.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : UdevDb.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : UdevLog.txt

apport information

Revision history for this message
Grzegorz Galezowski (spectral) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Grzegorz Galezowski (spectral) wrote :

This bug was fixed by some of the recent updates. Now my mouse and keyboard both work fine. I saw linux firmware package being updated - maybe this is what fixed it?

Anyway, I am fine now, thank you for your hard work!

Changed in linux (Ubuntu):
status: Confirmed → Fix Released
Revision history for this message
Grzegorz Galezowski (spectral) wrote :

Hi, I haven't used Ubu for some time and now I am back and it seems I was wrong in that the bug was fixed. It just started showing up less for some time.

I dug into the problem and it seems that USB ports are being suspended. I found that laptop-mode tools do this when one is on battery, but it happened to me when I has AC connected (sometimes, and sometimes not). Uninstalling laptop-mode tools seems to have fixed the problem.

Changed in linux (Ubuntu):
status: Fix Released → Confirmed
Revision history for this message
Grzegorz Galezowski (spectral) wrote :

Uninstalling laptop-mode tools seems to have fixed the problem, so I am changing the package affected

affects: linux (Ubuntu) → laptop-mode-tools (Ubuntu)
Revision history for this message
nadavkav (nadavkav) wrote :

Seems to have the same issue (Kubuntu 15.10) was introduced a few weeks ago. As I am weekly updating the system.

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