ask.com is the only search provider

Bug #732768 reported by Marcin Wisnicki
112
This bug affects 23 people
Affects Status Importance Assigned to Milestone
langpack-o-matic
Fix Released
High
Martin Pitt
language-pack-de (Ubuntu)
Invalid
High
Unassigned
Maverick
Fix Released
Medium
Martin Pitt
language-pack-zh-hans-base (Ubuntu)
Fix Released
Medium
Martin Pitt
Maverick
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox

Recently my Firefox switched from Google to ask.com for search provider. I have not upgraded packages for some time until today. This looks similar to Bug #520682 but that happened long time ago.

There are no other search providers to select and it is not obvious how to add Google back.
Clicking "Get more search engines" gets me to Mozilla addons page where I didn't manage to find "official" Google search provider.
How can I get it back ?

Also, launchpad's bug submission form sucks ass. Did it change recently? I don't remember it being so bad.

Related branches

Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Could you please tell us what the previous version of Firefox was, what the current version is, and which version of Ubuntu you are running? Thanks.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Marcin Wisnicki (mwisnicki) wrote :

Obviously everything is in latest versions as of today (Ubuntu 10.10, Firefox 3.6.15)

From /var/log/apt/history.log:
firefox:i386 (3.6.13+build3+nobinonly-0ubuntu0.10.10.1, 3.6.15+build1+nobinonly-0ubuntu0.10.10.1),

Previous update happened on 2011-02-03.

Changed in firefox (Ubuntu):
importance: Undecided → Critical
status: Incomplete → Triaged
affects: firefox (Ubuntu) → ubuntu
affects: ubuntu → firefox (Ubuntu)
Changed in firefox (Ubuntu Maverick):
importance: Undecided → Critical
status: New → Triaged
Revision history for this message
Chris Coulson (chrisccoulson) wrote :

Note, we've confirmed this is due to the localized search plugins being missing from the new language packs in maverick-proposed

Revision history for this message
Martin Pitt (pitti) wrote :

Reassigning to a langpack package as a representative. I'll fix the problem in langpack-o-matic, and use the language-pack-de task to track the rollout.

affects: firefox (Ubuntu) → language-pack-de (Ubuntu)
Changed in language-pack-de (Ubuntu):
assignee: nobody → Martin Pitt (pitti)
importance: Critical → High
Changed in language-pack-de (Ubuntu Maverick):
assignee: nobody → Martin Pitt (pitti)
Revision history for this message
Martin Pitt (pitti) wrote :

This only affects maverick-proposed right now.

Changed in language-pack-de (Ubuntu Maverick):
importance: Critical → Medium
Revision history for this message
Martin Pitt (pitti) wrote :

For Natty langpacks we only need them in zh-hans-base. For maverick we need them in all update packs, as the previous ones in final/-updates all have them, and thus they replaced the ones in -base.

Changed in langpack-o-matic:
assignee: nobody → Martin Pitt (pitti)
importance: Undecided → High
status: New → In Progress
Changed in language-pack-de (Ubuntu):
status: Triaged → Invalid
Changed in language-pack-zh-hans-base (Ubuntu):
importance: Undecided → Medium
Changed in language-pack-zh-hans-base (Ubuntu Maverick):
status: New → Invalid
Changed in language-pack-zh-hans-base (Ubuntu):
assignee: nobody → Martin Pitt (pitti)
Changed in language-pack-de (Ubuntu):
assignee: Martin Pitt (pitti) → nobody
Changed in language-pack-zh-hans-base (Ubuntu):
status: New → Confirmed
status: Confirmed → Triaged
tags: added: maverick natty regression-proposed
Revision history for this message
Marcin Wisnicki (mwisnicki) wrote :

I'm using en-US both for system and my account, but I do have langpack-pl installed.
Is it caused by merely installing langpack ?

Revision history for this message
Fibonacci (fibonacci-prower) wrote :

Confirmed for language-pack-it.

Revision history for this message
Fibonacci (fibonacci-prower) wrote :

The following is a workaround:

1- Remove the symlink /usr/lib/firefox-addons/searchplugins/common
2- Re-create the symlink /usr/lib/firefox-addons/searchplugins/common pointing towards /usr/lib/firefox-addons/searchplugins/en-US

Revision history for this message
Chris Coulson (chrisccoulson) wrote :

That is not the right way to work around it and it might cause future problems for people who follow your workaround.

The only workaround I recommend is to remove the empty /usr/lib/firefox-addons/searchplugins/$(LANGUAGE) folder for your locale (eg, /usr/lib/firefox-addons/searchplugins/en-GB if you are using en-GB). This will trick Firefox in to using the fallback en-US searchplugins which it provides independently of the language packs, and will ensure that your system is restored to the intended state once the language packs are fixed.

Revision history for this message
hairymnstr (hairymnstr) wrote :

I can confirm the same behaviour on Kubuntu 10.10 amd64. Chris Coulson's work around (#10) has solved the problem for now.

Revision history for this message
Martin Pitt (pitti) wrote :

Fixed in langpack-o-matic r360.

Changed in langpack-o-matic:
status: In Progress → Fix Released
Revision history for this message
ashutosh chaudhary (arvindchaudharyagra) wrote :

maybe you should try to edit preferences into the firefox's "edit" tab, and setting the home page to google.com. WEell maybe that may work for you.

Revision history for this message
Martin Pitt (pitti) wrote :

I requested a full -base export for maverick, it'll arrive on Wednesday. Then I'll rebuild the maverick langpacks in -proposed.

Changed in language-pack-de (Ubuntu Maverick):
status: Triaged → In Progress
Revision history for this message
David Planella (dpm) wrote :

Martin, or Chris, do you know where the localized search plugins extracted from the 10.10 language packs actually come from?

Looking at http://bazaar.launchpad.net/~ubuntu-langpack/langpack-o-matic/main/files/head:/extra-files/searchplugins/, this only includes a handful of languages. How can new localized search plugins be added? Do they originally come from the upstream xpis or somewhere else?

Revision history for this message
Martin Pitt (pitti) wrote : Re: [Bug 732768] Re: ask.com is the only search provider

David Planella [2011-03-14 17:14 -0000]:
> Martin, or Chris, do you know where the localized search plugins
> extracted from the 10.10 language packs actually come from?

They were originally stored in some (now lost) data dir on macquarie.
I extracted them from all -base packages in Maverick and put them into
langpack-o-matic bzr now.

> Looking at http://bazaar.launchpad.net/~ubuntu-
> langpack/langpack-o-matic/main/files/head:/extra-files/searchplugins/,
> this only includes a handful of languages.

The other languages will fall back to en-US.

> How can new localized search plugins be added?

We just add them to extra-files/searchplugins/<locale>/.

> Do they originally come from the upstream xpis or somewhere else?

I'm not sure. I suppose they were created by Arne/Alex/Chris at some
point, though.

Martin

--
Martin Pitt | http://www.piware.de
Ubuntu Developer (www.ubuntu.com) | Debian Developer (www.debian.org)

Revision history for this message
Martin Pitt (pitti) wrote :

I am uploading new langpacks to maverick-proposed now. As this regression only affected maverick-proposed, I'm closing the maverick task now.

Changed in language-pack-de (Ubuntu Maverick):
status: In Progress → Fix Released
Changed in language-pack-zh-hans-base (Ubuntu):
milestone: none → ubuntu-11.04-beta-1
Martin Pitt (pitti)
Changed in language-pack-zh-hans-base (Ubuntu):
status: Triaged → In Progress
Revision history for this message
Martin Pitt (pitti) wrote :

I'm uploading new langpacks to natty right now which also contain search plugins again.

Changed in language-pack-zh-hans-base (Ubuntu):
status: In Progress → Fix Released
Revision history for this message
Julian Alarcon (julian-alarcon) wrote :

Hey guys, the same happend again in Firefox but in nightly. I don't know where to report it.

Revision history for this message
Joost Smit (j-j-smit) wrote :

I can confirm the same happened today to me on 11.10 beta ..all other search engines are gone.

Revision history for this message
cuc (cuc+) wrote :

here too

Revision history for this message
knorr (a-sokolov) wrote :

only ask.com. yandex.ru, wikipedia.org

Revision history for this message
z3z (z3z) wrote :

I too am on Oneiric beta, running Firefox 7. After I installed the latest updates yesterday, all my search engines have disappeared except Google UK and Ask.com. My default language setup is English GB.

Revision history for this message
W Karaki (wafaa-karaki) wrote :

Same here. Ubuntu 11.10 beta, and running Firefox 7. I actually don't have the search bar at all, but after the last update, on right click I get "search Ask for..." instead of Google, even though in about:config I have Google as my search engine.

Revision history for this message
Krzysztof Janowicz (janowicz) wrote :

same here...

Revision history for this message
Timothy Arceri (t-fridey) wrote :

I only have Ask.com in the latest Oneiric release

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