Ubuntu
kscreen package

16.04 kde cannot rotate screen (Dell Precision M3800 Laptop)

Bug #1588122 reported by Matthew Carpenter
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
kscreen (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Description: Ubuntu 16.04 LTS
Release: 16.04

kscreen:
  Installed: 4:5.5.5-0ubuntu1
  Candidate: 4:5.5.5-0ubuntu1
  Version table:
 *** 4:5.5.5-0ubuntu1 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        100 /var/lib/dpkg/status

I have been running three screens on my Dell Precision M3800 laptop running Kubuntu for over a year, starting with 14.04, then 15.10 and now 16.04. The problem is, after upgrading to Kubuntu Xenial (16.04), I am no longer able to rotate any of my screens.

I open Display Configuration (KDE Control Module) and select the screen that's rotated, select Orientation: 90 degrees clockwise, click Apply, and the Orientation for that monitor simply resets. It doesn't seem to matter what screen I select, the laptop screen, or either of the two external screens.

During the process, the following log messages occur in /var/log/syslog (I have the third screen disconnected so this is only with two monitors):

Jun 1 21:50:35 foobar4 org.kde.kiod5[2197]: org.kde.kio.kpasswdserver: User = "" , WindowId = 0
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen: Primary output changed from KScreen::Output(Id: 66 , Name: "eDP-1" ) ( "eDP-1" ) to KScreen::Output(Id: 66 , Name: "eDP-1" ) ( "eDP-1" )
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: XRandR::setConfig
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: Requested screen size is QSize(1920, 2580)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: Needed CRTCs: 2
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: Actions to perform:
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Primary Output: false
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Change Screen Size: true
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011#011Old: QSize(1920, 2160)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011#011Intermediate: QSize(1920, 2580)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011#011New: QSize(1920, 2580)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Disable outputs: false
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Change outputs: true
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011#011 (66, 68)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Enable outputs: false
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: RRSetScreenSize
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011DPI: 101.6
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Size: QSize(1920, 2580)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011SizeMM: QSize(480, 645)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: RRSetCrtcConfig (change output)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Output: 66 ( "eDP-1" )
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011CRTC: 63
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Pos: QPoint(0,1500)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Mode: "79" ( QSize(1920, 1080) )
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Rotation: 1
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Result: 0
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: XRandROutput 66 update
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011m_connected: 0
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011m_crtc XRandRCrtc(0x23b05b0)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011CRTC: 63
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011MODE: 79
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Connection: 0
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Primary: true
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: RRSetCrtcConfig (change output)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Output: 68 ( "HDMI-1" )
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011CRTC: 64
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Pos: QPoint(420,0)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Mode: "2251" ( QSize(1920, 1080) )
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Rotation: 2
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: #011Result: unknown (error)
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: XRandR::setConfig done!
Jun 1 21:51:07 foobar4 org.kde.KScreen[2197]: kscreen: Primary output changed from KScreen::Output(Id: 66 , Name: "eDP-1" ) ( "eDP-1" ) to KScreen::Output(Id: 66 , Name: "eDP-1" ) ( "eDP-1" )
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: RRScreenChangeNotify
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Window: 35651588
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Root: 818
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Rotation: "Rotate_0"
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Size ID: 65535
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Size: 1920 2580
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011SizeMM: 480 645
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: RRNotify_CrtcChange
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011CRTC: 63
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Mode: 79
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Rotation: "Rotate_0"
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Geometry: 0 1500 1920 1080
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: RRScreenChangeNotify
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Window: 35651588
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Root: 818
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Rotation: "Rotate_0"
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Size ID: 65535
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Size: 1920 2580
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011SizeMM: 480 645
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: RRNotify_CrtcChange
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011CRTC: 63
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Mode: 79
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Rotation: "Rotate_0"
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xcb.helper: #011Geometry: 0 1500 1920 1080
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen.xrandr: Emitting configChanged()
Jun 1 21:51:08 foobar4 org.kde.KScreen[2197]: kscreen: Primary output changed from KScreen::Output(Id: 66 , Name: "eDP-1" ) ( "eDP-1" ) to KScreen::Output(Id: 66 , Name: "eDP-1" ) ( "eDP-1" )

Help? Workaround?

Revision history for this message
Matthew Carpenter (matt-eisgr) wrote :

Help?

affects: kubuntu-meta (Ubuntu) → kscreen (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in kscreen (Ubuntu):
status: New → Confirmed
Changed in nvidia-graphics-drivers-361 (Ubuntu):
status: New → Confirmed
Revision history for this message
Scarlett Gately Moore (scarlettmoore) wrote :

This bug is very old, if it is still an issue please update the bug with information from a supported release.

Changed in kscreen (Ubuntu):
status: Confirmed → Incomplete
no longer affects: nvidia-graphics-drivers-361 (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for kscreen (Ubuntu) because there has been no activity for 60 days.]

Changed in kscreen (Ubuntu):
status: Incomplete → Expired
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