Kontact crashes on start

[Ferry Toth]

Kontact crashes on start, every time now. The problem is in Kmail probably trying to recover a new e-mail that I was writing. The result is that I need to turn to another e-mail program until I get this fixed.

Starting from the command line shows:
~$ kontact
[6381:6399:1027/095231.504292:ERROR:nss_util.cc(808)] After loading Root Certs, loaded==false: NSS error code: -8018
Hspell: can't open /usr/share/hspell/hebrew.wgz.sizes.
sonnet.plugins.hspell: HSpellDict::HSpellDict: Init failed
sonnet.core: Missing trigrams for languages: QSet("es_HN", "fr_LU", "es_UY", "en_GB", "fr_CA", "es_MX", "fr_BE", "es_VE", "es_CO", "de_AT", "en_AU", "de_CH", "es_PE", "fr_CH", "es_GT", "es_PR", "sv_FI", "en_CA", "es_CL", "es_CU", "es_DO", "es_SV", "es_CR", "de_LU", "nl_BE", "es_PY", "es_NI", "es_EC", "fr_MC", "de_BE", "es_PA", "es_BO", "es_AR")
org.kde.pim.webengineviewer: It's not necessary to check database now
KXMLGUI file found at deprecated location ("/home/ferry/.local/share/kontact/kontactsummary_part.rc") -- please use ${KXMLGUI_INSTALL_DIR} to install this file instead.
org.kde.pim.webengineviewer: Database already initialized. It's a bug in code if you call it twice.
"Tag 'a' is not defined in message {<__kuit_internal_top__>Voor meer informatie over het gebruikt van Akregator, kij...}."
"Tag 'a' is not defined in message {<__kuit_internal_top__>Voor meer informatie over het gebruikt van Akregator, kij...}."
*** KMail got signal 11 (Exiting)
*** Dead letters dumped.
QSocketNotifier: Invalid socket 10 and type 'Read', disabling...
QSocketNotifier: Invalid socket 11 and type 'Read', disabling...
[1:1:0100/000000.807773:ERROR:broker_posix.cc(41)] Invalid node channel message
QSocketNotifier: Invalid socket 70 and type 'Read', disabling...
QSocketNotifier: Invalid socket 88 and type 'Read', disabling...
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = kontact path = /usr/bin pid = 6381
KCrash: Arguments: /usr/bin/kontact
KCrash: Attempting to start /usr/lib/x86_64-linux-gnu/libexec/drkonqi from kdeinit
sock_file=/run/user/1001/kdeinit5__0
[warn] epoll_wait: Ongeldige bestandsdescriptor
[warn] epoll_wait: Ongeldige bestandsdescriptor
.....

(and this repeated 1000 times or so)

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: kontact 4:17.04.3-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-16.19-lowlatency 4.13.4
Uname: Linux 4.13.0-16-lowlatency x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Oct 27 10:07:22 2017
InstallationDate: Installed on 2012-11-19 (1802 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
SourcePackage: kontact
UpgradeStatus: Upgraded to artful on 2017-10-25 (2 days ago)

[Ferry Toth (ftoth)]

Backtrace:

Application: KMail (kmail), signal: Segmentation fault
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[Current thread is 1 (Thread 0x7f933d4bcb80 (LWP 22139))]

Thread 23 (Thread 0x7f92a4ff9700 (LWP 22194)):
#0 0x00007f93300e9072 in futex_wait_cancelable (private=<optimized out>, expected=0, futex_word=0x5567f6747c1c) at ../sysdeps/unix/sysv/linux/futex-internal.h:88
#1 __pthread_cond_wait_common (abstime=0x0, mutex=0x5567f6747bc8, cond=0x5567f6747bf0) at pthread_cond_wait.c:502
#2 __pthread_cond_wait (cond=0x5567f6747bf0, mutex=0x5567f6747bc8) at pthread_cond_wait.c:655
#3 0x00007f9325021e75 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#4 0x00007f9325022357 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#5 0x00007f93250230f1 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#6 0x00007f932501f7bb in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#7 0x00007f93300e27fc in start_thread (arg=0x7f92a4ff9700) at pthread_create.c:465
#8 0x00007f933a5c3b0f in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:95

Thread 22 (Thread 0x7f92a57fa700 (LWP 22193)):
#0 __lll_lock_wait_private () at ../sysdeps/unix/sysv/linux/x86_64/lowlevellock.S:95
#1 0x00007f933a5d3f34 in ___fprintf_chk (fp=0x7f933a88b870 <_IO_stdfile_2_lock>, flag=1, format=0x7f931a993528 "[%s] %s\n") at fprintf_chk.c:30
#2 0x00007f931a97b74a in event_logv_ () from /usr/lib/x86_64-linux-gnu/libevent-2.1.so.6
#3 0x00007f931a97b924 in event_warn () from /usr/lib/x86_64-linux-gnu/libevent-2.1.so.6
#4 0x00007f931a97d278 in ?? () from /usr/lib/x86_64-linux-gnu/libevent-2.1.so.6
#5 0x00007f931a973019 in event_base_loop () from /usr/lib/x86_64-linux-gnu/libevent-2.1.so.6
#6 0x00007f9324ff2b4d in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#7 0x00007f9324feedc8 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#8 0x00007f932500b9bb in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#9 0x00007f93250236b6 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#10 0x00007f932501f7bb in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#11 0x00007f93300e27fc in start_thread (arg=0x7f92a57fa700) at pthread_create.c:465
#12 0x00007f933a5c3b0f in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:95

Thread 21 (Thread 0x7f92a5ffb700 (LWP 22192)):
#0 0x00007f93300e9072 in futex_wait_cancelable (private=<optimized out>, expected=0, futex_word=0x7f92a5ffa748) at ../sysdeps/unix/sysv/linux/futex-internal.h:88
#1 __pthread_cond_wait_common (abstime=0x0, mutex=0x7f92a5ffa6f8, cond=0x7f92a5ffa720) at pthread_cond_wait.c:502
#2 __pthread_cond_wait (cond=0x7f92a5ffa720, mutex=0x7f92a5ffa6f8) at pthread_cond_wait.c:655
#3 0x00007f9325017b59 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#4 0x00007f9325017b87 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#5 0x00007f9324ff24fb in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#6 0x00007f9324feedc8 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#7 0x00007f932500b9bb in ?? () from /usr/lib/x...

[Ferry Toth (ftoth)]

Kontact crashes on start, every time now. The problem is in Kmail probably trying to recover a new e-mail that I was writing. The result is that I need to turn to another e-mail program until I get this fixed.

Starting from the command line shows:
~$ kontact
[6381:6399:1027/095231.504292:ERROR:nss_util.cc(808)] After loading Root Certs, loaded==false: NSS error code: -8018
Hspell: can't open /usr/share/hspell/hebrew.wgz.sizes.
sonnet.plugins.hspell: HSpellDict::HSpellDict: Init failed
sonnet.core: Missing trigrams for languages: QSet("es_HN", "fr_LU", "es_UY", "en_GB", "fr_CA", "es_MX", "fr_BE", "es_VE", "es_CO", "de_AT", "en_AU", "de_CH", "es_PE", "fr_CH", "es_GT", "es_PR", "sv_FI", "en_CA", "es_CL", "es_CU", "es_DO", "es_SV", "es_CR", "de_LU", "nl_BE", "es_PY", "es_NI", "es_EC", "fr_MC", "de_BE", "es_PA", "es_BO", "es_AR")
org.kde.pim.webengineviewer: It's not necessary to check database now
KXMLGUI file found at deprecated location ("/home/ferry/.local/share/kontact/kontactsummary_part.rc") -- please use ${KXMLGUI_INSTALL_DIR} to install this file instead.
org.kde.pim.webengineviewer: Database already initialized. It's a bug in code if you call it twice.
"Tag 'a' is not defined in message {<__kuit_internal_top__>Voor meer informatie over het gebruikt van Akregator, kij...}."
"Tag 'a' is not defined in message {<__kuit_internal_top__>Voor meer informatie over het gebruikt van Akregator, kij...}."
*** KMail got signal 11 (Exiting)
*** Dead letters dumped.
QSocketNotifier: Invalid socket 10 and type 'Read', disabling...
QSocketNotifier: Invalid socket 11 and type 'Read', disabling...
[1:1:0100/000000.807773:ERROR:broker_posix.cc(41)] Invalid node channel message
QSocketNotifier: Invalid socket 70 and type 'Read', disabling...
QSocketNotifier: Invalid socket 88 and type 'Read', disabling...
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = kontact path = /usr/bin pid = 6381
KCrash: Arguments: /usr/bin/kontact
KCrash: Attempting to start /usr/lib/x86_64-linux-gnu/libexec/drkonqi from kdeinit
sock_file=/run/user/1001/kdeinit5__0
[warn] epoll_wait: Ongeldige bestandsdescriptor
[warn] epoll_wait: Ongeldige bestandsdescriptor
.....

(and this repeated 1000 times or so)

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: kontact 4:17.04.3-0ubuntu1
ProcVersionSignature: Ubuntu 4.13.0-16.19-lowlatency 4.13.4
Uname: Linux 4.13.0-16-lowlatency x86_64
ApportVersion: 2.20.7-0ubuntu3.1
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Oct 27 10:07:22 2017
InstallationDate: Installed on 2012-11-19 (1802 days ago)
InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.1)
SourcePackage: kontact
UpgradeStatus: Upgraded to artful on 2017-10-25 (2 days ago)

Backtrace:

Application: KMail (kmail), signal: Segmentation fault
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[Current thread is 1 (Thread 0x7f933d4bcb80 (LWP 22139))]

Thread 23 (Thread 0x7f92a4ff9700 (LWP 22194)):
#0 0x00007f93300e9072 in futex_wait_cancelable (private=<optimized out>, expected=0, futex_word=0x5567f6747c1c) at ../sysdeps/unix/sysv/linux/futex-internal.h:88
#1 __pthread_cond_wait_common (abstime=0x0, mutex=0x55...

[Ferry Toth (ftoth)]

I just upgraded to kubuntu backport ppa:
~$ kmail -v
kmail2 5.5.3

Still kontact (and kmail) crash on each start. I think it tries to recover an e-mail and then crashes again and again. How do I stop this?

Starting from command line now shows:

~$ kontact
[3491:3510:1031/170506.962118:ERROR:nss_util.cc(808)] After loading Root Certs, loaded==false: NSS error code: -8018
Hspell: can't open /usr/share/hspell/hebrew.wgz.sizes.
sonnet.plugins.hspell: HSpellDict::HSpellDict: Init failed
sonnet.core: Missing trigrams for languages: QSet("es_VE", "es_AR", "fr_LU", "es_BO", "es_PY", "en_AU", "es_CL", "es_NI", "fr_MC", "es_PE", "nl_BE", "es_CO", "de_BE", "fr_CA", "fr_CH", "es_CU", "de_CH", "es_CR", "es_PR", "fr_BE", "en_CA", "es_UY", "es_PA", "es_EC", "de_AT", "sv_FI", "es_GT", "de_LU", "es_DO", "es_HN", "es_MX", "es_SV", "en_GB")
org.kde.pim.webengineviewer: It's not necessary to check database now
KXMLGUI file found at deprecated location ("/home/ferry/.local/share/kontact/kontactsummary_part.rc") -- please use ${KXMLGUI_INSTALL_DIR} to install this file instead.
[SASL-XOAUTH2] - Requesting authID![SASL-XOAUTH2] - Requesting token
![SASL-XOAUTH2] - filling prompts
![SASL-XOAUTH2] - Requesting authID![SASL-XOAUTH2] - Requesting token
!org.kde.pim.webengineviewer: Database already initialized. It's a bug in code if you call it twice.
"Tag 'a' is not defined in message {<__kuit_internal_top__>Voor meer informatie over het gebruikt van Akregator, kij...}."
"Tag 'a' is not defined in message {<__kuit_internal_top__>Voor meer informatie over het gebruikt van Akregator, kij...}."
*** KMail got signal 11 (Exiting)
*** Dead letters dumped.
QSocketNotifier: Invalid socket 8 and type 'Read', disabling...
QSocketNotifier: Invalid socket 12 and type 'Read', disabling...
QSocketNotifier: Invalid socket 11 and type 'Read', disabling...
[1:1:0100/000000.525574:ERROR:broker_posix.cc(41)] Invalid node channel message
QSocketNotifier: Invalid socket 71 and type 'Read', disabling...
QSocketNotifier: Invalid socket 89 and type 'Read', disabling...
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = kontact path = /usr/bin pid = 3491
KCrash: Arguments: /usr/bin/kontact
Segmentatiefout (geheugendump gemaakt)

[Ferry Toth (ftoth)]

OK I managed to work around this in the following way:
- I went into ~ferry/.local/share/kmail2/autosave
- removed the file there

Started kmail, problem gone.

May I suggest that if kmail is repeatedly trying to recover an open e-mail that it should give up on that and clear the autosave folder?

Unfortunately I really deleted the file, so we can't use it here now to reproduce the problem.

[Mozammel Hossain (quakestring)]

I'm having the same problem on Kubuntu
its just suddenly start crashing,

[Günter Haus (mcframe)]

Same here!
Suddenly while working kontact krashed and won't come up again. kmail as well
Any clues how to solve this prob?

Kind regards
Günter

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Justin Zobel (justin-zobel)]

Thank you for reporting this issue in KDE software. As it has been a while since this issue was reported, can we please ask you to see if you can reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when replying. Thank you!

[Ferry Toth (ftoth)]

Unfortunately (or fortunately?) I never had the issue again since removing the autosave file.

[Bug-janitor (bug-janitor)]

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

[Bug-janitor (bug-janitor)]

This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!