Activity log for bug #1836828

Date Who What changed Old value New value Message
2019-07-17 02:29:25 Tom Lake bug added bug
2019-07-17 18:25:43 Tom Lake tags crash driver graphics krypton vdpau window apport-collected bionic crash driver graphics krypton third-party-packages vdpau window
2019-07-17 18:25:45 Tom Lake description Greetings wise Ubuntu community, I'm having a video playback issue with Kodi 2:17.6+dfsg1-2ubuntu1 on Ubuntu 18.04.2 LTS. Everything was running fine until yesterday when I decided to apply the latest Ubuntu updates. When I try to play a video with Kodi it immediately crashes or plays with a totally black image. I don't remember exactly what were the updates, but I recall being Ubuntu base upgrades and graphics related (VDPAU, radeon, Gstreamer, X.Org, imagemagick, etc..). It was a small size update and not large driver files. Kodi's Crashlog: https://paste.kodi.tv/qicihizoyu I'm using Radeon graphics and Kodi give me these errors: #3 0x00007f47676c60aa in ?? () from /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so #4 0x00007f47676c5dd7 in ?? () from /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so Repeated several times #3 0x00007f475ce2c5a6 in ?? () from /usr/lib/x86_64-linux-gnu/libLLVM-8.so.1 #4 0x00007f475ce2c425 in ?? () from /usr/lib/x86_64-linux-gnu/libLLVM-8.so.1 #5 0x00007f47a8f223c9 in ?? () from /usr/lib/x86_64-linux-gnu/libpulse.so.0 #6 0x00007f47a0aa2318 in ?? () from /usr/lib/x86_64-linux-gnu/pulseaudio/libpulsecommon-11.1.so #1 0x00007f47a936f83a in ?? () from /usr/lib/x86_64-linux-gnu/libavahi-common.so.3 ERROR: Failed to determine egl config for visual info ERROR: GetDirectory - Error getting ERROR: Previous line repeats 2 times. Among other .log error variants. Team-Kodi stated these errors are related to 'Not supported GPU drivers' and politely asked us to direct this issue to Ubuntu forums. There's anothers user with the same problem, but he's using Nvidia graphics. https://forum.kodi.tv/showthread.php?tid=345379 If I install the Latest Kodi 18.3 version, it works without issues. But not with 17.6 Krypton version that I use. I've just reinstalled Ubuntu from scratch, the 18.04.2 LTS version available from the website and what I was using without issues. On the first launch I didn't upgrade anything from the huge list of available packages and just performed an installation of Kodi and its required packages. I still get the same window crash or black image on videos. Maybe there's a package here that needs to be downgraded in order to return Kodi's playback, if you guys could help me and point a direction: curl i965-va-driver kodi kodi-bin libaacs0 libass9 libbdplus0 libbluray2 libcec4 libcrossguid0 libcurl4 libgif7 libllvm8 libmad0 libmicrohttpd12 libmysqlclient20 libnfs11 libp8-platform2 libpcrecpp0v5 libshairplay0 libtinyxml2.6.2v5 libva-drm2 libva-x11-2 libva2 libvdpau1 mesa-utils mesa-va-drivers mesa-vdpau-drivers mysql-common python-bluez python-olefile python-pil python-simplejson va-driver-all vdpau-driver-all I've downgraded mesa-vdpau-drivers without success. I figured that Kodi plays a very simple .webm video, but not high-def codecs. Meanwhile I've found one solution: If I install the latest open-source drivers that are not available on bionic repositories through the PPA: sudo add-apt-repository ppaibaf/graphics-drivers sudo apt-get update sudo apt upgrade The following packages will be upgraded: libdrm-amdgpu1 libdrm-common libdrm-intel1 libdrm-nouveau2 libdrm-radeon1 libdrm2 libegl-mesa0 libegl1-mesa libgbm1 libgl1-mesa-dri libgl1-mesa-glx libglapi-mesa libglx-mesa0 libllvm8 libwayland-egl1-mesa libxatracker2 mesa-va-drivers mesa-vdpau-drivers mesa-vulkan-drivers (In my case for radeon graphics, just accept them all) Afterwards, reconfigure these packages just to be safe: sudo dpkg --configure -a sudo dpkg-reconfigure gdm3 ubuntu-session Reboot your computer. And voilĂ , Kodi player is returned. However I'd prefer to use the default drivers available in the repository, that were released specifically optimized for Ubuntu 18 environment and made with hard effort. These oibaf drivers don't give a good video quality. I think I found what caused the issue: https://www.omgubuntu.co.uk/2019/07/...ate-ubuntu-its I've learn that recently, on this month, Ubuntu added the latest releases of the proprietary Nvidia driver through the regular Ubuntu updates channel. They are now available on the 'Additional Drivers' section. I'm pretty sure that small adjustments made for this upgrade messed with my Kodi playback, sent through that Ubuntu base updates I described. And it's not only for AMD, another user with nvidia graphics is having this same issue. Just check yourselves, install Kodi 17.6 Krypton (not 18) through the official ppa or Ubuntu repository and it will crash on every video you play. Anyone has a clue? Thank you for your time. Greetings wise Ubuntu community, I'm having a video playback issue with Kodi 2:17.6+dfsg1-2ubuntu1 on Ubuntu 18.04.2 LTS. Everything was running fine until yesterday when I decided to apply the latest Ubuntu updates. When I try to play a video with Kodi it immediately crashes or plays with a totally black image. I don't remember exactly what were the updates, but I recall being Ubuntu base upgrades and graphics related (VDPAU, radeon, Gstreamer, X.Org, imagemagick, etc..). It was a small size update and not large driver files. Kodi's Crashlog: https://paste.kodi.tv/qicihizoyu I'm using Radeon graphics and Kodi give me these errors: #3 0x00007f47676c60aa in ?? () from /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so #4 0x00007f47676c5dd7 in ?? () from /usr/lib/x86_64-linux-gnu/dri/radeonsi_dri.so Repeated several times #3 0x00007f475ce2c5a6 in ?? () from /usr/lib/x86_64-linux-gnu/libLLVM-8.so.1 #4 0x00007f475ce2c425 in ?? () from /usr/lib/x86_64-linux-gnu/libLLVM-8.so.1 #5 0x00007f47a8f223c9 in ?? () from /usr/lib/x86_64-linux-gnu/libpulse.so.0 #6 0x00007f47a0aa2318 in ?? () from /usr/lib/x86_64-linux-gnu/pulseaudio/libpulsecommon-11.1.so #1 0x00007f47a936f83a in ?? () from /usr/lib/x86_64-linux-gnu/libavahi-common.so.3 ERROR: Failed to determine egl config for visual info ERROR: GetDirectory - Error getting ERROR: Previous line repeats 2 times. Among other .log error variants. Team-Kodi stated these errors are related to 'Not supported GPU drivers' and politely asked us to direct this issue to Ubuntu forums. There's anothers user with the same problem, but he's using Nvidia graphics. https://forum.kodi.tv/showthread.php?tid=345379 If I install the Latest Kodi 18.3 version, it works without issues. But not with 17.6 Krypton version that I use. I've just reinstalled Ubuntu from scratch, the 18.04.2 LTS version available from the website and what I was using without issues. On the first launch I didn't upgrade anything from the huge list of available packages and just performed an installation of Kodi and its required packages. I still get the same window crash or black image on videos. Maybe there's a package here that needs to be downgraded in order to return Kodi's playback, if you guys could help me and point a direction: curl i965-va-driver kodi kodi-bin libaacs0 libass9 libbdplus0 libbluray2 libcec4 libcrossguid0 libcurl4 libgif7 libllvm8 libmad0 libmicrohttpd12 libmysqlclient20 libnfs11 libp8-platform2 libpcrecpp0v5 libshairplay0 libtinyxml2.6.2v5 libva-drm2 libva-x11-2 libva2 libvdpau1 mesa-utils mesa-va-drivers mesa-vdpau-drivers mysql-common python-bluez python-olefile python-pil python-simplejson va-driver-all vdpau-driver-all I've downgraded mesa-vdpau-drivers without success. I figured that Kodi plays a very simple .webm video, but not high-def codecs. Meanwhile I've found one solution: If I install the latest open-source drivers that are not available on bionic repositories through the PPA: sudo add-apt-repository ppaibaf/graphics-drivers sudo apt-get update sudo apt upgrade The following packages will be upgraded: libdrm-amdgpu1 libdrm-common libdrm-intel1 libdrm-nouveau2 libdrm-radeon1 libdrm2 libegl-mesa0 libegl1-mesa libgbm1 libgl1-mesa-dri libgl1-mesa-glx libglapi-mesa libglx-mesa0 libllvm8 libwayland-egl1-mesa libxatracker2 mesa-va-drivers mesa-vdpau-drivers mesa-vulkan-drivers (In my case for radeon graphics, just accept them all) Afterwards, reconfigure these packages just to be safe: sudo dpkg --configure -a sudo dpkg-reconfigure gdm3 ubuntu-session Reboot your computer. And voilĂ , Kodi player is returned. However I'd prefer to use the default drivers available in the repository, that were released specifically optimized for Ubuntu 18 environment and made with hard effort. These oibaf drivers don't give a good video quality. I think I found what caused the issue: https://www.omgubuntu.co.uk/2019/07/...ate-ubuntu-its I've learn that recently, on this month, Ubuntu added the latest releases of the proprietary Nvidia driver through the regular Ubuntu updates channel. They are now available on the 'Additional Drivers' section. I'm pretty sure that small adjustments made for this upgrade messed with my Kodi playback, sent through that Ubuntu base updates I described. And it's not only for AMD, another user with nvidia graphics is having this same issue. Just check yourselves, install Kodi 17.6 Krypton (not 18) through the official ppa or Ubuntu repository and it will crash on every video you play. Anyone has a clue? Thank you for your time. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-07-15 (2 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) Package: kodi 2:17.6+dfsg1-1ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 4.18.0-25.26~18.04.1-generic 4.18.20 Tags: third-party-packages bionic Uname: Linux 4.18.0-25-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2019-07-17 18:25:45 Tom Lake attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1836828/+attachment/5277671/+files/Dependencies.txt
2019-07-17 18:25:47 Tom Lake attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1836828/+attachment/5277672/+files/ProcCpuinfoMinimal.txt
2019-07-17 18:25:48 Tom Lake attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1836828/+attachment/5277673/+files/ProcEnviron.txt
2019-07-18 14:55:55 Steadman Smith bug added subscriber Steadman Smith
2019-07-18 14:56:46 Launchpad Janitor kodi (Ubuntu): status New Confirmed