KMyMoney crashes when importing transactions via KBanking/AqBanking

[Ryan Novosielski]

If I try to import transactions using AqBanking, it downloads the transactions and then says it's
OK to click close to close the window. At that point, KMyMoney crashes -- every time. Here is the crash while being run from gdb, and the backtrace with debugging symbols installed:

KMyMoneyPlugin::KMMStatementInterface::import start

Thread 1 "kmymoney" received signal SIGSEGV, Segmentation fault.
0xb59f8673 in hash (n=<optimized out>, p=0x11) at tools/qhash.cpp:85
85 tools/qhash.cpp: No such file or directory.
(gdb) backtrace
#0 0xb59f8673 in hash (n=<optimized out>, p=0x11) at tools/qhash.cpp:85
#1 qHash (key=...) at tools/qhash.cpp:99
#2 0xb74d726f in QHash<QString, MyMoneyAccount const*>::findNode (this=0x87a4d88, akey=..., ahp=0x0)
    at /usr/include/qt4/QtCore/qhash.h:882
#3 0xb74d031c in QHash<QString, MyMoneyAccount const*>::find (akey=..., this=0x87a4d88) at /usr/include/qt4/QtCore/qhash.h:868
#4 MyMoneyObjectContainer::account (this=0x87a640c, id=...)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/mymoney/mymoneyobjectcontainer.cpp:209
#5 0xb7461903 in MyMoneyFile::account (this=0xb755f680 <MyMoneyFile::file>, id=...)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/mymoney/mymoneyfile.cpp:667
#6 0x084aa0ae in MyMoneyStatementReader::import (this=0xb1b7c70, s=..., messages=...)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/converter/mymoneystatementreader.cpp:344
#7 0x080c59aa in KMyMoneyApp::slotStatementImport (this=0x8aba528, s=...)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/kmymoney.cpp:2419
#8 0x085cf6ed in KMyMoneyPlugin::KMMStatementInterface::import (this=0x8aca4a8, s=...)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/interfaces/kmmstatementinterface.cpp:44
#9 0xabbb2aab in KBankingPlugin::importStatement (s=..., this=<optimized out>)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/kbanking/mymoneybanking.cpp:833
#10 KMyMoneyBanking::importAccountInfo (this=0x8d34138, ai=0xb0f35a8)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/kbanking/mymoneybanking.cpp:1513
#11 0xabbbd3cb in AB_Banking::importContext (this=0x8d34138, ctx=0xb140a98, flags=0)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/kbanking/banking.cpp:199
#12 0xabbb5a7e in KBankingPlugin::executeQueue (this=this@entry=0x90fff50)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/kbanking/mymoneybanking.cpp:571
#13 0xabbb5b73 in KBankingPlugin::executeQueue (this=0x90fff50)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/kbanking/mymoneybanking.cpp:566
#14 0xabbb5c74 in KBankingPlugin::updateAccount (this=0x90fff50, acc=..., moreAccounts=false)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/plugins/kbanking/mymoneybanking.cpp:559
#15 0x080c8207 in KMyMoneyApp::slotAccountUpdateOnline (this=0x8aba528)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/kmymoney.cpp:7576
#16 0x08114928 in KMyMoneyApp::qt_static_metacall (_o=0x8aba528, _c=QMetaObject::InvokeMetaMethod, _id=112, _a=0xbfffdb64)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/obj-i686-linux-gnu/kmymoney/moc_kmymoney.cpp:531
#17 0xb5b0cd8b in QMetaObject::activate (sender=0x8abd568, m=0xb6ac1b94 <QAction::staticMetaObject>, local_signal_index=1,
    argv=0xbfffdb64) at kernel/qobject.cpp:3567
#18 0xb60f6689 in QAction::triggered (this=0x8abd568, _t1=false) at .moc/release-shared/moc_qaction.cpp:276
#19 0xb60f7c31 in QAction::activate (this=0x8abd568, event=QAction::Trigger) at kernel/qaction.cpp:1257
#20 0xb65ab9d3 in QMenuPrivate::activateCausedStack (this=0x8abd650, causedStack=..., action=0x8abd568,
---Type <return> to continue, or q <return> to quit---
    action_e=QAction::Trigger, self=true) at widgets/qmenu.cpp:1037
#21 0xb65b04b7 in QMenuPrivate::activateAction (this=0x8abd650, action=0x8abd568, action_e=QAction::Trigger, self=true)
    at widgets/qmenu.cpp:1129
#22 0xb65b4647 in QMenu::mouseReleaseEvent (this=0x8abd630, e=0xbfffe1f4) at widgets/qmenu.cpp:2371
#23 0xb6d937d2 in KMenu::mouseReleaseEvent(QMouseEvent*) () from /usr/lib/libkdeui.so.5
#24 0xb615c589 in QWidget::event (this=0x8abd630, event=0xbfffe1f4) at kernel/qwidget.cpp:8775
#25 0xb65b4ba2 in QMenu::event (this=0x8abd630, e=0xbfffe1f4) at widgets/qmenu.cpp:2480
#26 0xb60fd68a in QApplicationPrivate::notify_helper (this=0x87c9f78, receiver=0x8abd630, e=0xbfffe1f4)
    at kernel/qapplication.cpp:4570
#27 0xb6104be6 in QApplication::notify (this=0x87bf430, receiver=0x8abd630, e=0xbfffe1f4) at kernel/qapplication.cpp:4113
#28 0xb6cbc24c in KApplication::notify(QObject*, QEvent*) () from /usr/lib/libkdeui.so.5
#29 0xb5af759a in QCoreApplication::notifyInternal (this=0x87bf430, receiver=0x8abd630, event=0xbfffe1f4)
    at kernel/qcoreapplication.cpp:955
#30 0xb61040f1 in QCoreApplication::sendEvent (event=<optimized out>, receiver=<optimized out>)
    at ../../include/QtCore/../../src/corelib/kernel/qcoreapplication.h:231
#31 QApplicationPrivate::sendMouseEvent (receiver=0x8abd630, event=0xbfffe1f4, alienWidget=0x0, nativeWidget=0x8abd630,
    buttonDown=0xb6adbd2c <qt_button_down>, lastMouseReceiver=..., spontaneous=true) at kernel/qapplication.cpp:3178
#32 0xb618f872 in QETWidget::translateMouseEvent (this=0x8abd630, event=0xbfffe41c) at kernel/qapplication_x11.cpp:4572
#33 0xb618e640 in QApplication::x11ProcessEvent (this=0x87bf430, event=0xbfffe41c) at kernel/qapplication_x11.cpp:3626
#34 0xb61baac2 in x11EventSourceDispatch (s=0x87c84e8, callback=0x0, user_data=0x0) at kernel/qguieventdispatcher_glib.cpp:146
#35 0xb46bc019 in g_main_dispatch (context=0x87c9810) at ../../../../glib/gmain.c:3203
#36 g_main_context_dispatch (context=0x87c9810) at ../../../../glib/gmain.c:3856
#37 0xb46bc2b9 in g_main_context_iterate (context=context@entry=0x87c9810, block=block@entry=1, dispatch=dispatch@entry=1,
    self=<optimized out>) at ../../../../glib/gmain.c:3929
#38 0xb46bc384 in g_main_context_iteration (context=0x87c9810, may_block=1) at ../../../../glib/gmain.c:3990
#39 0xb5b2a115 in QEventDispatcherGlib::processEvents (this=0x879cf48, flags=...) at kernel/qeventdispatcher_glib.cpp:450
#40 0xb61baba6 in QGuiEventDispatcherGlib::processEvents (this=0x879cf48, flags=...) at kernel/qguieventdispatcher_glib.cpp:204
#41 0xb5af5c7d in QEventLoop::processEvents (this=0xbfffe704, flags=...) at kernel/qeventloop.cpp:149
#42 0xb5af600e in QEventLoop::exec (this=0xbfffe704, flags=...) at kernel/qeventloop.cpp:204
#43 0xb65b35a9 in QMenu::exec (this=0x8abd630, p=..., action=0x0) at widgets/qmenu.cpp:2124
#44 0xb65f7ae7 in QToolButtonPrivate::popupTimerDone (this=0x8cc77a8) at widgets/qtoolbutton.cpp:960
#45 0xb5b12dae in QObject::event (this=0x8cc75a8, e=0xbfffebbc) at kernel/qobject.cpp:1253
#46 0xb615c94f in QWidget::event (this=0x8cc75a8, event=0xbfffebbc) at kernel/qwidget.cpp:8859
#47 0xb651fb98 in QAbstractButton::event (this=0x8cc75a8, e=0xbfffebbc) at widgets/qabstractbutton.cpp:1082
#48 0xb65f87af in QToolButton::event (this=0x8cc75a8, event=0xbfffebbc) at widgets/qtoolbutton.cpp:1168
#49 0xb60fd68a in QApplicationPrivate::notify_helper (this=0x87c9f78, receiver=0x8cc75a8, e=0xbfffebbc)
---Type <return> to continue, or q <return> to quit---
    at kernel/qapplication.cpp:4570
#50 0xb6104991 in QApplication::notify (this=0x87bf430, receiver=0x8cc75a8, e=0xbfffebbc) at kernel/qapplication.cpp:4356
#51 0xb6cbc24c in KApplication::notify(QObject*, QEvent*) () from /usr/lib/libkdeui.so.5
#52 0xb5af759a in QCoreApplication::notifyInternal (this=0x87bf430, receiver=0x8cc75a8, event=0xbfffebbc)
    at kernel/qcoreapplication.cpp:955
#53 0xb5b2c8e9 in QCoreApplication::sendEvent (event=0xbfffebbc, receiver=<optimized out>)
    at ../../include/QtCore/../../src/corelib/kernel/qcoreapplication.h:231
#54 QTimerInfoList::activateTimers (this=0x87c8474) at kernel/qeventdispatcher_unix.cpp:621
#55 0xb5b2974c in timerSourceDispatch (source=<optimized out>) at kernel/qeventdispatcher_glib.cpp:193
#56 idleTimerSourceDispatch (source=0x87c84a8) at kernel/qeventdispatcher_glib.cpp:240
#57 0xb46bc019 in g_main_dispatch (context=0x87c9810) at ../../../../glib/gmain.c:3203
#58 g_main_context_dispatch (context=0x87c9810) at ../../../../glib/gmain.c:3856
#59 0xb46bc2b9 in g_main_context_iterate (context=context@entry=0x87c9810, block=block@entry=1, dispatch=dispatch@entry=1,
    self=<optimized out>) at ../../../../glib/gmain.c:3929
#60 0xb46bc384 in g_main_context_iteration (context=0x87c9810, may_block=1) at ../../../../glib/gmain.c:3990
#61 0xb5b2a115 in QEventDispatcherGlib::processEvents (this=0x879cf48, flags=...) at kernel/qeventdispatcher_glib.cpp:450
#62 0xb61baba6 in QGuiEventDispatcherGlib::processEvents (this=0x879cf48, flags=...) at kernel/qguieventdispatcher_glib.cpp:204
#63 0xb5af5c7d in QEventLoop::processEvents (this=0xbfffee04, flags=...) at kernel/qeventloop.cpp:149
#64 0xb5af600e in QEventLoop::exec (this=0xbfffee04, flags=...) at kernel/qeventloop.cpp:204
#65 0xb5afc616 in QCoreApplication::exec () at kernel/qcoreapplication.cpp:1227
#66 0xb60fb524 in QApplication::exec () at kernel/qapplication.cpp:3828
#67 0x080a9cc5 in runKMyMoney (splash=splash@entry=0x8988070, a=0x87bf430, this=<optimized out>, this=<optimized out>,
    this=<optimized out>, this=<optimized out>, this=<optimized out>)
    at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/main.cpp:283
#68 0x080a67fa in main (argc=1, argv=0xbffff1f4) at /build/kmymoney-CDqgbI/kmymoney-4.8.0/kmymoney/main.cpp:182

I have had this problem ever since upgrading to an earlier release of Ubuntu than this one -- maybe 16.10?

Requested info from guidelines:

1) ryanov@obelisk:~/src$ lsb_release -rd
Description: Ubuntu 17.04
Release: 17.04

2) ryanov@obelisk:~/src$ apt-cache policy kmymoney
kmymoney:
  Installed: 4.8.0-2
  Candidate: 4.8.0-2
  Version table:
 *** 4.8.0-2 500
        500 http://us.archive.ubuntu.com/ubuntu zesty/universe i386 Packages
        100 /var/lib/dpkg/status

3) My transactions should have been imported.

4) Segmentation fault instead.

Apport tells me my bug report isn't useful. I suspect this is a KDE/GNOME thing. The backtrace looks useful enough.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[agent 8131 (agent-8131)]

I am also experiencing crashes on import since upgrading to Ubuntu 18.04 / kmymoney 5.0.1-2. I haven't use gdb yet but I have gotten the following:

[504748.729260] kmymoney[5297]: segfault at e0 ip 00007fb05d564d7e sp 00007ffe1e1df8e0 error 4 in libQt5Core.so.5.9.5[7fb05d2ac000+53b000]
[504954.407060] kmymoney[21639]: segfault at 100000021 ip 00007fc40392ad7e sp 00007ffc142345a0 error 4 in libQt5Core.so.5.9.5[7fc403672000+53b000]

[Ken Gailey (krg1966)]

I'm experiencing the crashes since upgrade to 5.0.1-1. Work around has been to wait for auto-save to run before clicking the confirmation message after the download completes. If I do that, KMyMoney crashes when I click OK, but I can relaunch and my downloaded transactions are there.

[BenR (benregier)]

Another work around is to download the transactions file to your hard drive, and then use the File->Import menu to import it, rather than having your web browser attempt to open the file with KMyMoney.