Failed to install ubuntu 18.04 desktop 64bit latest daily build image in ESXi. It seems like installer crash at the starting point to install

Bug #1755968 reported by vmware-gos-Yuhua
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Failed to install ubuntu 18.04 desktop 64bit latest daily build image in ESXi. It seems like installer crash at the starting point.

Error message is below:

[ ***] S start job is running for Ubuntu live CD installer (2min 9s / no limit)
dbus-daemon[754]: [session uid=999 pid=754] Activating service name='org.gtk.vfs.Daemon' requested
    by '1:0' (uid=999 pid=755 comm="" label="unconfined")
dbus-daemon[754]: [session uid=999 pid=754] Successfully activated service 'org.gtk.vfs.Daemon'
dbus-daemon[754]: [session uid=999 pid=754] Activating service name='org.gtk.vfs.Daemon' requested
    by '1:0' (uid=999 pid=755 comm="" label="unconfined")
fuse: device not found, try 'modprobe fuse' first
dbus-daemon[754]: [session uid=999 pid=754] Successfully activate service 'org.gtk.vfs.Metadata'

(gvfsd-metadata:766): GUdev-CRITICAL **:07:43:22.201: g_udev_device_has_property: assertion 'G_UDEV_IS_DEVICE(device)' failed

(gvfsd-metadata:766): GUdev-CRITICAL **:07:43:22.201: g_udev_device_has_property: assertion 'G_UDEV_IS_DEVICE(device)' failed

A connection to the bus can't be made
Using CD-ROM mount point /cdroom/
Identifying...[784a7e1250cc02e5ddddc8ccdd23115a-2]
Scaaning disc for index files...
Found 2 package indexes , 0 source indexes, 0 translation indexes and 1 signatures
Found label 'Ubuntu 18.04 LTS _Binnic Beaver_ -Alpha amd64 (20180311)'
This disc is called:
Found label 'Ubuntu 18.04 LTS _Binnic Beaver_ -Alpha amd64 (20180311)'
Copying package lists..gpgv:Signature made Sun Mar 11 07:55:27 2018 UTC
gpgv: using RSA key D94AA3f0EEFE21092
gpgv: Good signature from "Ubuntu CD Image Automatic Signing key (2012) <email address hidden>"
Reading Package Index... Done
Wring new source list
Source list entries for this disc are:
deb cdrom:[Uubntu 18.04 LTS _Bolic Beaver_ -Alpha amd64 (20180311)]/bionic main restricted
Repeat this process for the rest of CDs in your set.
[ OK ] Starting LSB: Speech Dispatcher.
[ OK ] Starting LSB: Automatic crash report generation.
[ OK ] Starting LSB: Record successful boot for GRUB
[ OK ] Thermal Daemon Service
[ OK ] Start Tools to automatically collect and submit kernel crash signatures...

Revision history for this message
vmware-gos-Yuhua (yhzou) wrote :

same issue with kubuntu-18.04-beta1-desktop-amd64.iso.

Revision history for this message
vmware-gos-Yuhua (yhzou) wrote :

same with latest daily build(ubuntu-18.04-desktop-64bit 25-Mar-2018)

Changed in kernel-package (Ubuntu):
status: New → Confirmed
Revision history for this message
vmware-gos-Yuhua (yhzou) wrote :

This issue disappear in ubuntu-18.04 desktop beta2.

Revision history for this message
Jakub Bolechała (bolter) wrote :

I still have the same (probably) issue (ubuntu-18.04 26 Apr)
(sorry for the screenshot)

Revision history for this message
Jan Skarvall (jan-skarvall) wrote :

I have a possibly related problem.

I have successfully installed ubuntu-18.04.1-desktop-amd64 on an old Asus laptop (K70IO) from a DVD. Everything behaves normally.

But when I try to install ubuntu-18.04.1-desktop-amd64 (replacing rather than updating 16.04) on my HP Pavilion dv7 6080eo laptop, which currently runs Windows in dual boot with Ubuntu 16.04 LTS for amd64, I never get the screen with the Try Ubuntu or Install Ubuntu choice. Instead the GUI drops into "terminal mode" showing some errors, and after some time I can log into "Try Ubuntu" mode.

When I try to install ubuntu-16.04.1-desktop-amd64 on the HP machine, I do not have this problem. I can then chose between Install or Try Ubuntu.

This is true for a DVD I finally succeeded to burn (having struggled with Brasero on 16.04 which hangs in checksum verification, burning on Windows 7 which gave the wrong hash, and finally succeeded with Brasero on 18.04 on my Asus), and I have verified the DVD with two methods:

  1. Compared the MD5 sum of the .iso file using md5sum with the value on the web, f430da8fa59d2f5f4262518e3c177246, and checked the DVD using the command:

    df if=/dev/sr0 | head -c $(wc -c .../ubuntu-18.04.1-desktop-amd64.iso) | md5sum

    which also returned f430da8fa59d2f5f4262518e3c1.

  2. Verified the DVD integrity, booting the HP with ubuntu-18.04.1-desktop-amd64 DVD and used the Check CD for defects menu option, which was successful.

The "terminal output" I get before the "installation" on the HP drops into try mode I have attached. The output contains, among others, the GUdev-CRITICAL lines. I do not know if these errors are causing the behaviour, or if it may be the line "[FAILED] Failed to start the daemon for systemd-networkd.", or something else.

Best regards Jan

Revision history for this message
vmware-gos-Yuhua (yhzou) wrote :

I have not hit this issue anymore with ubuntu image (such as 18.04.2, 18.04.3, 19.04, 19.10)in ESXi.

Revision history for this message
Juhani Numminen (jsonic) wrote :

Changed the bug status to Fix Released due to reporter's previous message.

affects: kernel-package (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: Confirmed → New
status: New → Fix Released
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