Intel wifi recurring failures

Bug #1683552 reported by Paul
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

After the upgrade to 17.04, the intel wifi driver frequently fails and requires a reboot to become usable again, I can only use wifi to connect to the internet with this laptop.

This repeats over and over until the next reboot;

Apr 18 11:00:21 Paul-HP-Laptop NetworkManager[893]: <info> [1492477221.6640] device (wlo1): Activation: starting connection 'ESGFreeWiFi' (7e1a25b5-5b47-4f1a-9557-1e4afcd25255)
Apr 18 11:00:21 Paul-HP-Laptop NetworkManager[893]: <info> [1492477221.6645] audit: op="connection-activate" uuid="7e1a25b5-5b47-4f1a-9557-1e4afcd25255" name="ESGFreeWiFi" pid=1342 uid=1000 r
Apr 18 11:00:21 Paul-HP-Laptop NetworkManager[893]: <info> [1492477221.6650] device (wlo1): state change: disconnected -> prepare (reason 'none') [30 40 0]
Apr 18 11:00:21 Paul-HP-Laptop NetworkManager[893]: <info> [1492477221.6655] manager: NetworkManager state is now CONNECTING
Apr 18 11:00:21 Paul-HP-Laptop NetworkManager[893]: <info> [1492477221.6670] device (wlo1): set-hw-addr: set-cloned MAC address to 08:D4:0C:EF:9B:4C (permanent)
Apr 18 11:00:21 Paul-HP-Laptop NetworkManager[893]: <info> [1492477221.6690] device (wlo1): state change: prepare -> config (reason 'none') [40 50 0]
Apr 18 11:00:21 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: L1 Disabled - LTR Disabled
Apr 18 11:00:21 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: L1 Disabled - LTR Disabled
Apr 18 11:00:22 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Could not load the [0] uCode section
Apr 18 11:00:22 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to start INIT ucode: -5
Apr 18 11:00:22 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to run INIT ucode: -5
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <error> [1492477224.3337] platform-linux: do-change-link[3]: failure changing link: failure 5 (Input/output error)
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <info> [1492477224.3338] device (wlo1): state change: config -> failed (reason 'config-failed') [50 120 4]
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <info> [1492477224.3345] manager: NetworkManager state is now DISCONNECTED
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <info> [1492477224.3350] policy: disabling autoconnect for connection 'ESGFreeWiFi'.
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <warn> [1492477224.3389] device (wlo1): Activation: failed for connection 'ESGFreeWiFi'
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <info> [1492477224.3452] device (wlo1): state change: failed -> disconnected (reason 'none') [120 30 0]
Apr 18 11:00:24 Paul-HP-Laptop NetworkManager[893]: <info> [1492477224.3467] device (wlo1): set-hw-addr: set MAC address to 26:B7:F9:E5:76:27 (scanning)
Apr 18 11:00:24 Paul-HP-Laptop kernel: IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready
Apr 18 11:00:24 Paul-HP-Laptop wpa_supplicant[1098]: wlo1: CTRL-EVENT-SCAN-FAILED ret=-100 retry=1

Revision history for this message
Paul (paul17041993) wrote :

This is a critical/crash level bug as it frequently results in the system being unusable and causes reboots to hang or take a long time to complete (multiple minutes).

Bluetooth is also affected, making it frequently erratic or completely unusable, which is even worse as I use a bluetooth mouse.

Revision history for this message
Paul (paul17041993) wrote :

More logs;

Apr 18 11:59:11 Paul-HP-Laptop systemd[1]: Stopping Network Manager...
Apr 18 11:59:11 Paul-HP-Laptop NetworkManager[880]: <info> [1492480751.4387] caught SIGTERM, shutting down normally.
Apr 18 11:59:11 Paul-HP-Laptop NetworkManager[880]: <info> [1492480751.4435] device (wlo1): state change: disconnected -> unmanaged (reason 'unmanaged') [30 10 3]
Apr 18 11:59:11 Paul-HP-Laptop NetworkManager[880]: <info> [1492480751.4461] device (wlo1): set-hw-addr: reset MAC address to 08:D4:0C:EF:9B:4C (unmanage)
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Error sending TXPATH_FLUSH: enqueue_hcmd failed: -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to send flush command (-5)
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Error sending REMOVE_STA: enqueue_hcmd failed: -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to remove station. Id=2
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed sending remove station
Apr 18 11:59:11 Paul-HP-Laptop systemd[1]: Reloading.
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Error sending BINDING_CONTEXT_CMD: enqueue_hcmd failed: -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to send binding (action:3): -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Error sending MAC_CONTEXT_CMD: enqueue_hcmd failed: -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to remove MAC context: -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to wake NIC for hcmd
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Error sending SCD_QUEUE_CFG: enqueue_hcmd failed: -5
Apr 18 11:59:11 Paul-HP-Laptop kernel: iwlwifi 0000:05:00.0: Failed to disable queue 2 (ret=-5)
Apr 18 11:59:13 Paul-HP-Laptop NetworkManager[880]: <info> [1492480753.4292] exiting (success)
Apr 18 11:59:13 Paul-HP-Laptop wpa_supplicant[1078]: p2p-dev-wlo1: CTRL-EVENT-TERMINATING
Apr 18 11:59:13 Paul-HP-Laptop wpa_supplicant[1078]: nl80211: deinit ifname=wlo1 disabled_11b_rates=0
Apr 18 11:59:13 Paul-HP-Laptop wpa_supplicant[1078]: wlo1: CTRL-EVENT-TERMINATING
Apr 18 11:59:13 Paul-HP-Laptop systemd[1]: Stopped Network Manager.

affects: kubuntu-meta (Ubuntu) → kernel-package (Ubuntu)
Juhani Numminen (jsonic)
affects: kernel-package (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1683552

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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