keepassxc fails to start with could not find or load the Qt platform plugin "xcb" in "".

Bug #1810743 reported by Thomas A. F. Thorne on 2019-01-07
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
keepassxc (Ubuntu)
Undecided
Unassigned

Bug Description

I recently installed keepassxc and attempted to launch it both from the activities menu and from the command line without success. When I try to run the application from the command line I see:

$ keepassxc --help
This application failed to start because it could not find or load the Qt platform plugin "xcb"
in "".

Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, xcb.

Reinstalling the application may fix this problem.
Aborted

Trying to find what is wrong with the xcb plugin I ran again with QT_DEBUG_PLUGINS sete to 1.

$ QT_DEBUG_PLUGINS=1 keepassxc --help
QFactoryLoader::QFactoryLoader() checking directory path "/usr/bin/platforms" ...
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqeglfs.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqeglfs.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "eglfs"
        ]
    },
    "className": "QEglFSIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("eglfs")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqlinuxfb.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqlinuxfb.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "linuxfb"
        ]
    },
    "className": "QLinuxFbIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("linuxfb")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqminimal.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqminimal.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "minimal"
        ]
    },
    "className": "QMinimalIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("minimal")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqminimalegl.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqminimalegl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "minimalegl"
        ]
    },
    "className": "QMinimalEglIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("minimalegl")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqoffscreen.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqoffscreen.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "offscreen"
        ]
    },
    "className": "QOffscreenIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("offscreen")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqvnc.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqvnc.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "vnc"
        ]
    },
    "className": "QVncIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("vnc")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqwayland-egl.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqwayland-egl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-egl"
        ]
    },
    "className": "QWaylandEglPlatformIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("wayland-egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqwayland-generic.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqwayland-generic.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland"
        ]
    },
    "className": "QWaylandIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("wayland")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqwayland-xcomposite-egl.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqwayland-xcomposite-egl.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-xcomposite-egl"
        ]
    },
    "className": "QWaylandXCompositeEglPlatformIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("wayland-xcomposite-egl")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqwayland-xcomposite-glx.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqwayland-xcomposite-glx.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "wayland-xcomposite-glx"
        ]
    },
    "className": "QWaylandXCompositeGlxPlatformIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("wayland-xcomposite-glx")
QFactoryLoader::QFactoryLoader() looking at "/usr/bin/platforms/libqxcb.so"
Found metadata in lib /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqxcb.so, metadata=
{
    "IID": "org.qt-project.Qt.QPA.QPlatformIntegrationFactoryInterface.5.3",
    "MetaData": {
        "Keys": [
            "xcb"
        ]
    },
    "className": "QXcbIntegrationPlugin",
    "debug": false,
    "version": 329989
}

Got keys from plugin meta data ("xcb")
Cannot load library /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqxcb.so: (/usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5: symbol _ZNK15QPlatformWindow15safeAreaMarginsEv version Qt_5_PRIVATE_API not defined in file libQt5Gui.so.5 with link time reference)
QLibraryPrivate::loadPlugin failed on "/usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqxcb.so" : "Cannot load library /usr/lib/x86_64-linux-gnu/qt5/plugins/platforms/libqxcb.so: (/usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5: symbol _ZNK15QPlatformWindow15safeAreaMarginsEv version Qt_5_PRIVATE_API not defined in file libQt5Gui.so.5 with link time reference)"
This application failed to start because it could not find or load the Qt platform plugin "xcb"
in "".

Available platform plugins are: eglfs, linuxfb, minimal, minimalegl, offscreen, vnc, wayland-egl, wayland, wayland-xcomposite-egl, wayland-xcomposite-glx, xcb.

Reinstalling the application may fix this problem.
Aborted

The final part of the message seems to be the most relevant to my issue.

I am not very familiar with Qt development. Some searching suggests I have a mismatch between the Qt on my machine and that which the package needs? Would this be a packaging problem or am I likely to have broken something long ago while compiling a Qt application?

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: keepassxc 2.3.1+dfsg.1-1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 7 09:00:09 2019
InstallationDate: Installed on 2017-11-16 (416 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
SourcePackage: keepassxc
UpgradeStatus: Upgraded to bionic on 2018-07-27 (163 days ago)

Thomas A. F. Thorne (tafthorne) wrote :
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