printer-applet.py crashed with KeyError in get_notifications(): 'job-originating-user-name'

Bug #862749 reported by Thomas Bleher
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
kdeutils (Ubuntu)
New
Undecided
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Bug Description

What did I do before the crash:
I turned on my network printer and immediately sent a print job of a one-page PDF from okular to the printer. The printer wasn't fully initialized yet, but it eventually printed the PDF just fine (after the applet had crashed).

In case it matters, the printer is an HP OfficeJet 6500.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: printer-applet 4:4.7.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu2
Architecture: i386
Date: Thu Sep 29 22:27:41 2011
ExecutablePath: /usr/share/kde4/apps/printer-applet/printer-applet.py
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: python /usr/bin/printer-applet
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/printer-applet']
SourcePackage: kdeutils
Title: printer-applet.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/kde4/apps/printer-applet/monitor.py", line 394, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout dip lpadmin plugdev sambashare

Thomas Bleher (tbleher)
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #629753, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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