printer-applet.py crashed with KeyError in get_notifications(): 'job-originating-user-name' - Printer job crashed by second page, then printed off centre

[Scott Gillett]

Printer bug - Printer Model is HP OfficeJet 7500A Wide Format. Happy to run specific tests on my system if required. Thanks

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: printer-applet 4:4.7.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
Date: Thu Sep 22 05:57:32 2011
ExecutablePath: /usr/share/kde4/apps/printer-applet/printer-applet.py
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: python /usr/bin/printer-applet
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/printer-applet']
SourcePackage: kdeutils
Title: printer-applet.py crashed with KeyError in get_notifications(): 'job-originating-user-name'
Traceback:
 Traceback (most recent call last):
   File "/usr/share/kde4/apps/printer-applet/monitor.py", line 394, in get_notifications
     attrs['job-originating-user-name'] != cups.getUser ()):
 KeyError: 'job-originating-user-name'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #629753, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

[Scott Gillett (dty6)]

Printer printed the first page correctly, then started printing solid black bits after about 1/10 of the page on the second page. Other pages where printed largely off- centre which made them impossible to read.

Tried printing from both Firefox and Opera (it was a web page).