Connecting to IMAP server with Kmail causes mails to show up twice in web interface

Bug #63809 reported by Rob Hughes on 2006-10-03
This bug affects 1 person
Affects Status Importance Assigned to Milestone
kdepim (Ubuntu)

Bug Description

Binary package hint: kmail

I'm using kmail to connect to the IMAP server running on Exchange 2k3. If I then connect via the web interface (browser or evolution exchange connector), I see all new emails twice. Old/read emails only show once. I'm running kmail
3.5.4-0ubuntu5 on Edgy.

The issue also shows with outlook desktop client as well. And I think the mail is indeed there in inbox, because if I delete one of the duplicated one, the inbox size can be reduced.

Rob Hughes (rob-robhughes) wrote :

Still happening on feisty with kde 3.5.6.

Rob Hughes (rob-robhughes) wrote :

I'm starting to notice that emails will occasionally show doubled in the inbox until I click on them. They also show doubled in the web interface and/or evolution until I mark them as read. Once marked as read, they only show once.

Richard Johnson (nixternal) wrote :

Have you tried the updated 3.5.7 for Feisty? If not, please view Thanks.

Changed in kdepim:
status: Unconfirmed → Needs Info
Rob Hughes (rob-robhughes) wrote :

3.5.7 doesn't seem to show the problem.

Rob Hughes (rob-robhughes) wrote :

The problem is back in 1.9.6 (enterprise 0.20070508.662491) (gutsy 3.5.7).

Launchpad Janitor (janitor) wrote :

[Expired for kdepim (Ubuntu) because there has been no activity for 60 days.]

Rob Hughes (rob-robhughes) wrote :

No activity my ass. I Updated this less than 30 days ago.

Changed in kdepim:
status: Invalid → New
Rob Hughes (rob-robhughes) wrote :

Still occurring in kmail 4:3.5.7enterprise20070926-0ubuntu2 on Gutsy.

Luka Renko (lure) wrote :

So 3.5.7 in feisty was OK, while gutsy version (enterprise branch) still shows this problem?

I am also using IMAP on Exchange 2003 and I cannot reproduce this problem.
- do you use imap or cachedimap?
- do you use any filters on incoming e-mails?
- do you use any exchange filters/rules?
- is this only for inbox folder or also for other folders?

Changed in kdepim:
status: New → Incomplete
Rob Hughes (rob-robhughes) wrote :


Yes, but only server side rules for the exchange account. However, I also have a pop3 account configured which runs local rules on that inbox.

I've not noticed it in other folders, but will confirm.

Rob Hughes (rob-robhughes) wrote :

OK, I was wrong. It was also configured to run filters on the IMAP account, even though I had no filters configured that would apply. However, even after disabling the option to apply filters to the IMAP account, the behavior continues.

Also, I didn't check a lot of folders, but the ones I did check did not show the same behavior.

I am observing the same problem. I check emails with kmail and pine at two different locations. I noticed the emails being duplicated again and again.

Ace Suares (acesuares) on 2008-02-28
Changed in kdepim:
status: Incomplete → Confirmed

This thread has had no activity in quite a while. Is this still an issue for anybody or can it be closed now?

Sheng Yang (yasker) wrote :

I still have this issue... Just duplicate every mail when I take a look at outlook. And kmail said every message is read, but outlook said only one of each duplicate is read. So I have to delete unread msg once a week in outlook...

Sheng Yang (yasker) wrote :

And BTW, I am using latest and greatest KUbuntu, 9.10.

description: updated
Zaris (zaris) wrote :

I see the same issue. Kubuntu 9.10 here too.
Although not fatal (seems to disappear with older messages), I have to ask why after three years this is still alive...

Harald Sitter (apachelogger) wrote :

Hi there!

Thanks for reporting this bug! Your bug seems to be a problem with the KDE program itself, and not with our KDE packages. While we appreciate your issue, it would be better if it was tracked at, so that the KDE developers can deal with this speedily and have direct communication with you as the reporter for more effective debugging.


Changed in kdepim (Ubuntu):
status: Confirmed → Invalid
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