Connecting to IMAP server with Kmail causes mails to show up twice in web interface

Bug #63809 reported by Rob Hughes on 2006-10-03
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
kdepim (Ubuntu)
Undecided
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Bug Description

Binary package hint: kmail

I'm using kmail to connect to the IMAP server running on Exchange 2k3. If I then connect via the web interface (browser or evolution exchange connector), I see all new emails twice. Old/read emails only show once. I'm running kmail
3.5.4-0ubuntu5 on Edgy.

The issue also shows with outlook desktop client as well. And I think the mail is indeed there in inbox, because if I delete one of the duplicated one, the inbox size can be reduced.

Rob Hughes (rob-robhughes) wrote :

Still happening on feisty with kde 3.5.6.

Rob Hughes (rob-robhughes) wrote :

I'm starting to notice that emails will occasionally show doubled in the inbox until I click on them. They also show doubled in the web interface and/or evolution until I mark them as read. Once marked as read, they only show once.

Richard Johnson (nixternal) wrote :

Have you tried the updated 3.5.7 for Feisty? If not, please view http://kubuntu.org/announcements/kde-357.php. Thanks.

Changed in kdepim:
status: Unconfirmed → Needs Info
Rob Hughes (rob-robhughes) wrote :

3.5.7 doesn't seem to show the problem.

Rob Hughes (rob-robhughes) wrote :

The problem is back in 1.9.6 (enterprise 0.20070508.662491) (gutsy 3.5.7).

Launchpad Janitor (janitor) wrote :

[Expired for kdepim (Ubuntu) because there has been no activity for 60 days.]

Rob Hughes (rob-robhughes) wrote :

No activity my ass. I Updated this less than 30 days ago.

Changed in kdepim:
status: Invalid → New
Rob Hughes (rob-robhughes) wrote :

Still occurring in kmail 4:3.5.7enterprise20070926-0ubuntu2 on Gutsy.

Luka Renko (lure) wrote :

So 3.5.7 in feisty was OK, while gutsy version (enterprise branch) still shows this problem?

I am also using IMAP on Exchange 2003 and I cannot reproduce this problem.
- do you use imap or cachedimap?
- do you use any filters on incoming e-mails?
- do you use any exchange filters/rules?
- is this only for inbox folder or also for other folders?

Changed in kdepim:
status: New → Incomplete
Rob Hughes (rob-robhughes) wrote :

imap

Yes, but only server side rules for the exchange account. However, I also have a pop3 account configured which runs local rules on that inbox.

I've not noticed it in other folders, but will confirm.

Rob Hughes (rob-robhughes) wrote :

OK, I was wrong. It was also configured to run filters on the IMAP account, even though I had no filters configured that would apply. However, even after disabling the option to apply filters to the IMAP account, the behavior continues.

Also, I didn't check a lot of folders, but the ones I did check did not show the same behavior.

I am observing the same problem. I check emails with kmail and pine at two different locations. I noticed the emails being duplicated again and again.

Ace Suares (acesuares) on 2008-02-28
Changed in kdepim:
status: Incomplete → Confirmed

This thread has had no activity in quite a while. Is this still an issue for anybody or can it be closed now?

Sheng Yang (yasker) wrote :

I still have this issue... Just duplicate every mail when I take a look at outlook. And kmail said every message is read, but outlook said only one of each duplicate is read. So I have to delete unread msg once a week in outlook...

Sheng Yang (yasker) wrote :

And BTW, I am using latest and greatest KUbuntu, 9.10.

description: updated
Zaris (zaris) wrote :

I see the same issue. Kubuntu 9.10 here too.
Although not fatal (seems to disappear with older messages), I have to ask why after three years this is still alive...

Harald Sitter (apachelogger) wrote :

Hi there!

Thanks for reporting this bug! Your bug seems to be a problem with the KDE program itself, and not with our KDE packages. While we appreciate your issue, it would be better if it was tracked at https://bugs.kde.org, so that the KDE developers can deal with this speedily and have direct communication with you as the reporter for more effective debugging.

Thanks!

Changed in kdepim (Ubuntu):
status: Confirmed → Invalid
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